Langkawi Hotel Guide - Underwater World hotels in Langkawi, Malaysia.

"we totally loved our stay at Pelangi Beach Resort. Our room was great with a sea view, we stayed near the beach. Breakfast options were good, staff was all friendly and helpful. Not only was the location amazing...on the beach, near Cenang town and not far from the airport. Could be a favorite new place for us to book when we're back in the area."

"Nice and clean hotel with a good breakfast and excellent customer service. However, it is not very convenient as it is far from the city centre, and there are not many restaurants nearby."

"Our stay at this hotel was extremely disappointing and honestly felt like a complete waste of money and time. This was the most expensive hotel out of the three we stayed at during our honeymoon, and unfortunately it turned out to be the worst experience of the entire trip. From the moment we arrived, the service was poor. There was no welcome drink or warm hospitality, which was surprising considering the price and reputation of the hotel. The biggest issue, however, was the condition of the room. The room was dirty and poorly maintained, which is unacceptable for a hotel charging premium rates. When we complained about the cleanliness, the housekeeping staff came and simply wiped curry stains off the seat using their hand and left without properly cleaning or sanitizing the area. It was shocking and very unhygienic. We reported this to the reception staff, but initially they did not seem to care or take the matter seriously. Only after a long discussion did they agree to move us to another room, but unfortunately the replacement room was no better than the first one. The condition and overall quality were still far below expectations. This hotel completely ruined a significant part of our honeymoon experience. For the amount of money we paid, we expected comfort, cleanliness, and professional service, but instead we received poor hospitality, dirty rooms, and careless staff behavior. I would not recommend this hotel to anyone looking for a pleasant or memorable stay."

"We arrived a day late due to missing our flight, and the Hotel kindly gave us some credit to use in the bar, which was really kind of them. Staff were really friendly, very good location. Only downfall was that the bar shut early at 10pm."

"Good breakfast and friendly staff"

"Amazing hotel"

"We spent four nights here. We stayed in a sea view studio. The room was large, the view was great. The roof pool and bar were really good, and there is a small beach close by, just ask and you’re taken there in a buggy. The staff are very helpful and friendly. If we return to Langkawi, we will stay here again. Tips: Take your own shower gel as you only get shampoo and conditioner and use the Grab app for getting cabs."

"Room was very small. Compare the what you've seen the pictures"

"No hand towels, face towels,no.hair dryer only small tubes of shampoo, shower gel No English TV channel!!! In Malaysia??? "