Double Room

Reviews of Casual Socarrat - Adults Only

3 out of 5
Casual Socarrat - Adults Only
Calle de la Paz 38, Valencia, Valencia

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 143 reviews" "
Rating 8 - Good. 54 out of 143 reviews" "
Rating 6 - Okay. 10 out of 143 reviews" "
Rating 4 - Poor. 2 out of 143 reviews" "
Rating 2 - Terrible. 0 out of 143 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

John, Castle Rock

Travelled with family
Liked: Cleanliness, staff & service
Only problem was no hot water early morning.
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to all the sites and Colon metro. Rooms are nicely decorated and spacious. Huge bed and walk in shower. Great water pressure and hot water. Lovely toiletries (Rituals). Excellent breakfast. Lovely and helpful staff.
Stayed 3 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Susan,Hosting you has been a pleasure that we hope to repeat again.

10/10 Excellent

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very conveniently located
Stayed 3 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Ivan, thank you for your comment, we work to improve every day

10/10 Excellent

Maria Carmela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, lovely staff, central location and walkable access to so much!
Stayed 2 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Carmela, we appreciate your comment, we will extend it to our team.

10/10 Excellent

Rachana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Decent buffet breakfast but the breakfast hall is a bit tiny, helpful and friendly staff, room was clean and bed comfy, could get hot water from ground floor breakfast hall when needed, no kettle or cups provided in the room but there was a small fridge, no slippers and no wardrobes for your clothings and belongings but a safe and hanging rack with hangers provided. And the best part was the location, 5 min walk to the Valencia Cathedral and the nearest metro only 5 min walk. All in all a good hotel and I would definitely stay here again.
Stayed 2 nights in Jan 2024
Response from Casual Reception on 24 Jan 2024
Thanks so much for sharing your feedback and taking time to write the review. We’re glad to hear that you had an overall great stay and that you particularly enjoyed our location. We also sincerely appreciate any fair and constructive feedback that will allow us to further improve the services we provide

10/10 Excellent

greg

Stayed 2 nights in Jan 2024

6/10 Okay

Delmar Larry

Liked: Cleanliness, property conditions & facilities, room comfort
SOME GOOD, SOME NOT-SO-GOOD
First, the good news: Antonio and Rosa were very helpful and informative. I got lots of tips about restaurants, how to get around, etc. Both of them were superb! The bad news: make sure to request a room away from the street if you want to get a good night's sleep. This neighborhood is very noisy. I am thankful that I was able to change my room to a much quieter one after the first night. Also, while I am speaking about noise: I don't know who designed the doors to the rooms, but you basically have to slam them in order to get them to close. So you hear constant slamming from people entering and exiting their rooms. And now for my last criticism: the breakfast room is very small, and they require you to select a specific 30-minute time slot in which to eat. I am not a morning person, and don't like to be rushed, especially when I am on vacation. This was a very disagreeable part of my stay at the hotel.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Casual Team on 17 Oct 2023
Thanks so much for your review. We hope to see you soon! Regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, room needs better climate control
This hotel is in a great location, an easy walk to the old town and many shops and restaurants. The biggest drawback was the room air conditioning. We had to ask to allow us to turn the thermostat down and, even when we did to 18 degrees Celsius, it wasn't anywhere close to that temperature. The room was hot, and Valencia has a warm climate much of the year so this should be addressed. The people and service were really nice.
Stayed 2 nights in Sep 2023
Response from Casual Reception on 4 Oct 2023
Thank you very much for your comment .... We are sorry to hear that your experience was not as good as you expected. We take note of your message for future improvements. We hope to see you again at Casual Hoteles

10/10 Excellent

Kenneth

Stayed 3 nights in Sep 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Casual Reception on 16 Sept 2023
Muchas gracias !!!

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again no problem
Brilliant location, everything in great condition. Ideal stay
Stayed 1 night in Jul 2023
Response from Casual Socarrat on 9 Aug 2023
Thank you so much Mike for your review, we are delighted that you liked our hotel.Hope to see you again here in Casual Socarrat.Best wishes from all the staff.

8/10 Good

Todor

Stayed 3 nights in May 2023
Response from Casual Team on 18 Jun 2023
Thanks so much for your review. See you soon!

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel closed to city center. Very friendly and comfortable
Stayed 2 nights in May 2023
Response from Casual Reception on 5 Jun 2023
Thank you so much Valerie for your feedback, we are glad to hear that you enjoyed your stay with us, it was a pleasure having you as a guest.We hope to see you soon in one of our hotels or here in Casual Socarrat.Best wishes from all the Team.

6/10 Okay

Gretel

Liked: Cleanliness, amenities
Average property, good location
Stayed 1 night in Apr 2023
Response from Casual Reception on 5 Jun 2023
Thank you so much, we appreciate your review, your opinion is very important for us to improve day by day.We hope to see you again soon at Casual Socarrat!Greetings from all the staff.

10/10 Excellent

Alexios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, convenient location
Stayed 4 nights in Apr 2023
Response from Casual Reception on 5 Jun 2023
Thank you so much Alexios for sharing it with us!We are delighted that you liked it.We hope to see you again soon at Casual Socarrat!Greetings from the whole team.

10/10 Excellent

L P

Stayed 1 night in Jan 2023
Response from Casual Socarrat on 10 Jan 2023
Thank you very much for your evaluation. We are happy that our effort sees reward in your satisfaction. We hope to see you again in one of our Casual Hotels around Europe: Valencia, Madrid, Sevilla, Málaga, San Sebastián, Lisboa, Oporto, Bilbao, Cadiz or Florence.

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property very comfortable & clean. Great bed & pillows. Staff friendly & helpful
Stayed 1 night in Oct 2022
Response from Anna on 11 Oct 2022
Thank you so much for your comment, Lesley! We are glad that everything was perfect. We hope to see you again in Casual ;)

8/10 Good

Sai Cheong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not able to check-in until 4 pm, as the room was not ready. Lobby staff were very friendly to provide recommendations of the attractions nearby. Breakfast time might be limited to 30 mins only due to the tiny breakfast area.
Stayed 3 nights in Oct 2022
Response from Anna on 11 Oct 2022
Thanks for your comment, Sai Cheong! We are sorry for the delay in Check in, thank you for your understanding. We hope to see you again in Casual ;)

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. Nice breakfast. Fantastic location.
Stayed 2 nights in Sep 2022
Response from Casual Socarrat on 26 Sept 2022
Thank you very much for your evaluation. We are happy that our effort sees reward in your satisfaction. We hope to see you again in Casual Hoteles in Valencia, Madrid, Sevilla, Málaga, San Sebastián, Lisboa, Oporto, Bilbao and Cadiz.

6/10 Okay

Ifraim

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2022

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveremos a Valencia y a Casual Socorat
Súper céntrico, muy cómoda, servicio muy amable. Volveremos sin duda.
Stayed 1 night in Jul 2022
Response from Casual Socarrat on 24 Jul 2022
Muchísimas gracias por tu comentario y tu valoración, nos ayudáis a mejorar cada día. Te esperamos en tu vuelta a Valencia para que puedas visitarnos de nuevo o conocer otro de nuestros hoteles Casual. Saludos de todo el equipo de Casual Socarrat!

10/10 Excellent

Alena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicest staff and perfect location, lovely and clean rooms.
Stayed 3 nights in Jul 2022
Response from Casual Socarrat on 20 Jul 2022
Thank you so much for your feedback, we are glad to hear that you enjoyed your stay with us, it was a pleasure having you as a guest. We hope to see you soon in one of our hotels or here in Casual Socarrat. Best wishes from the all the Team.

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Great trip. Comfortable well spec’d rooms and excellent 24 hour reception service. Great location.
Stayed 4 nights in Jul 2022
Response from Casual Socarrat on 17 Jul 2022
Thank you so much Lewis for your feedback, we are glad to hear that you enjoyed your stay with us. Best wishes from the all the Team.

4/10 Poor

David

Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Jun 2022

10/10 Excellent

Gloria wenwen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for few days
Stayed 2 nights in Jun 2022
Response from Casual Socarrat on 14 Jun 2022
Thank you very much Gloria, we really appreciate your review, your opinion is very important for us to improve day by day. We hope to see you again soon at Casual Socarrat! Greetings from all the staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022
Response from Santiago on 19 Jun 2022
Thank you very much for your review and your assessment, we love having customers like you. Thank you and you know that in casual hotels you have your home. See you next time!

10/10 Excellent

Yasen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the city center
Friendly and helpful staff. The hotel is sweet in a great location. Everything is in a walking distance. Small drawback is that it is noisy on the street-looking rooms.
Stayed 6 nights in May 2022
Response from Casual Socarrat on 14 Jun 2022
Thank you very much, we really appreciate your review, your opinion is very important for us to improve day by day. We hope to see you again soon at Casual Socarrat! Greetings from all the staff.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Friendly hotel in good location but road noise an issue for front facing rooms. Rooms clean and fresh with modern design.
Stayed 4 nights in May 2022
Response from Anna on 15 May 2022
Thanks for your comment! We will try to improve the aspects you mention. We hope to see you soon in Casual ;)

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2022

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to the historic center and plenty of food choices
Stayed 4 nights in Mar 2022
Response from Santiago on 25 Apr 2022
Thank you very much for your review and your assessment, we love having customers like you. Thank you and you know that in casual hotels you have your home. See you next time!!

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh, modern hotel with a funky vibe. Friendly staff and perfect location for events such as Las Fallas.
Stayed 1 night in Mar 2022
Response from Anna on 22 Mar 2022
Thank you so much for your comment, Gordon! It's a pleasure be with you these special days for us. See you soon in Casual ;)

8/10 Good

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night out Valencia
Location excellent. Clean and staff very friendly 👍
Stayed 1 night in Oct 2021

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property, great location at a fantastic
I’ll definitely stay here on my next trip back to Valencia. A super nice hotel, close to old town, tons of restaurants, taverns, etc.. all at an amazingly reasonable price!! Highly recommend!
Stayed 6 nights in Sep 2021

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Great place/location. Some issues with air conditioning not working properly but fixed at the end.
Stayed 2 nights in Jul 2021

8/10 Good

Callum

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Lydia on 31 Jul 2020
Thanks for your comment, it helps us to improve

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern room. had great balcony view. close to atrractions and dining
Stayed 2 nights in Dec 2019
Response from Casual Socarrat on 22 Feb 2020
Thanks a lot for your feedback, we are glad that you had a great stay with us, hope tosee you soon :) wish you all the best :)

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a convenient location and the staff were very friendly and helpful. The room was clean with a comfy bed. I highly recommend it!
Stayed 3 nights in Dec 2019
Response from reception on 31 Dec 2019
Thank you so much for your comment, we are happy you had a great experience here at Socarrat, hope to see you soon , all the best :)

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Socarrat Team on 4 Dec 2019
Thank you very much for your assessment. We wait for you in your next visit to Valencia. Regards.

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay but overpriced
Great location near to shops, old town and Turia park. Friendly staff on 24hr reception. Room was ok size. Aircon wasnt very good but didnt use it much anyway. Nice size bathroom with walk in shower, all very clean and nice. Free toiletries and nice towels. Bed comfy and nice linens. Good lighting and tv. Desk, safe and minibar in room. Good buffet breakfast with plenty of choice, coffee a bit bitter. All in all a good place to stay just overpriced for what is in effect just rooms and a lobby.
Stayed 3 nights in Nov 2019
Response from MARINA on 3 Dec 2019
THANKS FOR YOUR OPINION, ALL THIS INFORMATION MAKES US IMPROVE. WE HOPE TO SEE YOU SOON IN ANY OF OUR CASUAL HOTELS. BEST REGARDS

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and feels l took the best.in future I can always refer to my friends .
Stayed 1 night in Sep 2019
Response from Marina on 25 Sept 2019
thanks!!! ;) You are always wellcome here!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location.spacious rooms and excellent bathroom and complimentary products.friendly staff.
Stayed 3 nights in Sep 2019
Response from Front Desk on 22 Sept 2019
Thank you very much for your comment, we love having clients like you. We wait for you on your return to Valencia, Greetings

4/10 Poor

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Recepción on 15 Sept 2019
Hola Helen, Esperamos que tu próxima estancia con nosotros sea mejor. No sabemos qué es lo que no te ha gustado del hotel, pero siempre intentamos que disfrutéis de la estancia en la ciudad y en el hotel. Hasta pronto.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2019
Response from marina on 5 Sept 2019
gracias! estaremos encantados de que nos volváis a visitar ;)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property great location nice breakfast The best was the staff and the attention
Stayed 1 night in Aug 2019
Response from Socarrat on 31 Aug 2019
We really appreciate your comment. Your opinion is very important for us to keep working hard and let all our guests comfortable with us. We hope to see you again soon :) Thank you very much

10/10 Excellent

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base
Excellent base for exploring the city of Valencia. Only a stroll from the main attractions of the historic centre
Stayed 3 nights in Aug 2019
Response from Rocío. Reception. on 13 Aug 2019
Thank you very much for your comment and your assessment. We wish that your stay in the city has been as pleasant as in our hotel. We wait for you on your next visit to Valencia. Greetings.

8/10 Good

paulus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
goed als vertrekpunt voor stedentrip
Stayed 5 nights in Apr 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpfull staff
Stayed 5 nights in Apr 2024
Response from Casual Team on 15 Apr 2024
Hello Peter, thank you for your review. We hope to see you at our Hotel.

6/10 Okay

Emanuela

Travelled with group
Liked: Staff & service
hotel molto centrale e comodo. non esiste una zona comune e la sala ristorante molto piccola
Stayed 3 nights in Apr 2024
Response from Casual Team on 9 Apr 2024
Grazie mille per il suo commento, ne terremo conto per migliorare.

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast could have been better prepared. Although we had to have breakfast in a time period, tables were not prepared and not all products (yogurt) were available at the start of our time period. But in the next time period yogurt was full available.
Stayed 4 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Mr. Werner, we take note of your suggestions to continue improving.