Santa Teresa Hotel Guide - US Customs Services hotels in Santa Teresa, United States of America.

"The room was not very clean. The bathroom would get water on the floor behind the toilet when then water was being run in the sink. The bathroom door was in bad shape and would not close. We had no bath or hand towel or washcloths. No hand soap, Kleenex or wastebasket in the room. The smoke detector was missing also. The heating/air conditioner did not work well. The staff did bring us some towels, soap and a wastebasket but had no Kleenex. They said they would check on the water leak. They did not give me a receipt either."

"Dryer didn't work and housekeeping is not helpful"

"The room was okay stuff at check-in was good stuff at checkout was horrible, I would say if you're using your credit card for check in using Expedia in that and the hotel asked you to give them your card to place a $25 hold for incidental fees to make sure that's all you're being charged is the 25 I had an incident where they overcharged so keep an eye out for that they did reimburse but if they're going to say a certain amount it should be that amount; as far as pool and breakfast and all of that other stuff I couldn't give a good rating because I didn't use any of those"

"👍"

"AC was neither good or bad just OK"

"The place was dirty and smelled bad"

"Room was cool"

"Exelente la estancia y centrico"

"Front desk clerk was very nice, room was very clean. Walls are a bit thin, but we set the wall unit to continuous fan and it drown out any outside noise. Would gladly stay here again."