Exterior

Reviews of Hilton Garden Inn Twin Falls

3 out of 5
Hilton Garden Inn Twin Falls
1741 Harrison Street N, Twin Falls, ID

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1000 reviews" "
Rating 8 - Good. 237 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brenna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in May 2024
Response from GM on 7 May 2024
Brenna, on behalf of all us here at Hilton Garden Inn Twin Falls, we enjoyed your kind comments about our fresh and clean accommodations. Thank you for sharing your review with other travelers, and we hope you will revisit the next time you visit Twin Falls!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Brooke

Travelled with partner
Liked: Cleanliness, staff & service
Friendly staff. Room was clean but basic. Restaurant wasn’t available. Cook shortage. Understandable but would have been nice to know ahead of time.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Brooke, we appreciate your wonderful comments about our friendly service and fresh accommodations. However, we regret that your stay was anything less than exceptional due to the closure of our restaurant. We apologize for the inconvenience this caused and hope you will give us another opportunity to provide you with a better experience. Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Christie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, personable staff. Very close to dining.
Stayed 1 night in Apr 2024
Response from GM on 15 Apr 2024
Christie, thank you for the great review of Hilton Garden Inn Twin Falls. We are delighted to read about your stay and how much you enjoyed our friendly hospitality and convenient location. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our efforts. We look forward to welcoming you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager

6/10 Okay

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing. I booked through Expedia and booked a king room. Once I checked in I was never told they didn’t have any king rooms. So when we got us to the room it was two queens. A little disappointing but other than that this place is very nice and clean.
Stayed 1 night in Apr 2024
Response from Manager on 13 Apr 2024
Dear Alyssa,Thank you for sharing your feedback about your recent stay. While we are pleased to learn how much you enjoyed your overall stay, we want to apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope to have an opportunity to better your experience with us whenever your travels bring you back to the areaThank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Thomas, SAMMAMISH

Liked: Cleanliness, staff & service, property conditions & facilities
Thx
Stayed 1 night in Apr 2024
Response from HGI Twin Falls on 9 Apr 2024
Thank you! Hope to see you again soon:)

10/10 Excellent

Ellen

Stayed 1 night in Apr 2024
Response from GM on 29 Apr 2024
Ellen, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back to the Hilton Garden Inn Twin Falls again soon!Best Regards, Chris BlomGeneral Manager

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
It’s a nice enough room and pretty lobby with good amenities. The water pressure is terrible and it feels worn. The bed is fairly soft but the room is small. Glad we are only here one night.
Stayed 1 night in Apr 2024
Response from Manager on 6 Apr 2024
Dear Amy,Thank you for reviewing our hotel. We are pleased that your visit was enjoyable overall; however, we regret that our accommodations did not meet all of your expectations. Please accept our apologies for any inconvenience you faced due to the water pressure and the size of your room. We deeply regret that these matters impacted your stay, and we assure you your feedback will be addressed. We hope you will give us another chance to welcome you back in the near future.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 31 Mar 2024
Lacey, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!In hospitality, Chris BlomGeneral Manager

10/10 Excellent

Steven

The front desk and restaurant staff were extremely nice. They were friendly welcoming and a delight to talk to.
Stayed 3 nights in Mar 2024
Response from GM on 28 Mar 2024
Steven, thank you for the great review of Hilton Garden Inn Twin Falls. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. We look forward to welcoming you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Jaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 29 Feb 2024
Jaris, thank you so much for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager

4/10 Poor

Richard

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Kinda gross. Water accumulated in the sink. The shower actuator was broken. Rate it 2 out of 10.
Stayed 1 night in Feb 2024
Response from GM on 26 Feb 2024
Richard, please accept our sincere apologies for the plumbing issues you experienced in your room. Your feedback is being shared with our engineering team to address and prevent such issues going forward. We hope you will stay with us again so we can show you our commitment to providing excellent service and fresh accommodations.Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

Madelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from GM on 15 Feb 2024
Madelyn, thank you for being our guest and for the great rating! We couldn't be happier knowing you enjoyed your recent stay with us. We appreciate your feedback and hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Gabriel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 13 Feb 2024
Gabriel, thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Twin Falls stp
Very nice hotel, great location and easy access to town. Went through on our way to ski at Sun Valley and this hotel worked out great!
Stayed 1 night in Feb 2024
Response from Manager on 10 Feb 2024
Dear Sara,Thank you for choosing us for your stopover! We are delighted to hear that our prime location and comfortable accommodations were perfect for you. We pride ourselves on both meeting and exceeding expectations, and your feedback will be used to ensure we continue delivering exceptional hospitality to every guest.It was our pleasure having you as our guest at Hilton Garden Inn Twin Falls, and we look forward to seeing you on your next visit to the area.Best Regards, Management Team

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 26 Jan 2024
Jessie, thank you for the perfect ten rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 21 Jan 2024
Nikki, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Jo Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GM on 9 Jan 2024
Jo Ellen, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
The stay was terrific. Staff was wonderful. Pets were allowed and we had no issues with our service dog being with us. Other places have given us grief even with her service dog paperwork. This place was wonderful. The room was clean and the restaurant had yummy food too! Would stay here again.
Stayed 2 nights in Dec 2023
Response from GM on 3 Jan 2024
Audrey, thank you for the great review of Hilton Garden Inn Twin Falls. It was a pleasure welcoming you and your service dog on your recent adventure! We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. We look forward to welcoming you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager208-733-8500

10/10 Excellent

Leann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 29 Dec 2023
Leann, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Joanna

Stayed 1 night in Dec 2023
Response from GM on 26 Dec 2023
Joanna, thank you for the perfect five-star rating! We couldn't be happier knowing you enjoyed your stay to the fullest. We hope to welcome you back again soon!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

HEATHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are very inviting. The lobby has a great ambiance to it. Everything is clean and our room had the best closet system I've ever seen in a hotel. There's a bar and restaurant in the hotel. Well be staying again!
Stayed 1 night in Dec 2023
Response from Manager on 16 Dec 2023
Dear Heather,Thank you for sharing your experience with other travelers about your time here at Hilton Garden Inn Twin Falls. We enjoyed reading your kind comments about our fresh and clean accommodations and that our devoted associates took excellent care of you. We look forward to your next visit. Have a wonderful day, and travel safely.Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eye spy
This place was nice and clean. The room was spacious. The bathroom door swung out and I ran into it when it dark. Ouch...black eye and everything.
Stayed 1 night in Dec 2023
Response from Manager on 16 Dec 2023
Dear Sally,We appreciate your wonderful comments about our hotel. However, we regret that your stay was anything less than exceptional and that you had any issues with the bathroom door. We hope you will give us another opportunity to provide you with a better experience. Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

Dobromir

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay on the road. Friendly staff. However, their pet fee is outrageous and not disclosed at booking. If we knew in advance that we have to pay almost a full extra room for our dog we would never choose this one.
Stayed 1 night in Dec 2023
Response from Manager on 14 Dec 2023
Dear Dobromir,Thank you for taking the time to share about your stay. We regret any disappointment you had with some of the extra costs associated with your visit. Our fees are competitively priced and posted on our website so guests can have this information before booking with us. However, we understand your frustrations if these costs came as a surprise to you, and we hope you will accept our apologies. Thank you, Chris BlomGeneral Manager

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Lobby was very inviting and comfortable. Staff very friendly.
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Dear Mary,On behalf of all us here at Hilton Garden Inn Twin Falls, we enjoyed your kind comments about our fresh and clean accommodations. Thank you for sharing your review with other travelers, and we hope you will revisit the next time you visit Twin Falls!Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely book here again!
Very nice place, 5 minutes away from our business Christmas party. Very clean and comfortable.
Stayed 1 night in Dec 2023
Response from Manager on 12 Dec 2023
Dear Valued Guest,Thank you for the generous review of your recent stay at the Hilton Garden Inn Twin Falls! We are pleased you found our location near your company’s party to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Thank you for choosing to stay with us, Chris Blom

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Manager on 9 Dec 2023
Dear Jeff,We are delighted to receive this wonderful rating of your stay at Hilton Garden Inn Twin Falls. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Twin Falls.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Karren

Stayed 1 night in Dec 2023
Response from Manager on 7 Dec 2023
Dear Karren,Thank you for sharing your experience with other travelers about your time here at Hilton Garden Inn Twin Falls. We are pleased that you loved our fantastic location and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was great loved the king suite for our family. The hotel was able to provide a pack and play for our baby. The only down side was the draft from the windows and we couldn’t get the thermostat to heat the room any more.
Stayed 1 night in Dec 2023
Response from Manager on 5 Dec 2023
Dear Guest, We appreciate your wonderful comments about our hotel. However, we regret that your stay was anything less than exceptional. Thank you for bringing these observations to our attention. We hope you will give us another opportunity to provide you with a better experience. Thank you for choosing to stay with us, Chris BlomGeneral Manager208-733-8500

2/10 Terrible

soon

Stayed 2 nights in Nov 2023
Response from Manager on 9 Dec 2023
Dear Soon,We appreciate your comments. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and hope you will consider giving us an opportunity to welcome you again.Thank you, Chris BlomGeneral Manager

10/10 Excellent

IBRAGIM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from GM on 20 Nov 2023
Dear IBRAGIM, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Hilton Garden Inn Twin Falls; we hope to see you again soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

Rose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, including the staff! Very friendly and helpful. I couldn’t have asked for better!! One thing I was disappointed in was they do not offer a free breakfast. Only choice was to eat in their on site restaurant, which seemed pricey, but then is per normal these days.
Stayed 1 night in Nov 2023
Response from GM on 6 Nov 2023
Dear Rose, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

Latisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and comfortable
Stayed 1 night in Oct 2023
Response from GM on 4 Nov 2023
Dear Latisha, Thank you for the generous rating of the Hilton Garden Inn Twin Falls. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to the area.Thank you for choosing to stay with us, Chris BlomGeneral Manager

4/10 Poor

Stan

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived an hour and a half before the 4pm check in time after a long travel day. They wanted a $40 early check in fee.
Stayed 1 night in Oct 2023
Response from GM on 29 Oct 2023
Dear Stan, It is disappointing to learn that we did not meet your expectations during your time with us. Thank you for sharing your observations so we may improve our guest experience. We are sorry your stay was anything short of perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received during this visit.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Julie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The midnight desk attendant was really friendly and welcoming. The beds were comfy and down pillows luxurious. The air conditioning was quiet and steady, and stayed on, rather than going off and on all night and waking people up. I've stayed in a lot of hotels, and this property is among the best for a road trip!
Stayed 1 night in Oct 2023
Response from GM on 22 Oct 2023
Dear Julie, Thank you for your recent stay at the Hilton Garden Inn Twin Falls and for posting such a generous review of our hotel and staff. It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting Twin Falls. We enjoyed having you as our guest, and we hope to see you again on your next visit. Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Emily, Meridian

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Oct 2023
Response from GM on 18 Oct 2023
Dear Emily, Thank you for the great review of Hilton Garden Inn Twin Falls. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our devoted staff. We look forward to welcoming you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from General Manager on 18 Oct 2023
Dear Tracy,We are thrilled you had an excellent stay at Hilton Garden Inn Twin Falls, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great
Stayed 1 night in Oct 2023
Response from GM on 15 Oct 2023
Dear Donna, We are delighted to read the review of your stay at Hilton Garden Inn Twin Falls. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Twin Falls.Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

Charles

Stayed 1 night in Oct 2023
Response from GM on 2 Nov 2023
Dear Charles, Thank you for choosing the Hilton Garden Inn Twin Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Mark

Stayed 1 night in Sep 2023
Response from GM on 17 Oct 2023
Dear Mark, Thank you for choosing to stay with us and leaving a positive rating. We're delighted you had a great experience at the Hilton Garden Inn Twin Falls. If you have any specific feedback or suggestions, please feel free to contact us! We look forward to welcoming you back on your next visit.Thank you for choosing to stay with us, Chris BlomGeneral Manager

6/10 Okay

Judith

Stayed 1 night in Sep 2023
Response from GM on 26 Sept 2023
Dear Judith, Thank you for taking the time to rate our hotel. We are truly sorry your visit was not the positive experience you deserved. We never want a guest to leave with a contrary opinion, and if given the opportunity, we would have taken measures to address every concern while you were staying with us. We hope you will consider giving us another chance to provide you with the hospitality and accommodations you deserve every time you choose us.Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

kathleen s., Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 26 Sept 2023
Dear kathleen s, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the Hilton Garden Inn Twin Falls. We look forward to your return and wish you all the best with your future travels.Thank you for choosing to stay with us, Chris BlomGeneral Manager

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 19 Sept 2023
Dear Sarah, Thank you for choosing the Hilton Garden Inn Twin Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from General Manager on 17 Sept 2023
Dear Linda,Thank you for choosing Hilton Garden Inn Twin Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Chris BlomGeneral Manager

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at check in was superb! Very friendly and helpful. So much better staff and accommodations than the last 2 Hampton Inns during this trip
Stayed 1 night in Sep 2023
Response from General Manager on 17 Sept 2023
Dear Carol,Thank you so much for your kind review. We are delighted to know that you enjoyed your stay. We strive to make sure all of our guests are taken care of, and we are happy to know that you loved our wonderful staff. We hope you will join us again the next time you are visiting our area. Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Greg

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking safe
Stayed 1 night in Sep 2023
Response from Hotel Management on 12 Sept 2023
Dear Greg,Thank you for sharing your experience with other travelers about your time here at Hilton Garden Inn Twin Falls. We are pleased that you loved our fantastic location and parking, and we hope to have the pleasure of accommodating you again soon.Thank you for choosing to stay with us,Chris BlomGeneral Manager

10/10 Excellent

CAITLIN, Boulder

Stayed 1 night in Sep 2023
Response from GM on 1 Oct 2023
Dear CAITLIN, Thank you for choosing the Hilton Garden Inn Twin Falls. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on 11 Sept 2023
Dear Steven,Thank you for the outstanding rating! We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was our pleasure having you as our guest at Hilton Garden Inn Twin Falls, and we hope you will revisit the next time your travels bring you to our area.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

patrick

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All
Stayed 1 night in Sep 2023
Response from GM on 3 Sept 2023
Dear patrick, We are delighted to read the review of your stay at Hilton Garden Inn Twin Falls. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Twin Falls.Thank you for choosing to stay with us, Chris BlomGeneral Manager

10/10 Excellent

Rex

Stayed 1 night in Aug 2023
Response from GM on 18 Sept 2023
Dear Rex, Thank you for your kind rating! We are glad you had such a positive experience during your time at the Hilton Garden Inn Twin Falls, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Thank you for choosing to stay with us, Chris BlomGeneral Manager