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Kempinski Hotel Khan Palace

5.0 star property
Travelers find a peaceful retreat in Mongolia's bustling capital city, with rejuvenating spa treatments and excellent dining options to enhance their stay

Choose dates to view prices

Kempinski Hotel Khan Palace offers guests aromatherapy, deep-tissue massages and facials at its spa. Visitors can start their day with breakfast or enjoy Japanese cuisine at one of the four restaurants, while staying connected with in-room WiFi throughout their visit.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is €132
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Fitness facility
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub

Frequently asked questions

Is Kempinski Hotel Khan Palace pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Kempinski Hotel Khan Palace?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Kempinski Hotel Khan Palace on 23 May 2026 start from €132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Kempinski Hotel Khan Palace?

Self-parking is free at this property.

What time is check-in at Kempinski Hotel Khan Palace?

Check-in begins at 2:00 PM.

What time is check-out at Kempinski Hotel Khan Palace?

Checkout is at noon.

Does Kempinski Hotel Khan Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 55 per vehicle applies.

Where is Kempinski Hotel Khan Palace located?

This family-friendly Ulaanbaatar hotel is located in the business district, within 2 mi (3 km) of Sükhbaatar Square, National Academic Theatre of Opera and Ballet of Mongolia and The Fine Arts Zanabazar Museum. Gandantegchinlen Monastery and Bogd Khaan Palace Museum are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

7.6

Location

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 251 out of 407 reviews
Rating 8 - Good. 117 out of 407 reviews
Rating 6 - Okay. 29 out of 407 reviews
Rating 4 - Poor. 8 out of 407 reviews
Rating 2 - Terrible. 2 out of 407 reviews

Reviews

Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Great service from check-in to check-out!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel with wonderful service, good local food and splendid Spa
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing, the service was top notch.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and pleasant atmosphere.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities
Friendly, clean, helpful, comfortable
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Yumiko

Liked: Cleanliness, property conditions & facilities
Front desk staff were fantastic. They were always ready to help with a smile.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

HYUKMIN

Liked: Cleanliness, staff & service, amenities
All of the staff were very kind, and I received a lot of help during my trip. The room was spacious, comfortable, and pleasant. I highly recommend this place.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Only hotel that we found that offered an airport shuttle. Excellent hotel and great value!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for an Ulan Bator visit

Very nice and friendly staff! Great Location and very clean also. I liked the stay a lot. Clearly a recommendation.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Fadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great hotel, very clean and very comfortable bed
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. They treated us like royalty. Facilities we're great. And the food at KK (on prop restaurant) was fantastic. Highly recommend.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Kornelis

Liked: Cleanliness, staff & service, property conditions & facilities
On oasis of high level comfort and dining in central, busy Ulaanbatar
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
had a good time.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and neat.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

josephine

Liked: Cleanliness, amenities, property conditions & facilities
Staff comoetency and excellent customer service. Bed was very comfortable!
Stayed 1 night in Jul 2025
Verified

8/10 Good

Teresita

Liked: Cleanliness, staff & service, amenities
Breakfast was plentiful and good. The room was comfortable but the bathroom was small. The shower super tight and the vanity super low. The hotel is a bit dated but they keep it clean and comfortable. The restaurant was decent with friendly service.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely well run, maintained and clean property with excellent friendly staff and a most personable GM.. io would strongly recommend as excellent choice in UB
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful; professional, friendly and helpful staff. We got an upgrade to a huge suite. The breakfast was also incredible.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for UB for shopping and hotel has great restaurants for dining if you don’t want to go out.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being small and a 30 min walk away from the square, it was clean, with well appointed rooms, and the staff were professional.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, amenities, property conditions & facilities
Third time staying at the hotel. Staff are great and restaurant very good and easy option when you don’t want to go out.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and efficient staff. Excellent breakfast. Large, comfy room.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

severino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Jaap

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel on quiet central spot. Excellent breakfast and service. Japanese restaurant and Lobby-restaurant are a pleasure. Good transfer-taxi to airport. Excellent room with all facilities. Perfect staff at reception. They arranged tickets for opera,
Stayed 3 nights in May 2025