Utrecht University-Downtown Campus

A/C condition is not working. I asked to change the room, they did it, but A/C in the 2nd room also was broken.

Lovely hotel, full of character and charm with the most friendliest and helpful of staff. Excellent location in the centre of the city close to the major sights and attractions. Good amenities in room and very quiet. Enjoyed delicious breakfast and evening meal in Jansz restaurant and found the Garden relaxing and the Pulitzer Bar very atmospheric and a lovely way to end the day, both of which are used by locals too. Very kind touch with card and treats given on the occasion of my birthday by the hotel. Have stayed here several times before and cannot wait to return.

Clean and large rooms. Free laundry facilities. Less than 5mins from metro/tram stops for a 10-15minute ride into the city centre. Loved the vibe of the place too. Staff was very friendly and helpful. Amenities provided in room were top notch.