Ugíjar Hotels

"Best hotel in Sierra Nevada. Very nice, great staff."

"Mouldy walls stinking drains. Possibly the most over priced stay of my life. "

"Terrible hotel. Do not book. Filthy dirty, in desperate need of a refurb or maybe even knocking down and starting again. Because it’s such a hole, it’s used for school trips so we were on a floor with about 50 teenagers banging and crashing around, out of control by their teachers, running around the corridors and shouting until late at night. Everything about this place is rough. I’d sleep in the car if this was the only option. "

"The rooms and hotel was lovely "

"The room was lovely however we noticed the heating wasn’t working in the living room on our second night and the washing machine didn’t work . We notified reception that evening , they came and gave us heaters and said the problem would be resolved . The following morning (after our second night of a 5 night stay ) the cleaner rang the bell and tried to enter the room to clean as he thought we had checked out . When I explained he was very apologetic. Later that evening , after 8.30pm the door to our apartment was opened and the lady from reception entered with new guests, she thought we had left that morning . Needless to say at that point we were concerned about our security. We went out on Monday evening and came back to find the door to our room open , at that point we decided we did not feel safe in the apartment and we would leave one day early "

"Amazing Hotel, Great Staff, Superb Experience. "

"The hotel is in the perfect location the main areas are stunning but the rooms are quite basic compared to the others parts. Breakfast buffet was amazing "

"Not your traditional hotel booking. Had to pay a €200 damage deposit for an already damaged room before actually seeing the room. Bunk beds were breaking apart and windows were cracked. This gave me some fear that I would be charged for this. Other than that the bathroom and kitchen were great. And the heater a bonus. The third non l-bunk bed was too small for 2 people so I slept on the pull out mattress at a lower level than my partner. The office is quite a long uphill walk from the main "

"The staff were so fantastic, nice and helpful. We got the best view, facing the nice village and the mountains from our apartment ."