Udawalawa Hotel Guide - Hotels with Restaurant in Udawalawa, Sri Lanka

"Great service and very hospitable team. Secure and convenient location for national park. The bathroom in the standard room is very tired and needs refurbishment "

"The staff were amazing, esp the waiters at breakfast and dinner service. Attention to detail, service was impressive "

"By far, best place to stay in Sri Lanka! You have your little bungalow in a picturesque area surrounded by rice paddies, gardens, wild life. The pool is amazing, the food outstanding. The hotel staff is absolutely incredible. A special shout out to Kingsley, Madu and Salini and all staff. They welcome you like a family member. "

"staff bent over backwards for us made sure we were constantly happy! food was amazing, over all amazing vibes "

"This was one of the worst hotel experiences I’ve ever had. The room itself was dirty—stained bed sheets, no duvet - just a thin sheet, plugs falling off the walls with exposed wiring, clumps of dust and towels that were old and fraying at the edges. There wasn’t even a bottle of water in the room. The worst part? They gave us a room that was already occupied by another guest. Imagine walking into what you think is your room, only to find someone else already there. It was deeply embarrassing and unsettling, and yet there was no apology from the staff. To add to the frustration, when I asked for a spare room key as I was sharing a room with a family member, receptionist told me she’d already given one to the other guest and when I explained that I needed my own as I had a few plans on my own, she rolled her eyes before finally handing over a card—begrudgingly. The corridors were pitch black, with no lighting whatsoever, making it dangerous to walk through. Worse still, the only way to get to the first floor was via an open staircase. When it rained, the floor became slippery, and with no warning signs, it was a complete hazard. The entire experience felt unsafe, unprofessional, and deeply unpleasant. The standards of this hotel had gone downhill significantly. "