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Reviews of Rocky Inn

2.5 out of 5
Rocky Inn
935 Cranberry Lake Road, Valemount, BC

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 272 reviews" "
Rating 8 - Good. 96 out of 272 reviews" "
Rating 6 - Okay. 48 out of 272 reviews" "
Rating 4 - Poor. 22 out of 272 reviews" "
Rating 2 - Terrible. 16 out of 272 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Travelled with partner
Need water glasses in room
Stayed 1 night in May 2024

6/10 Okay

Wenche Ainer

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is old , but rooms have charm and are clean.
Stayed 1 night in May 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rustic nice place but needs better up keep and the room was dust and found a few hairs.
Stayed 1 night in May 2024

10/10 Excellent

Rainer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. I would stay again!
Stayed 1 night in Apr 2024

8/10 Good

Jarmanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,clean
Stayed 1 night in May 2024

10/10 Excellent

ramakrishnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved place. Was able to see Northern lights today. Great view of the mountains.
Stayed 1 night in May 2024

10/10 Excellent

Adnan

Travelled with partner
Liked: Property conditions & facilities
I liked the cleanliness and freshness of the room. The yard needs a little upgrade to reduce the dust, Otherwise a pleasant stay
Stayed 1 night in May 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was great
Stayed 1 night in May 2024

4/10 Poor

tarek b, Fort McMurray

Travelled with partner
Liked: Staff & service
They need to upgrade the mattress and add pillows.
Stayed 1 night in May 2024

10/10 Excellent

Terry

Liked: Staff & service, property conditions & facilities
Good value and clean
Stayed 1 night in May 2024

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The updated bathrooms have the best tubs for tall people! ☺️ Always clean, love the cozy cabin feel, love looking out into the woods from my room. Stop here whenever I'm travelling from AB to BC. Recommend!
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

vincent

Travelled with partner
Liked: Cleanliness, staff & service
Room we got looked nothing like photo. Our room was typical of an older roadside motel. Thankfully the washroom was somewhat updated. I believe photo show upper level which appear to be more cottage-like which we though we would get. Staff were friendly enough.
Stayed 1 night in Apr 2024

4/10 Poor

Stivin

Stayed 1 night in Mar 2024

2/10 Terrible

Cal

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mattress was old and not comfortable. Sheets were not soft, felt like paper. Nothing to drink with (no glasses, cups, paper cups, nothing). Shower head, very fancy, but not designed correctly, rain shower heads are for top down, not wall mounted, not enough water pressure. Coffee maker barely worked, didn't stay on to keep coffee warm. WILL NOT EVER STAY HERE AGAIN.
Stayed 1 night in Apr 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Comfy bed and a BEAUTIFUL tub. I reserved here specifically to have a nice bath and I wasn’t disappointed
Stayed 1 night in Apr 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Property is older. Washroom and kitchenette have had recent updates. General furnishings are older. Everything was spotlessly clean.
Stayed 1 night in Apr 2024

8/10 Good

Lana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable for the price. Friendly service at check in.warm comfy room, good size.
Stayed 1 night in Apr 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to check in and friendly staff
Stayed 1 night in Apr 2024

6/10 Okay

Signe

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m big on beds and the bed was okay. The bath however was wonderful!!!! Especially after 7 hours of driving. My doggo and I loved staying here. Perfect for the price, even though my sleep wasn’t the greatest (back problems).
Stayed 1 night in Mar 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Adolf wolfgang

Good for the price
Stayed 1 night in Mar 2024

6/10 Okay

Robert

Stayed 1 night in Mar 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
Beautiful view of the mountains and convenient location for a pit stop
Stayed 1 night in Feb 2024

6/10 Okay

Brandon

Stayed 3 nights in Feb 2024

8/10 Good

Muriel

Travelled with pets, Travelled with partner
Liked: Cleanliness
Property was clean, quiet, economical
Stayed 1 night in Jan 2024

8/10 Good

Madhav

Liked: Cleanliness, staff & service, property conditions & facilities
Property is right on the highway and food and gas station is just across the hotel. Rooms are in good shape but the only thing which i didnt like was that the mattress was too noisy to sleep on.
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service
Cozy and affordable.
Stayed 1 night in Dec 2023

2/10 Terrible

Kathy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Stayed 1 night in Dec 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for cheap
Stayed 1 night in Dec 2023

2/10 Terrible

Brenda

Disliked: Cleanliness
Stayed 1 night in Dec 2023

6/10 Okay

Magdalena

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Quiet, a view, easy access off highway. Older structure, but bathrooms updated beautifully with a 5' shower & glass door. It appears they are updating as time goes on. Missing glasses in poorly set-up kitchenette. However they did bring some after I inquired. Clean and warm. Could of used another pillow.
Stayed 1 night in Nov 2023

10/10 Excellent

Claudette

Stayed 1 night in Oct 2023

6/10 Okay

jordan

Stayed 1 night in Sep 2023

6/10 Okay

Darryll

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is old. Room is 1960 style. Not upgraded except bathroom. For the price there's better choices.
Stayed 1 night in Sep 2023

6/10 Okay

Louise

Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom was clean with a good shower. Bed was firm.
Stayed 1 night in Sep 2023

10/10 Excellent

Alka

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Over hanging roof was dripping although it wasn't even raining. Nice refurbished washroom Nice firm mattress.

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with clean bathroom
Stayed 1 night in Sep 2023

10/10 Excellent

Destiny

Stayed 1 night in Sep 2023

4/10 Poor

Brian

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Donald Bruce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Sonam

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I would like to start with the point that I was already very confused when I was booking this one but since I had no option left, I went ahead as per existing reviews. In the confirmation email it was clearly mentioned that I can check in before 11 pm and when I arrived at property at 9 pm, no one was there. There was no contact number left. I contacted Expedia and somehow the staff arrived and I got the keys 30 mins after. When I asked about it, staff was not at all welcoming or even apologetic that they had me waiting from last 30 mins at night. The only good thing about the room was renovated bathrooms, other than that, I would not even give 1 star. It’s on the highway so lot of noise. I am very disappointed that Expedia has this property listed as I always trusted Expedia for its due diligence while listing any property on the website.

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bathroom was very nice, and very modern. But the bed was super hard. As well we had trouble unlocking the door because the knob was actually broken.
Stayed 1 night in Sep 2023

6/10 Okay

Monty

Liked: Cleanliness, staff & service
The walls are not insulated for noise. we had neighbors and we could hear every word they said. Also the electricity for the microwave and coffee maker were not working. Plus the internet connection was very poor. Other than that it was clean and comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Darold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing is that their wifi did not work at all
Stayed 1 night in Sep 2023

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money in s expensive resort town.
Stayed 1 night in Sep 2023

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Watch out for Expedia site!! The dates came up wrong on the site it was supposed to be tomorrow but it switched it self to Sept 2nd 😵😵 Expedia won’t help very disappointed in Expedia 😡 The hotel changed it for us they were very helpful!!! The bed was firm but clean lots trains go by but that is anywhere in Valemount you will hear them!
Stayed 1 night in Sep 2023

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023