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Surban Hotel - Special Class

Urban retreat offers the perfect balance of relaxation and fun with its rooftop terrace, peaceful garden, and entertaining game room options

Choose dates to view prices

Surban Hotel - Special Class sits in the city center with thoughtful amenities that enhance any stay. Travelers can enjoy the rooftop terrace, relax in the garden, visit the arcade/game room, browse the library, or explore on rental bikes. In-room WiFi keeps everyone connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is €72
includes taxes & fees
1 Jun - 2 Jun
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About this property

Surban Hotel - Special Class

  • Hotel near Goreme Open Air Museum
  • Take advantage of a rooftop terrace, a garden and an arcade/games room at Surban Hotel - Special Class. Adventurous travellers may like the cycling at this hotel. The on-site restaurant offers breakfast, lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Free self-parking
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • Express check-out, express check-in and luggage storage
  • Room features
  • All guest rooms at Surban Hotel - Special Class feature perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • LCD TVs with satellite channels
    • Daily housekeeping and phones

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Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately TRY 100 for adults and from TRY 80 for children
  • Airport shuttle fee: TRY 120 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Property Registration Number 11652
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Frequently asked questions

Is Surban Hotel - Special Class pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Surban Hotel - Special Class?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Surban Hotel - Special Class on 1 Jun 2026 start from €72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Surban Hotel - Special Class?

Self-parking is free at this property.

What time is check-in at Surban Hotel - Special Class?

Check-in begins at noon.

What time is check-out at Surban Hotel - Special Class?

Checkout is at noon.

Does Surban Hotel - Special Class provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of TRY 120 per person applies.

Where is Surban Hotel - Special Class located?

Located in the heart of Ürgüp, this hotel is steps away from Göreme National Park and Turasan Winery. Temenni Wishing Well and Temenni Wishing Hill are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 7 out of 17 reviews
Rating 6 - Okay. 2 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience,Excellent service,Good location

Hotel service is very excellent. You can send an email to ask for the tour, bus ticket reservation and airport transfer. They will reply very quickly. It helped me a lot especially bus ticket reservation from Ürgüp to Pamukkale. The room size is acceptable and it is very clean. We could check in straightaway when we arrived hotel. It was very amazing since we took overnight plane to there. Location is good since you can walk to the center in 10 to 15 minutes. When you walk to the center , you still can see different scenery near hotel.
Stayed 1 night in Jun 2018
Verified

6/10 Okay

ergün yılmaz

Liked: Staff & service, property conditions & facilities

mükemmel bir yer

mutlaka görülmesi gereken bir yer....
Verified

8/10 Good

ana teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

servicio personalizado

Agraadable hotel, muy comodo y te brindan muy buena atencion
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

gemoedelijke sfeer

Vriendelijke mensen, ontbijt goed, koffie kan sterker, kamers basic
Verified

6/10 Okay

Ann

Disliked: Room comfort

The Surban -good property but beds were hard and layout increased noise level

The staff were great, very friendly. The building and decorations were great; the breakfast room was sensationally decorated with loads of artifacts. The breakfast was very good and extensive. The location was o.k., a walk uphill back from the centre of town though. At the time of our stay in July the terrace had two tables and one umbrella; more furniture and some potted plants would have made it a great place to relax. The only negative was the beds (very hard) and due to the design of the building with rooms off a long wooden corridor it was a very noisy place - lots of Europeans talking loudly and slaming doors very late at night; difficult for staff to manage. Also there were some families staying and the children wandered freely in the bar area; hard to have a quiet drink and talk about the day when teenagers have taken over an area - maybe some areas should be "adults only" rather than leaving it up to the families to be considerate of other guests.
Verified

8/10 Good

vinicio

Liked: Cleanliness, staff & service, property conditions & facilities

Un buo

L'hotel Surban ha un ottimo rapporto qualita'/prezzo. E' in buona posizione, si puo' andare in centro a piedi. Il personale e' cordiale, internet e' stabile e veloce, ottima la colazione a buffet.
Verified

2/10 Terrible

Hannu

Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

aslihan

Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Beyza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Bülent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

TUNCAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Verified

8/10 Good

Gülbahar

Liked: Cleanliness, staff & service, room comfort
Verified

10/10 Excellent

ertan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Emel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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