A terrace, a garden and dry cleaning/laundry services are just a few of the amenities provided at Saasil Tulum. With a private beach, sunloungers and a beach shuttle, this apartment is the perfect place to soak up some sun. Treat yourself to a Thai massage at the on-site spa. In addition to an outdoor entertainment area, guests can connect to free in-room WiFi.
Located on a private beach, Saasil Tulum is in La Veleta, a neighbourhood in Tulum. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Spend the day relaxing on Saasil Tulum's private white sand beach or pampering yourself at the apartment building's full-service spa. Each apartment features a washer/dryer and a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and room service. Housekeeping is available on request.
Saasil Tulum offers 17 air-conditioned accommodations with washers/dryers and a safe. Accommodation at this 3.5-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.
Recreational amenities at the apartment include a private beach and an outdoor pool.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the apartment's full-service spa. Services include deep-tissue massages, hot stone massages and Thai massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Concierge services
Housekeeping (on request) (for a fee)
Iron/ironing board on request
Luggage storage
Safe
Safe at front desk
Tour and ticket assistance
Things to do
Bicycle rentals nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
First aid kit
Fire extinguisher
General
17 units
Garden
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 2 weeks before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 240 per person (return)
Airport shuttle fee per child: USD 90 (one-way), (from 2 to 11 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Saasil Tulum Aparthotel
Saasil Aparthotel
Saasil
Saasil Tulum Tulum
Saasil Tulum Apartment
Saasil Tulum Apartment Tulum
Frequently asked questions
Does Saasil Tulum have a pool?
Yes, this property has an outdoor pool.
Is Saasil Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Saasil Tulum?
Self-parking is free at this property.
What time is check-in at Saasil Tulum?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Saasil Tulum?
Checkout is at 11 AM.
Does Saasil Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 240 per person applies.
Where is Saasil Tulum located?
Nestled on the beach, this La Veleta apartment building is within 1 mi (2 km) of Holistika Art Walk, Dos Aguas Park and Hospital de Tulum. Cenote Cristal and Jaguar Park are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Saasil Tulum Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
7.8
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 13 out of 32 reviews
10 - Excellent
13
Rating 8 - Good. 12 out of 32 reviews
8 - Good
12
Rating 6 - Okay. 2 out of 32 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 32 reviews
4 - Poor
3
Rating 2 - Terrible. 2 out of 32 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Rhonda
3 Nov 2021
Disliked: Property conditions & facilities, communication
No front desk and no check in available. Never received email with check in instructions, then no one answered phone after calling several times. Had to find another hotel to stay in.
The place is beautiful, but there is no communication with the owner/host, the day we got there we were very disappointed that there is only a table as a front desk with a security guard (wich he was very attentive helped bringing our bag to the apartment) but he did not know how to turn on the roof top pool, the water in the shower was very cold, and the wifi was not working, I had to fix it my self, the apartment is beautiful but is outside the town you need a car to get to it. Its a very calm place no noise from town partys wich could be a great thing. The apartment has washer and dryer as well as full size fridge and stove. Overall its a nice place to stay but they could work on communication with guest.
Angel
Stayed 2 nights in Oct 2020
Verified
4/10 Poor
ColdWater
13 Oct 2020
Disliked: Cleanliness, amenities, property conditions & facilities, communication
It was disappointing trying to contact the host. No one spoke English so that made it more difficult to communicate. The water in the bathroom was cold majority of the time. The lights in our room kept going out which was frustrating
Wir waren sehr zufrieden mit der Unterkunft! Wir hatten ein Apartment mit Dachterasse gebucht. Der Ausblick und die Gestaltung hat uns sehr gut gefallen. Das Apartment war sauber, sogar unser Geschirr wurde gespült wenn etwas stehen geblieben ist. Insgesamt war das Apartment sehr geräumig und lichtdurchflutet. Am vorletzten Tag hatten wir ein Problem mit einem Wasserboiler. Es wurde uns umgehend geholfen und ein Upgrade auf ein anderes größeres Apartment angeboten. Durch die Corona-Krise gab es für uns einige Probleme zu bewältigen. Wir möchten uns diesbezüglich noch einmal ganz herzlich bei Nohely Pacheco vom Front Desk für ihre Hilfbereitschaft und Freundlichkeit bedanken! Außerdem auch bei der absolut netten Sicherheitskraft, der stets ein Lächeln auf den Lippen hatte. Insgesamt würden wir auf jeden Fall noch einmal wiederkommen.
Verified traveller
Stayed 9 nights in Mar 2020
Verified
10/10 Excellent
Perry
14 Mar 2020
Liked: Cleanliness, amenities
The property is really beautiful. It is located on the edge of town, but walking/biking distance to anything you need. The property is gated and has 24 hour security. Everyone was very friendly. There is a shared pool and some condos have private pools. Though, it's not heated so it is cold, but very pretty to look at. The condo we stayed at was very spacious and had two washrooms! The outdoor space was a great option to lay outside. There is construction in the neighbourhood, but coming from Toronto, it didn't bother us much. The noise is not aggressive and won't bother your stay. We rented a car, but really we just walked/biked everywhere.
Everything was really clean, beds were made everyday and towles were changed every two days and beach towels were provided everytime we asked for them at the front desk. Overall a good experience with the exception that we didnt have electricity one night which was hot but not a big deal the entire area were we were lost power unitl that next morning besides that everything was excellent, Hotel manager was really nice told us to message her with any doubts at anytime that she would do her best to answer back.
Ett bra lägenhets Hotel. Stora ljusa rum , finns vad man behöver. Tyvärr var poolen och uteplatsen ej rengjord när vi bodde där.
Ligger för långt bort från strand och det var inga bra vägar från huvudgatan fram till hotellet, plus inga gatubelysningar.
It was great! The area in La Veleta is growing so some hotels don’t have hot water for so long and the water is a little salty. But the apartment was amazing! We loved it!
expedia
Stayed 7 nights in Jan 2020
Verified
8/10 Good
Verified traveller
30 Dec 2019
Liked: Cleanliness, amenities
Grande suite très agréable, hôtel situé à l'extérieur de la ville (voiture souhaitable), pas de restauration ni vraiment de réception.
Verified traveller
Stayed 5 nights in Dec 2019
Verified
8/10 Good
AlejoViajes1972
27 Nov 2019
Liked: Cleanliness, amenities
Es un lugar agradable con gente muy agradable a cargo. Su ubicación es alejada del tumulto, si tienes carro todo bien. Es muy amplio y cómodo.
La cocina es deficiente totalmente en su equipamiento. Ojalá lo mejoren.
Great place. Location is a bit far from amenities and a bit difficult to find. However, the apartment and facilities as well as the staff are great. Including the security.
The hotel was great only thing was the construction around the building
Verified traveller
Stayed 4 nights in Oct 2019
Verified
4/10 Poor
Verified traveller
14 Aug 2019
Liked: Cleanliness
Disliked: Staff & service, amenities
No lo recomendaría, muy lejos playa, nada atentos. Pedimos hablar con María ya que desocupamos la habitación a las 9:00 pedimos resguardar maletas a las 13 hrs en lo que salíamos (ya que pensamos que a esa hora hacíamos check out) y contundentente dijo que no x que quizá la tenía solicotada (cuando estaba muy poco ocupado el hotel). No regresaría
A real gem! We lucked into this place when the hotel we usually stay did not work out. Wow: big, high ceilings, large rooms, fast WiFi, full kitchen, washer dryer, large and deep plunge pool just for the one apartment, good security. Was a little hard to find down some unpaved back streets, but a blessing in disguise for us. Got a great rate because newly opened and new and unpaved neighborhood. If you can get a good price, top recommendation, and big enough so even a good deal at a higher price if you have two families sharing.
Always love to stay here. Lovely design! However, this time one of the days they did not clean my room and no fresh towels were available. They did find a pool one. Taxis to Tulum May take a while to arrive.
Beautiful property, our apartment was lovely and spacious.
My only complaint is with management. I emailed before we arrived to let them know we would have an additional guest twice, and there was no response.
Worse, after we left I discovered I had misplaced a beloved necklace given to me by my late father before he passed away. Again I emailed and asked them to please have a look, but I received NO response whatsoever.
Excelente lugar para vacacionar, pero con detalles
El lugar está muy bien, para pasar una agradable estancia, es c ómodo y está bien equipado. Excelente ubicación, pero es un poco difícil de encontrar. Lo único que no me agradó para nada es que te hacen un cobro por depósito de 200 dólares y que se supone lo deben devolver a más tardar 5 días, y pues desde el 27 de sep que hicieron el cobro y todavía nada, eso me da mucha desconfianza.
Excelente lugar para relajarse, Paco fue un excelente anfitrión, nos otorgó bebidas de cortesía, las albercas del departamento excelentes, no pudimos ir a la playa por el exceso de zargazo, pero el departamento muy bien, solo le pondría unos signos de alarma:
1) Nos tocó el 3er piso y los barandales son muy inseguros para los niños, pues están sin protección y pudieran caerse los niños.
2) Ofrecen el departamento con acceso a un cenote, como parte de la “venta” y resulta que llegando nos dijeron que cobran $33 usd por persona, eso se me hace un engaño, ya después nos explicaron que era como cuota de recuperación, pero una de las razones por las cuales quisimos alquilar ese departamento, fue precisamente por la entrada al cenote. Deberían informar desde el principio que éste tiene un costo, seas o no huesped de Saasil.
No había gente en recepción a la hora del check out, y el guardia de seguridad no quería dejarnos ir pero no es culpa mía que no hubiera gente en recepción me molesto muchísimo la actitud del guardia, me puso al teléfono con su jefe quien no tenía idea de nada. Al final todo muy bien solo ese contratiempo
A very cute place for my family to enjoy. There where area that can be improved but that is just a designers perspective. Overall my family and I truly enjoyed it!