View from property

Reviews of Piedra Escondida

3 out of 5
Piedra Escondida
Carr. Tulum Ruinas-Boca Paila Km 3.5, Tulum, QROO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 251 out of 393 reviews" "
Rating 8 - Good. 93 out of 393 reviews" "
Rating 6 - Okay. 31 out of 393 reviews" "
Rating 4 - Poor. 13 out of 393 reviews" "
Rating 2 - Terrible. 5 out of 393 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous. The property rooms all faced the ocean and were clean. Easily convenient to walk everywhere
Stayed 3 nights in Apr 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I really enjoyed my stay. I came by myself and I would most definitely stay again. Service was great. Perfect if your goal for your stay is to just relax. My one and only issue with this hotel is there was no iron and there were minimal food options for dinner. Other than that, wonderful stay
Stayed 4 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our 3 nights here. Amazing view, really cool property, fantastic restaurant, and really friendly staff. They take good care of the place. There are 2 things that could be improved on - the a/c in our room blew right on me in bed and the water pressure was a little low. These are really minor things completely out weighed by the positives.
Stayed 3 nights in Apr 2024
Response from PIEDRA ESCONDIDA on 27 Apr 2024
Dear David, thanks so much for stayed with us, Were so happy to know you enjoyed every aspect from our property, We will take care on the water pressure, we love to hear/read good things from our property, but is also good for us to take a note about the opportunities we had to offer a better service.Hopefully we can hosting you again in the future.Best regards

10/10 Excellent

Cruz Madrigal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the easy access to the beach with seating is amazing, and greatbdood/drinks. Kid friendly!
Stayed 2 nights in Mar 2024
Response from Piedra Escondida on 1 Apr 2024
Hola buenas tardes, muchas gracias por su visita, nos alegra saber que disfrutaron de su estadía con nosotros.Esperamos poder hospedarles nuevamente en el futuro.Saludos Cordiales

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful boutique hotel. The staff were amazing and so helpful. We stayed in the room above the restaurant and our A/C was having issues the first few days, but eventually it worked great. The best part is the private beach. The restaurant is very expensive on site but there are lots of other options (Matteo's has awesome tacos and Mena next door is very good too). If you book the Chichen Itza tour don't worry about paying extra for hotel pickup, as the road is too narrow for bus pick up. Just get the Super Aki pick up (you can easily get a taxi). If I ever go back to Tulum I will definitely stay here again!
Stayed 6 nights in Mar 2024
Response from Piedra Escondida on 29 Mar 2024
Hola Ryan, thanks so much for share your experience at Piedra Escondida!! we are so happy no knew you enjoyed your stay with us, will be a pleasure to welcome you again on the future.Best regards

10/10 Excellent

Sanah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Piedra Escondida on 29 Mar 2024
Estimado Huésped: Muchas gracias por darse unos minutos para evaluarnos, recibir una calificación máxima nos llena de gusto ya que nos deja saber que cumplimos con sus expectativas.Sera un gusto poder hospedarle nuevamente en el futuro,

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Great place ro stay except that they dont have a pool even though one is ahown on the pool pictures.
Stayed 3 nights in Mar 2024
Response from Piedra Escondida on 25 Mar 2024
Hola Alvaro, muchas gracias por sus comentarios, lamentamos el inconveniente de la Piscina, sin embargo no es una amenidad que nosotros ofrezcamos en la descripción del hotel, sin embargo revisaremos a detalle las fotografías para poder evitar generar este tipo de controversia y que se pueda mal interpretar como publicidad engañosa.Saludos

10/10 Excellent

Dallas

Stayed 4 nights in Feb 2024
Response from Piedra Escondida on 23 Mar 2024
Estimado Huésped: Muchas gracias por evaluarnos con la puntuacion mas alta; nos alegra saber que disfruto de su estancia con nosotros.Saludos

10/10 Excellent

Lennart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint boutique hotel in perfect setting
Small hotel (only 8 rooms) located on a beautiful beach, with very helpful friendly staff. Can hear the sound of the waves from Adirondack chairs in front of room and see the beach and palm trees. Couldn’t be a more perfect stay! Just beautiful.
View of dawn from chairs in front of room
Wonderful breakfast!
View of hotel
Stayed 6 nights in Jan 2024
Response from Piedra Escondida on 10 Feb 2024
Estimado Lennart: muchas gracias por hospedarte con nosotros, nos alegra saber que fue de tu total agrado; esperamos volver a verte nuevamente en el futuro!!Saludos

10/10 Excellent

Carol

Stayed 5 nights in Jan 2024
Response from Piedra Escondida on 31 Jan 2024
Hola Carol muchas gracias por tu evaluaciòn!!Estamos muy contentos de saber que cumplimos con tus expectativas.Ojalá podamos hospedarte nuevamente en un futuro.Saludos

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and location.
Great location, beautiful setting and friendly staff.
Stayed 4 nights in Jan 2024
Response from Piedra Escondida on 15 Jan 2024
Hola Evan, thanks so much for your feedback, we are so happy to know you enjoy every aspect at our property!!Hopefully we can hosting you again in the future.Best regards

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time here during the holiday break. Martin took great care of us. Thank you Martin! The food and drinks at the restaurant were delicious. We are so glad we found this gem. There is enough chairs and umbrellas for all residents. The private beach cove was so beautiful.
Stayed 5 nights in Dec 2023
Response from Piedra Escondida on 12 Jan 2024
Dear Priya, thanks so much for stayed with us, hopefully we can hosting you again in the future.Best regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Piedra Escondida on 12 Jan 2024
Hola Matthew, muchas gracias por tu evaluaciò, nos alegra saber que fue de tu tal agrado!!Esperamos verte pronto!!Saludos

10/10 Excellent

Rudolf

Stayed 4 nights in Dec 2023
Response from Piedra Escondida on 3 Jan 2024
Thank you!!!Hope to see you again

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Wonderful, charming little hotel. Lovely staff that really get to know you and your family. Great breakfast included in the stay. Food in and around the hotel is fairly expensive, but you can taxi into the town of Tulum for cheaper choices. The road outside the hotel if very busy, but you get used to walking around the traffic.
Stayed 7 nights in Oct 2023
Response from Piedra Escondida on 4 Nov 2023
Dear Jodie, thanks so much for your coments, we were so glad yo know you enjoyed your estay with us.Would be a pleasure to having you again in the future.Warm regards

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we got there to the very last moment of check out, my mom, friend, and I had the most great experience. Our room was not only super spacious and well-maintained, but it was also very clean and up-to-date. The daily cleaning service was exceptional. Every morning we were greeted with friendly smiles from the staff, and I highly recommend eating breakfast there because the food was so delicious. We had breakfast, lunch and dinner there and when I say that this place is hands-down probably the best place that we’ve eaten since being here in Tulum! The flavors and the consistency of the presentation throughout the whole week a free breakfast was honestly just so rewarding and a nice touch to staying here. The customer service was exceptional 10/10 from Nayeli, Daniel, Martin, and plenty of the other staff. Much thanks to the cooks because the food like we said before was the best we’ve had in all of Tulum. I highly recommend staying here because not only is it super authentic and unique. They have the best and most attentive staff, delicious and variety of food, and the location I promise you is like no other. This is well worth your buck and I highly recommend staying here anytime you visit. I just want to say personally thank you so much for such a beautiful and welcoming stay!My mom and I made so many memories here and we can’t get over the view from our room! I’m definitely coming back to visit soon!
Stayed 6 nights in Oct 2023
Response from Piedra Escondida on 4 Nov 2023
Querida Michelle; Muchas gracias por tus comentarios, estamos muy agradecidos de que te hayas dado unos minutos de tu tiempo para compartir tu experiencia con nosotros.Seria un verdadero gusto recibirles nuevamente en el futuro!!Saludos .:)

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Piedra Escondida on 25 Oct 2023
Muchas Gracias por Hospedarse con nosotros, fue un placer atenderle!!Saludos

8/10 Good

S.

Liked: Cleanliness, staff & service, amenities
Beautiful location. Water was murky from seaweed. Bothered by mosquitos in the room at night. Good water pressure with hot water. Internet was weak and only available in the lobby.
Stayed 2 nights in Oct 2023
Response from Piedra Escondida on 20 Oct 2023
Hola Mr. Cramer, thanks so much for taking the time to share your experience with us, our apoligies again for the internet troubles, normally we have the conexion also on the rooms but it was a problem with the network on that area.Best regards

10/10 Excellent

diogo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent hotel in Tulum
Excellent hotel on a private beach in Tulum. The staff was very welcoming and friendly. The rooms were very clean. The restaurant was delicious. The included breakfast was excellent.
Stayed 7 nights in Oct 2023
Response from Piedra Escondida on 19 Oct 2023
Dear Diogo thanks so much for stayed with us, it was a pleasure to having you with us, we are so happy to know you enjoyed your stay with us.Would be a pleasure to having you again in the future!!Warm regards

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023
Response from Piedra Escondida on 7 Oct 2023
Dear Michelle, thanks so much for stayed with us!!Hopefully we can hosting you again in the future.Best regards

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Tulum. All of the staff is friendly and welcoming, and Chef Martin’s kitchen makes absolutely phenomenal food and drinks at the restaurant. This location is phenomenal too. Fantastic quaint, clean, and private beach next to various shops and restaurants. Far enough from all the action to where you feel like you’re getting an escape, but close enough to be a 5 minute cab ride as well. I would recommend this to anyone. This place and the staff truly made our stay very special.
Stayed 3 nights in Aug 2023
Response from Piedra Escondida on 28 Aug 2023
Estimado Jesse, muchas gracias por su palabras, nos sentimos muy honrados de que hayan disfrutado su estadía en Piedra Escondida, esperamos volver a hospedarles nuevamente en el futuro.Saludos

10/10 Excellent

Giulianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel! Is small, no many rooms. The fact that is in front of the beach makes it even better. You can see the sunrise and I love how they protect the nest of the turtles! The service is amazing. All employees were very nice and they give us lots of information and tips to enjoy our trip. Ask them for everything! Rooms need to be upgrade a bit. The hotel is located in a good area with restaurants, shops, and bars. You have lots of options. Unfortunately, we came during seaweed season and weren’t able to swim. However, the environment at the beach is very nice and you can enjoy with a good margarita! Food is also good, and the restaurant of the hotel gives you good options. Thank you very much to the staff! You make our trip magical!
Stayed 3 nights in Aug 2023
Response from Piedra Escondida on 15 Aug 2023
Estimada Giulianna, muchas gracias por compartir su experiencia en Piedra Escondida, nos alegra saber que su estadía fue de su total agrado.Esperamos poder contar con su visita nuevamente en el futuro.Saludos

10/10 Excellent

Mayela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Staff Piedra Escondida on 10 Aug 2023
Muchas gracias Mayela,esperamos verlos pronto

10/10 Excellent

Robby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right in front of ocean. We loved sleeping to the sound of waves crashing on to the beach. Food was fabulous! Only disappointment was the inability to get into the water because of seaweed and no pool.
Stayed 5 nights in Jul 2023
Response from Piedra Escondida on 15 Jul 2023
Hola Robby, thanks so much for your feedback.Warm regards

6/10 Okay

Shobana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023
Response from Piedra Escondida on 8 Jul 2023
Hola Shobana, thanks so much for rating us, Best regards

8/10 Good

Ihsan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great breakfast, next to the beach
Stayed 6 nights in Jun 2023
Response from Piedra Escondida on 28 Jun 2023
Dear Ihsan, thanks so much for stayed with us.Warm regards

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secret Paradise
It was paradise! The staff are super friendly and helpful. Even though the place may be older than most other places there it has been well looked after and the atmosphere is exactly what we wanted! We didnt even mind the sargassum, however if that was not an issue there, the place would be a perfect place to soak in the water too. We would definitely stay here again and again! Thank you to Nayelli and everyone else that helped us!
Stayed 3 nights in May 2023
Response from Piedra Escondida on 28 May 2023
Dear Dustin, it was a pleasure to having you with us, hopefully we can hosting you again in the future, We were so glad to read you enjoyed your days at Piedra Escondida.Best regards

10/10 Excellent

Ernst

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in May 2023
Response from Piedra Escondida on 24 May 2023
Dear Ernst thanks so much for staying with us, Hopefully we can hosting you in the future!Best regards

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This place was great, the staff was amazing, food was incredible. I strongly recommend staying here!
Stayed 5 nights in May 2023
Response from Piedra Escondida on 24 May 2023
Hola Courtney, thanks so much for staying with us, hopefully we can hosting you in the future!Best regards

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved this place!!! The staff was excellent. The place was clean and wonderful. The food was really good. The sunrise and ocean breeze were magical. If your looking for a relaxing easy beach retreat this place was a great find. I look forward to going back as soon as possible!
Response from Piedra Escondida on 10 May 2023
Dear Brittany thanks so much for your feed back Were so glad to know you enjoyed your stay with us.Would be a pleasure to having you again!!

10/10 Excellent

Matthew

Stayed 1 night in May 2023
Response from Piedra Escondida on 25 May 2023
THANKS FOR STAYING WITH US!!WARM REGARDS

8/10 Good

ERNESTO A

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was a small and nice hotel for honeymooners and people that wants peace and solitude.
Stayed 3 nights in Apr 2023
Response from Piedra Escondida on 16 Apr 2023
Hola Mr. Morales, thanks for your time, it was a pleasure to having you with us.Best regards

10/10 Excellent

Melanie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful and just what we needed. There was a lot of seaweed and was a little disappointing but they worked hard to clean the beaches. The restaurant was so good we did it eat anywhere else Martin and Nyeli were great at making our stay special. Water was provided daily. The breakfast that was included was sooo good! All the food was fresh. Bike rental was close by and could ride to south tulum or into town. Great location! Plenty of shops and convenience store close for snacks and drinks. Beds were comfortable too. Will definitely be back!
Stayed 4 nights in Apr 2023
Response from Piedra Escondida on 14 Apr 2023
Dear Melanie, thanks so much for your feedback, We were so glad to know you enjoyed every aspect at Piedra Escondida.Would be a pleasure to having you again!!Best regards

10/10 Excellent

Buddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfection from the confirmation email to check out. The food was even better. We couldn’t wait to eat breakfast every morning. The staff here are professionals in hospitality.
Stayed 3 nights in Mar 2023
Response from Piedra Escondida on 8 Apr 2023
Dear Buddy, thanks so much for your time to share your experience at Piedra Escondida, we are so happy to know you enjoyed every aspect!!Hopefully we can hosting you in the future.Best regards

10/10 Excellent

Dean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time here. Property is a hidden gem. Manager Neyelli was wonderful and professional and her reliable insights made our extended stay a joy. A peaceful, quiet hotel. If you’re looking for a crowd and loud music, don’t stay here.
Stayed 10 nights in Feb 2023
Response from Piedra Escondida on 19 Mar 2023
Dear Dean, thanks so much for your time to share your experience at Piedra Escondida, would be a pleasure to having you again!!Warm regards

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel for three nights. Our room had an incredible ocean view and we could hear the waves in bed, which was special. It’s set on the beach so you walk across the sand to get to your room each evening and breakfast each morning. The room was big and very clean, and the hotel itself felt very relaxing and charming. The hotel team were all so friendly and helpful. Breakfast each morning was delicious with lots of choice, and the happy hour cocktails were great too! There are restaurants within walking distance from the hotel and it’s easy to get taxis too, although these aren’t cheap. We rented bikes from across the road to visit a cenote and the ruins. We preferred staying in this quiet part of Tulum rather than the party zone.
Response from Piedra Escondida on 19 Mar 2023
Dear Laura, thanks so much for your wonderful review, hopefully we can hosting you again in a near future!! Warm regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Piedra Escondida on 19 Mar 2023
Dear Andrew, thanks so much for rating us with 5!!! We hope to see you again!!Best regards

6/10 Okay

Danielle

Stayed 3 nights in Feb 2023
Response from Piedra Escondida on 19 Mar 2023
Thanks for stayed at Piedra Escondida

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, such a beautiful place right on the beach!
Stayed 1 night in Feb 2023
Response from Piedra Escondida on 18 Feb 2023
Thanks so much for your time Daniel, hopefully we can hosting you again in the future.Best regards

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in, we were greeted by the friendliest staff and welcomed to this beautiful slice of paradise on the beach. Wake up and have a coffee on the porch overlooking the sea, or take in the calm sounds of the waves at night before going to sleep. There are a few places to eat and drink within walking distance and everything else is a quick taxi ride away, with plenty of taxis driving by to pick up (or the front desk will happily call one for you). We ate dinner at the restaurant the night we checked in and the food was really good. Only gave 4 stars for cleanliness because it’s on the beach, so you will inevitably track some sand into your room. The staff was great about cleaning, though, and maintaining the property overall. They were doing some hammering in the early morning in the room below ours, but they stopped immediately when we went down and asked them to quiet down. Other 4 star rating was for eco-friendliness, since there’s no method for recycling, but that may just be a Mexico limitation. This place is well worth the price. We would definitely come back and stay here!
Stayed 3 nights in Feb 2023
Response from Piedra Escondida on 16 Feb 2023
Hola Daniel, thanks so much for share your experience at Piedra Escondida.Best regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Would absolutely stay here again.
Stayed 6 nights in Jan 2023
Response from Piedra Escondida on 4 Feb 2023
Thanks so much for your feed back Robert, hopefully we can hosting you again in the future.Best regards

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Piedra Escondida on 4 Feb 2023
Dear William, it was a pleasure to having you with us and thanks so much for your feedback!Hopefully we can hosting you again in the future!!"okidoki" :)Warm regards

10/10 Excellent

Serena

Response from Piedra Escondida on 13 Mar 2023
Hola Serena, thanks so much for rating us as an excellent, hopfully we can hosting you in another time.Best regards

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach getaway with just 9 rooms. Friendly and helpful staff. Delicious breakfast. The rooms are simple but spotlessly clean, with aircon if you want it (and no TV, but that’s good thing!). There are several cafes and beach clubs within a few minutes walk, plus a small convenience store and craft and clothing stores. You can just escape from the world here for a few days, hang out on the beach and relax. Then it’s a short drive to Tulum ruins or the local cenotes. It was the perfect choice for our beach stay on our Yucatan roadtrip. Thanks,
Response from Piedra Escondida on 13 Jan 2023
Dear Suzzanne thanks so much for your kind words, we are so happy to know you enjoyed your stay at our property!!Would be a pleasure to having you again in the future.Warm regards

8/10 Good

Varaprasad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Piedra Escondida on 31 Dec 2022
Thanks so much for stayed with us!Warm regards

10/10 Excellent

lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, wonderful staff, quiet and peaceful, but in the heart of everything.
Response from Piedra Escondida on 22 Dec 2022
Dear Lisa, thanks so much for your feedback, would be a pleasure to having you again on the future.Warm regards

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved this hotel! Charming g in every way. Right on a beautiful beach. Excellent food at their restaurant. If we come back to Tulum we would only stay here.
Response from Piedra Escondida on 22 Dec 2022
Dear Linda, thanks so much you your review, we are so happy to know you enjoyed your stay at Piedra Escondida, hopefully we can hosting you again in a near future.Best regards

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely place to stay, with small and quiet beach, away from the many people who stay on the longer beaches at the bigger resorts. It feels contained and friendly, and you can walk to those long open beaches if you want to.
Stayed 11 nights in Nov 2022
Response from Piedra Escondida on 11 Dec 2022
Hola Mary, thanks so much for your feedback we were so happy to know you enjoyed your stay at Piedra Esconida.Hopefully we can hosting you again in a near future.Best regards

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely beautiful boutique hotel. Very quiet and private in an area of lots of action. Been to Tulum many times. Piedra is my absolute favorite. Men bring your significant others for an absolute treat.
Stayed 2 nights in Nov 2022
Response from Piedra Escondida on 21 Nov 2022
Dear Travis: Thanks so much for your feedback, Hopefully we can hosting you again in the future.Best regards

6/10 Okay

cheryl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The front desk staff was friendly, but the wait staff not friendly at all. Our first day we bought 2 beers and the waiter said we could charge to the room. That night, at 10pm they knocked on our door and made us pay right then. They cannot control the location, but because it is in a cove the seaweed is really bad and you cannot swim in the water. We walked to the stretch of beach after the cove and that is a way better spot. The breakfast was good and fish tacos at lunch. Dinner seafood dish, not so great.
Stayed 2 nights in Nov 2022
Response from Piedra Escondida on 19 Nov 2022
Hola Cherly, thanks for your feedback, we would like to apologiez for that inconvenience, it was an internal mistake at the front desk, this because in shorter stays (1-2 nights) all the consumptions for food and drinks should be paid direct at the restaurant, but we didnt metioned at your check in and you didnt knew that information, otherwise for sure you stop by to setting up the bill before you left. We very sorry