Front of property

Reviews of Hotel Jantar

3 out of 5
Hotel Jantar
Wczasowa 14, , Ustka, Pomerania

Reviews

9.2

Wonderful

Rating 10 - Excellent. 45 out of 78 reviews" "
Rating 8 - Good. 30 out of 78 reviews" "
Rating 6 - Okay. 1 out of 78 reviews" "
Rating 4 - Poor. 2 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Stayed 3 nights in Nov 2023

4/10 Poor

Alexander

Stayed 3 nights in Nov 2023

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty okay
It was okay. We went during the off season so the elevator was undergoing maintenance. The public area hot tub was pretty small, it only fits 4 people. Not the greatest for a winter stay and a long walk from the town center. Several small stains around the room, but overall fine.
Stayed 1 night in Nov 2023

8/10 Good

Maria

Stayed 2 nights in Jul 2023

8/10 Good

Mariusz

Stayed 3 nights in Jul 2023

10/10 Excellent

Marek

Stayed 1 night in Feb 2023
Response from Hotel Jantar on 21 Feb 2023
Dziękujemy bardzo

10/10 Excellent

Piotr

Stayed 4 nights in Jan 2023
Response from Hotel Jantar on 21 Feb 2023
Dziękujemy bardzo

10/10 Excellent

Stanislaw

Stayed 1 night in Apr 2022
Response from Hotel Jantar on 25 May 2022
Dziękujemy

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
April stay in Hotel
Hotel is based in few minutes walk to the beach and central of Ustka. Staff is very friendly and helpful. Food was fantastic. well recommended and if we will be back to Ustka we will stay again.
Stayed 2 nights in Mar 2022
Response from Hotel Jantar on 4 Apr 2022
Thank you for recommendation. We are very pleased :)

10/10 Excellent

Piotr

Stayed 2 nights in Mar 2022
Response from Hotel Jantar on 24 Mar 2022
Bardzo dziękujemy. Zapraszamy ponownie

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super
Stayed 2 nights in Feb 2022
Response from Hotel Jantar Wellness & Spa on 16 Feb 2022
Dziękujemy bardzo

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Hotel Jantar Wellness & Spa on 31 Jan 2022
Bardzo dziękujemy. Mamy nadzieje do zobaczenia

10/10 Excellent

Piotr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam wszystkim. JANTAR IS OK
Stayed 7 nights in Jul 2021
Response from Hotel Jantar Wellness & Spa on 26 Aug 2021
Dziękujemy bardzo

10/10 Excellent

Aleksandra

Stayed 2 nights in Aug 2021
Response from Hotel Jantar Wellness & Spa on 6 Oct 2021
Dziękujemy pięknie za ocenę.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
This property has got excellent location close to the sea.
Stayed 5 nights in Apr 2019
Response from hotel Jantar on 11 May 2019
Thank you

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Hotel Managers Beata, Margrite, and Dominika were absolutely wonderful with there hospitality! Thank you to all!’
Stayed 28 nights in Feb 2019
Response from hotel Jantar on 9 May 2019
Thanks a lot

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice pool facilities with sauna steam room and jacuzzi
Stayed 7 nights in Feb 2019
Response from Hotel Jantar on 29 Mar 2019
Dziękujemy i zapraszamy ponownie

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa amenities our wonderful! Love the sauna and pool!
Stayed 7 nights in Jan 2019
Response from hotel Jantar on 1 Feb 2019
Thank you I hope to see you again

6/10 Okay

Eva

Disliked: Staff & service, property conditions & facilities, room comfort
Booked Twin beds ... only double bed was available. Safe in room broken... reported to reception not fixed . No English .....leaflets or information
Stayed 2 nights in Sep 2017
I am sorry for inconvenience. Our twin or double room are available on request. Unfortunately we are not able to confirmed all request when hotel is total booked. I hope that our answer to soothe your dissatisfaction.

8/10 Good

family of 3

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice but not really 3stars hotel
Nice family hotel, good food, all staff (apart from one receptionist) friendly and helpful. Close to the beach. However , our room needed a proper clean and a bathroom needed some attention.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
2015
For the price hotel was good

10/10 Excellent

Magdalena, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very satisfied with the comfort and services offered at the hotel Jantar. Great breakfast; sauna, pool, and very close to a wonderful beach in Ustka. It is also a walking distance from the port and the center. The parking at the hotel is limited, so I recommend to reserve.

8/10 Good

Romy

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

10/10 Excellent

Torsten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zimmer sehr sauber, Essen Top. Nur die Fernsehsender (waren nur 2 auf deutsch) könnten noch erweitert werden. Fazit: sehr empfehlenswert
Stayed 6 nights in Oct 2023
Response from Hotel Jantar on 8 Nov 2023
Vielen dank für die Gute Bewertung

8/10 Good

Floor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ideaal parkeren.. op loopafstand van het strand en zo’n 1200m van de restaurantjes af
Stayed 3 nights in Sep 2023
Response from Hotel Jantar on 8 Nov 2023
Thank you

10/10 Excellent

Ulrike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unterkunft in Ordnung Pool und Sauna super Einzelzimmer sehr geräumig Gutes Frühstück
Stayed 5 nights in Jan 2023
Response from Hotel Jantar on 21 Feb 2023
Danke sehr

10/10 Excellent

grzegorz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Hotel Jantar Wellness & Spa on 28 Feb 2022
Dziękujemy bardzo za ocenę.

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Hotel nie spełnił moich oczekiwań. Klimatyzacja w pokoju byla uszkodzona. W pokoju bylo slychac odglosy kanalizacji, co przeszkadzało w spaniu.
Stayed 1 night in Nov 2021
Response from Hotel Jantar Wellness & Spa on 2 Feb 2022
Dzień dobry Dziękujemy za wniesione uwagi. Zachęcamy do skierowanie ich do recepcji hotelu. Wówczas mielibyśmy szansę na rozwiązanie problemu. Chcieliśmy zwrócić uwagę, że klimatyzacja nie mogła być uszkodzona, ponieważ hotel ogrzewany jest w sposób tradycyjny. Klimatyzacja jest jest stosowana w wyłącznie okresie wakacyjnym.

8/10 Good

Piotr

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miło i sympatycznie.
Hotel zasluguje na ***. Czysto, obsługa miła i bardzo pomocna. Jedzenie całkiem dobre, fajny basen do zrelaksowania sie i popływania. Położony blisko plaży, choć w grudniu to nie takie ważne. Bardzo pomysłowa eko choinka.
Stayed 2 nights in Dec 2020
Response from Hotel Jantar Wellness & Spa on 21 Dec 2020
Dziękujemy za opinię. Polecamy się na przyszłość.

8/10 Good

Sabina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gute Lage in der Nähe vom Meer
Schöne Umgebung, gute Parkmöglichkeiten, gutes Frühstück, tierfreundlich
Stayed 1 night in Jul 2020
Response from Hotel Jantar on 22 Jul 2020
Danke sehr :)

8/10 Good

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Fajny hotel. Smaczne śniadanie. Czysto. Miła obsługa. Z minusów: płatny parking oraz brak klimy w pokoju.
Stayed 1 night in Jul 2020
Response from Hotel Jantar on 14 Jul 2020
Dziękujemy za opinię. Zapraszamy do skorzystania z pokoi komfort lub standard - wszystkie posiadają klimatyzację.

8/10 Good

ryszard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Hotel Jantar on 17 Feb 2020
Dziękujemy za notę

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren angenehm überrascht ! Außer kleinen Verständigungsproblemen und das die Beschriftungen im Schwimmbad auch in Deutsch oder Englisch hätten sein können war alles super
Stayed 3 nights in Jan 2020
Response from Hotel Jantar on 13 Jan 2020
Danke für den Reifen. Wir werden versuchen, unseren Service zu verbessern. danke

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Hotel Jantar on 13 Jan 2020
dziękujemy bardzo :)

8/10 Good

Kinga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jedzenie pyszne, obsługa bardzo miła :) Wszystko nam się podobało tylko woda w dużym basenie powinna być cieplejsza(była chłodna) oraz bardzo brakuje dostępnej siłowni lub chociaż sprzętów z których możnaby było skorzystać w weekendy podczas pobytu, gdy jest brzydka pogoda (bieżnia, rowerek stacjonarny, orbitrek)
Stayed 2 nights in Nov 2019
Response from Hotel Jantar on 26 Nov 2019
Dziękujemy za opinię. Mamy nadzieje, że odwiedzą nas Państwo ponownie.

8/10 Good

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warto tutaj przyjechac ...
Wszystko O,K, Jedzenie super ... Negatyw : male lazieneczki , brak kontaktów obok szafek nocnych, wykladzina na podlodze ...
Stayed 3 nights in Oct 2019
Response from Hotel Jantar on 29 Oct 2019
Dziękujemy za uwagi oraz za opinię.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Oct 2019
Response from Hotel Jantar on 14 Oct 2019
Dziękujemy bardzo za 10 :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
W pokojach brak klimatyzacji. Obiady w hotelu klasyczne ale bardzo smaczne, śniadania mógłby być bardziej zróżnicowane.
Stayed 5 nights in Sep 2019
Response from Hotel Jantar on 12 Oct 2019
Dziękujemy za opinię. W naszej ofercie posiadamy również pokoje z klimatyzacją. Przy kolejnej rezerwacji zapraszamy do kontaktu. Podpowiemy, który pokój spełni Państwa oczekiwania.

10/10 Excellent

Lukasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Fajny hotel. Smaczne śniadanie. Czysto. Miła obsługa. Z minusów: płatny parking oraz brak klimy w pokoju.
Stayed 1 night in Sep 2019
Response from Hotel Jantar on 2 Oct 2019
Dziękujemy za opinie. Zapraszamy ponownie :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from hotel Jantar on 15 Sept 2019
Dziękuję za opinie, zapraszamy ponownie

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Jantar on 27 Jul 2019
Thanks a lot :)

10/10 Excellent

Håkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Hotel Jantar on 25 Jul 2019
Bardzo dziękujemy

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Hotel Jantar on 27 Jun 2019
Dziękujemy za opinię :)

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top! Personal super freundlich!
Sehr freundliches Personal! Wir wurden sehr freundlich behandelt. Die Zimmer könnten wir sogar 5 Std vor dem reg. Check-in beziehen! Sehr saubere Zimmer!
Stayed 2 nights in May 2019
Response from Hotel Jantar on 7 Jun 2019
Danke fuer Ihre Meinung.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Hotel Jantar on 18 May 2019
Dziękujemy za opinię Pozdarwiamy

8/10 Good

Ryszard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super lokalizacja,dobry serwis.Polecam wszystkim.
Stayed 2 nights in Mar 2019
Response from Hotel Jantar on 27 Mar 2019
Bardzo dziękujemy, miło będzie gościć Pana ponownie

10/10 Excellent

Danka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Hotel Jantar on 29 Mar 2019
Dziękujemy za 10

10/10 Excellent

Boguslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Hotel Jnatar on 25 Jan 2019
Thank you for recommendation

8/10 Good

Oszywa

Liked: Cleanliness, staff & service, property conditions & facilities
Nocleg OK,
Stayed 1 night in Nov 2018
Response from Hotel Jantar on 19 Nov 2018
Dziękujemy za opinie. Zapraszamy przy kolejnej okazji

10/10 Excellent

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
z pobytu jestem bardzo zadowolony miła przyjemna obsługa polecam
Stayed 1 night in Sep 2018
Response from Hotel Jantar on 26 Sept 2018
Bardzo dziękujemy. Będzie nam miło gościć Pana ponownie