Take advantage of a swim-up bar, a poolside bar and a free daily manager's reception at Erena Tulum. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a rooftop terrace and a firepit.
Located in La Veleta, a neighbourhood in Tulum, Erena Tulum is in a national park and on the boardwalk. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
You'll have the entire condo to yourself and will only share it with other guests in your party.
Erena Tulum
Along with 2 outdoor pools, this condo building has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site. Each condo boasts a private pool and offers free WiFi and a kitchen. Guests will appreciate conveniences, such as a fridge and an electric kettle, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
Erena Tulum offers 12 air-conditioned accommodations with private pools and a hairdryer. Accommodation at this 3-star condo has kitchens with full-sized fridge/freezers. Bathrooms include a shower with a rainfall showerhead.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 40-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on a daily basis.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
In-room accessibility
Lift (150 centimetre wide door)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-width doorways (102 centimetre wide)
Designated smoking areas
Services and conveniences
24-hour front desk
Concierge services
Daily housekeeping
Iron/ironing board
Tour and ticket assistance
Location highlights
In a national park
In a village
Near the sea
On the boardwalk/promenade
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
12 units
Garden
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: MXN 280 per accommodation, per stay.
We have included all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
24-hour pool access
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Erena Tulum Condo
Erena Tulum Tulum
Erena Tulum Condo Tulum
Erena Tulum Mindful Hotel
Erena Tulum Mindful Condos
Frequently asked questions
Does Erena Tulum have a pool?
Yes, this property has 2 outdoor pools. Pool access is available 24 hours a day.
Is Erena Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Erena Tulum?
Self-parking is free at this property.
What time is check-in at Erena Tulum?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM.
What time is check-out at Erena Tulum?
Checkout is at 11:00 AM.
Where is Erena Tulum located?
Located in La Veleta, this condo building is within 1 mile (2 km) of Holistika Art Walk, Hospital de Tulum and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 miles (5 km).
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Reviews
Erena Tulum Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 20 out of 37 reviews
10 - Excellent
20
Rating 8 - Good. 7 out of 37 reviews
8 - Good
7
Rating 6 - Okay. 3 out of 37 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 37 reviews
4 - Poor
2
Rating 2 - Terrible. 5 out of 37 reviews
2 - Terrible
5
Reviews
10/10 Excellent
Melody
21 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful stay at the Erena Apartments. The rooftop pool and staff were amazing. Shopping and restaurants a walk away!
Melody
Stayed 7 nights in Jan 2025
10/10 Excellent
Simon
5 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was great, rooftop pool, and 5min walk to resto and coffee shop. The staff was amazing and super responsive with great help any time we asked.
Simon
Stayed 14 nights in Jan 2025
10/10 Excellent
Amy
27 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
Very happy with my stay. Sara, was very friendly.
Amy
Stayed 1 night in Dec 2024
10/10 Excellent
Feroze
15 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a beautiful time and would not hesitate to stay there again. Alejandra and Veronica are amazing hostesses. Both are very knowledgeable, helpful and accommodating. Loved the pools and the super chilled back atmosphere.
Feroze
Stayed 9 nights in Jan 2025
10/10 Excellent
London
12 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our first time to Mexico and couldn't have picked a better hotel to enjoy our stay at. The front desk woman was so nice and really helpful with any questions we had. It's located in a quiet area with restaurants and pharmacies nearby it was also walkable to downtown shops. I would highly recommend anyone to stay here and will defiantly be back!
London
Stayed 4 nights in Feb 2024
8/10 Good
Ricardo
3 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing rooms and amenities, great property, the service was friendly and effective, the only downside is the location incomplete roads, far from points of interest and hard to get a taxi.
Ricardo
Stayed 1 night in Dec 2023
10/10 Excellent
Andrei- Alin
13 Jan 2024
Liked: Cleanliness, room comfort, communication
Great place !
Hotel is really clean, with great spacious rooms. In our room we had a hair dryer, microwave, aircon, tv and loads facilities. Staff was great and friendly, helping us with anything that we needed. On the rooftop you can find an infinity pool which has sun almost all day, and sunbeds. Nice touch. We were supposed to stay only 3 nights but we have extended another 3.
Andrei- Alin
Stayed 3 nights in Jan 2024
6/10 Okay
Annegret Heidi
2 Mar 2025
Liked: Communication
Property needs a landscaper/gardener. Courtyard pool and plunge pools need help. Rooftop pool and party area fantastic. We lost power repeatedly, which is standard in Mexico. We also lost water one day. Don't know why. Our undermount sink fell out of the kitchen countertop flooding the apartment. We were moved to a smaller apartment. Great location!
Annegret Heidi
Stayed 7 nights in Feb 2025
8/10 Good
Arica
2 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
I would have had a better stay but the electrical plug in the Kitchen was disfunctional making a loud popping noise the entire time i was there. The room was clean however my bedsheets were dirty or stained upon arival. When i notified staff they changed the sheets but not the comforter. I slept on pool towels. The comforter smelled like dog and had some pet hairs on the bed. I was eventually moved to another room on my last night but that room needed some painting especially in the bathroom. Around the property is very clean. The hotel seems to be newly built or renovated and some rooms are still being renovated and constructed. Erena has constant hot water, flushing toilets, And i never lost power.
Location is excellent!! Remember Tulum doesn’t have street lights. Erena is a few blocks from restaurants, hookah bar, and shops. Only 8 minutes from downtown where the ADO bus station is located. 16 minutes from Beach Clubs. I absolutely loved the location.
Erena does not have a restaurant or bar service. The closest food is an Italian restaurant that has pizza and other stuff.
Staff was very nice. I would stay again but I would ask for a newer room within the hotel.
I loved that everything was nearby and within walking distance to downtown Tulum. There were lots of nearby food options, including great restaurants. The property was beautiful, the staff was amazing, the rooms were nice, and the rooftop pool was perfect!
Note to owners to please clean room pool before guest arrive. All others great room.
Marcos
Stayed 2 nights in Jul 2025
10/10 Excellent
David
4 May 2024
Liked: Cleanliness, property conditions & facilities, communication
Amazing stay. Loved everything about it. Looking forward to going back.
David
Stayed 7 nights in Mar 2024
10/10 Excellent
Daniel
2 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was huge, nicely appointed with solid AC and a big TV.
Daniel
Stayed 5 nights in Dec 2023
8/10 Good
Antrice
17 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything except we needed more towels!
Antrice
Stayed 2 nights in Dec 2024
10/10 Excellent
ABI
21 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Veronica the receptionist is so lovely! was so sweet and helpful, made our stay in Tulum much more easier and pleasurable
ABI
Stayed 4 nights in Jan 2024
8/10 Good
Marisa
31 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
We enjoyed our stay. This isnt a hotel
They're condo apartments. Everything was very clean. We only had a problem with our shower but, the maintenance crew were working on it. This is a perfect stay of you want to stay in downtown Tulum. A good amount of tourist but not so many where you're crowded. The staff, Veronica and Sara were excellent for help and advice of what to do, or eat.
Marisa
Stayed 3 nights in Dec 2024
6/10 Okay
Shantal Shyanne
16 Apr 2025
Liked: Communication
I think this property still need some work also should have a manager check the rooms before selling I found a towel from whoever was previously there under the bed. They didn’t have the cleaning services because no one came to clean the room within 10days and there was no broom so that I could sweep myself. There’s is many small things but overall they are making progress!
Shantal Shyanne
Stayed 10 nights in Mar 2025
4/10 Poor
KATHERINE
14 Apr 2025
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Room was on ground level. Sliding door wouldn’t lock, coffee maker didn’t work and bugs on the matteress cover. Had to move to another ground floor and patio door wouldn’t lock and there was incessant drilling. No coffee maker would work and kitchen sink reeked.
Worst was the bed…a box spring with a 1 inch topper for a mattress.
The person managing the units tried her best but the units were in poor shape/condition.
Shame cuz it was in a quiet area. Finally decided to check out about days before my reservation ended.
KATHERINE
Stayed 14 nights in Mar 2025
8/10 Good
Alejandro
18 Jan 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was very nice in general, the condition was good and you could tell it was a very new construction with very nice surrounding properties. I do want to shout out Veronica who was the person that was there to assist us throughout our stay, she was amazing, hospitable, kind, honest, and approachable. She was the key for us to get a glimpse of how things worked in Tulum and what our best options were. I must confess I was a little concerned about the fact that Veronica was the only one running the show at all times and of course, she has a life so I did not expect her to be there 24/7 which makes me feel a little uneasy if I had any requests or questions during times she was not on property, thankfully I had no requests or anything very urgent during times she was not there. It is important to note that this is not a hotel but more like apartments you rent for the time being so do not expect your room to be made up every day or have a fresh new set of towels delivered to you every day. Overall great experience at Erena I would consider staying again.
Alejandro
Stayed 5 nights in Jan 2024
2/10 Terrible
Quania
8 Aug 2024
Disliked: Cleanliness, room comfort, communication
Called the property many of times trying to get the exact location I even emailed them. No response still to this day I haven’t heard back from them. It’s listed under hotels but that it’s not. It’s actually called Erena mindful apartments and not Erena Tulum. Check in was at 2pm the room wasn’t ready until 4:30pm. Finally go into the room after she’s done cleaning it. Stains on the pillow cases an sheets. Old food particles left in the sink , dead gnats in the lining of the freezer, mildew, mold, and nasty green grime on the shower head. Overall unacceptable. We gathered our things and left didn’t even stay there none of the days. I requested a refund and still haven’t heard anything
Quania
Stayed 2 nights in Aug 2024
10/10 Excellent
Emily
27 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was great, amenities were more than enough, staff was super friendly and really made the experience of staying there even better. Can’t forget to mention the rooftop pool being so amazing! Absolutely loved our stay.
Emily
Stayed 7 nights in Feb 2026
10/10 Excellent
Miriam Fabiola Alonso
25 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
La habitación estuvo excelente al igual que el trato en recepción. Al principio tenía mis dudas porque leí algunas reseñas, pero todo me encantó. Definitivamente volvería a reservar ahí.
Miriam Fabiola Alonso
Stayed 5 nights in Apr 2025
10/10 Excellent
Arianne
24 Apr 2025
Liked: Cleanliness, property conditions & facilities, communication
Vraiment aimé l’endroit, le personnel à l’écoute et disponible à tous moments par texto, prêt à nous aider . Endroit sécuritaire, avec quartier et rues avec
Arianne
Stayed 6 nights in Apr 2025
10/10 Excellent
Hilda Monserrath
9 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Todo muy bien sólo las calles de alrededor están un poco mal
Hilda Monserrath
Stayed 4 nights in Jan 2025
10/10 Excellent
Ana
20 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gustó el espació, solo q sii mejoría la alberca de abajo