Santa Cruz Hotel Guide - University of California Santa Cruz Arboretum hotels in Santa Cruz, United States of America.

"The family suite we stayed in (3 queen beds in two rooms + kitchenette) wasn’t anything extravagant but everything was clean and functional and the pricing was great. Check in was easy, parking was available, room and bathroom look to have been renovated fairly recently. Really no complaints at all. We all felt safe and comfortable. If we’re in SC for a short stay again I wouldn’t hesitate to book here."

"Great hotel"

"This place was great and really close to the wharf and boardwalk, the service was great private parking was great but it was at a cost of $25.00 and you had to park yourself there was no valet parking. Either way the place is nice and their complimentary breakfast was very good and the staff handling it ,were very professional . Looking forward to staying there again. Five Stars"

"Beautiful views, great food and gorgeous property! I would stay here each time going forward!"

"A larger choice of sundries would be helpful."

"The room was fine however there was kids running up and down the hallways all night. After a couple hours they were able to get it to stop but the floor above was jumping up and down making loud pounding noises until late in the night. They continued this early in the morning also. Worst experience I’ve had in a very long time. "

"We went there for my birthday , drove 3 hours away to be disappointed only to check into an unclean room . Upon checking in, the room was not properly cleaned and had a strong odor of pets. I immediately notified the front desk, and staff informed me house keeping will clean the room for us but instead we get a knock at the door with housekeeping handing us a a bottle of odor remover to spray myself. It was inadequate. However I chose to overlook this at the time to avoid ruining my birthday plans. However, upon returning that evening after celebrating , we were preparing for bed I pulled back the comforter and discovered stains on the sheets on the left side and on pillows that were overturned. Resembling possibly makeup. Because it was too late to address it, front desk was closed. We had to sleep on one side of the bed. I showed photos of these conditions to the front desk staff during checkout the next morning. While she apologized and credited the parking fee, given that the room was not properly prepared. I receive the email address to Jessica the inn manager and explained to her with pictures regarding our stay she apologized and said she would give me a call . I never received a call I followed up 3 times with email yet no reply . We used to love Casablanca , I spent my birthday there last year as well and we have always had a pleasant experience , but this experience fell far below the standards I expect from the inn. We will not be returning"

"the kitchen was cute but the fire alarm went off so much when we cooked. There was minimal smoke/steam with the window open and fans on, it still went off, it was annoying. good stay tho "

"Clean and well equipped hotel"