Front of property

Reviews of Hotel Posada San Juan

3.5 out of 5
Hotel Posada San Juan
Calle 40 x 49, Barrio de San Juan, Valladolid, YUC

Reviews

10

Exceptional

Rating 10 - Excellent. 241 out of 261 reviews" "
Rating 8 - Good. 16 out of 261 reviews" "
Rating 6 - Okay. 3 out of 261 reviews" "
Rating 4 - Poor. 1 out of 261 reviews" "
Rating 2 - Terrible. 0 out of 261 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There’s a beautiful garden and pool, the rooms are large and well air conditioned but with character. Hit breakfast options are yummy. Friendly fun spot for the kids.
Stayed 3 nights in Apr 2024
Response from Rubén on 20 Apr 2024
Many thanks for your kind words, it is a delight to read that our guests enjoyed our installations as well as the delicious breakfast we offer every morning.Many thanks once again and we would be more than happy to see you back in the future!

10/10 Excellent

Ramez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the new hotel wing which was great. Staff is excellent and room was nice and updated.
Stayed 1 night in Mar 2024
Response from Rubén. on 18 Mar 2024
Good evening and many thanks for your kind words, we are pleased to read that you had such an awesome stay with us in our beautiful installations.We wish you all the best and hope to see you back in Valladolid soon!

10/10 Excellent

Maria de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed every aspect of it! Will come back for sure!
Stayed 2 nights in Mar 2024
Response from Rubén on 15 Mar 2024
Hello and thanks for sharing your thoughts!We are glad to read that you enjoyed our hotel during all your stay, we would be honored to welcome you back in the future!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. Favorite hotel of our trip. The staff was extremely friendly and helpful, the courtyard and grounds were beautiful and a wonderful place to read or have a drink and relax. Very convenient location. Nice breakfast included. Highly recommended!
Stayed 2 nights in Mar 2024
Response from Rubén. on 11 Mar 2024
It was a pleasure to be your hosts and to show you the warmt and relaxing atmosphere of Yucatan and its people, as well as the delicious traditional breakfast that we serve.Many thanks for sharing your experience and we would be deligthed to see you back!

10/10 Excellent

Jose

Travelled with partner
Muy muy bonito. Te hacen sentir realmente en tu casa
Stayed 2 nights in Feb 2024
Response from Ruben. on 2 Mar 2024
Agradecemos encarecidamente su tiempo para compartirnos sus comentarios sobre su estacia asi como su visita a esta hermosa ciudad.Nos alegra inmensamente leer que se ha sentido como en casa y que ha disfrutado de su estancia, esperamos verle de nuevo para recibirle con los brazos abiertos!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Rubén on 27 Feb 2024
Many thanks for your stay and for your rating of this wonderful property, we are very glad to know that you enjoyed your stay and this magical city.We wish you all the best and we hope to see you back!

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Slice of Paradise
Traveled across Yucatan going birding and Mayan site seeing and this was by far our best hotel. The property is beautiful and service is top notch, among the best we've ever experienced. Rooms are large and comfortable. Breakfast also great.
Stayed 2 nights in Feb 2024
Response from Rubén. on 21 Feb 2024
We are absolutely delighted that you had such an awesome stay in this beautiful property thanks to our wonderful installations and the warm service from our collaborators.It would be an honor to receive you once again in this little oasis in Valladolid, so we will await for your return!

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Fabulous
We thoroughly enjoyed our stay here, the staff were so friendly and helpful, the hotel is very good value and we would highly recommend it.
Stayed 3 nights in Jan 2024
Response from Rubén on 27 Jan 2024
We are delighted that you enjoyed your time in this wonderful hotel and that you were able to enjoy all the beauty of this town and the warmth of its people. We thank you for your time to write this kind review and we hope that you are able to come back so we can welcome you with open arms once again.

10/10 Excellent

Douglas, Fort Lauderdale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice small hotel. Pretty grounds and common areas and large room with a delux bathroom made this a very pleasant stay.
Stayed 2 nights in Dec 2023
Response from Rubén on 27 Jan 2024
It is a pleasure to read such kind words about our hotel, we are very happy that the quality of our hotel provided you with a great stay.We would be delighted to be your hosts once again in the future!

10/10 Excellent

philippe

Stayed 2 nights in Dec 2023
Response from Rubén on 27 Jan 2024
Thanks for your kind review, it is our pleasure that you had a wonderful stay with us, we would be glad to welcome you back in the near future!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a unique sort of atmosphere. Hard to describe, it was like a large hacienda. Very homey. Outside our room was a large tea station they kept very well stocked and a breathtaking shared balcony area. Staff were extremely helpful and attentive. It was very comfortable and had the most amazing bathroom I’ve ever seen in a hotel. Highly recommended!
Response from Rubén. on 26 Dec 2023
Thanks a lot for your kind words, the atmosphere of our hotel as you state is something special which we keep for our guests so they can feel at home and relax in peace.From the amenities that we offer to the services that our collaborators provide to our guests, we are glad you enjoyed them.We wish you all the best and a merry christmas and happy new year!

10/10 Excellent

andrew, palo alto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel, the manager and his staff were amazing! We had delicious meals served. Highly recommend the house special egg scramble. We took a tour of Ek Balam with Senor Juan who was highly informative. After the tour we spent the afternoon at the hotel’s private cenote (a bit aways from the hotel) and it was simply breathtaking. Our guide Santiago took great care of our family and super nice! Virginia came along as well to the cenote and made us a special meal there. Don’t miss this and just book this tour.
Stayed 3 nights in Nov 2023
Response from Rubén. on 26 Nov 2023
Good evening!It was our pleasure to be your hosts during your stay in this beautiful town, we are so glad that you enjoyed the amazing experience that is our tour to Ek Balam and our stunning private cenote along the care provided by our collaborators.We would be delighted to have you back to explore this marvelous region once again, so we hope to see you again in the future.Kind regards and have an excellent week!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Rubén on 14 Nov 2023
Many thanks for your review sir, we are very pleased that you enjoyed every bit of your stay in this beautiful property.We hope you give us the opportunity to be your hosts once more in the future!Kind regards and have an excellent day.

10/10 Excellent

ariel, montgomery village

Liked: Cleanliness, staff & service, property conditions & facilities
Very charm, an old, colonial mansion with very modern rooms and great staff. Lush garden and swimming pool. Just 5 short blocks away from main plaza and cathedral.
Stayed 1 night in Oct 2023
Response from Rubén. on 8 Oct 2023
Thanks a lot for your kind words sir, it was our pleasure to have you in our hotel and in this wonderful town. We are so glad that enjoyed all the nature surrounding the hotel as well as our installations and the services we offer.We invite you to come back and enjoy another beautiful stay in this wonderful property!

10/10 Excellent

Robert, Carlsbad

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Large and comfortable rooms. Beautiful.
Stayed 2 nights in Jul 2023
Response from Rubén on 19 Jul 2023
It was a pleasure to be your hosts in this colorful and vibrant town.We are delighted for your comments and we hope to see you back again!

10/10 Excellent

Olaf

Stayed 1 night in Jul 2023
Response from Rubén on 19 Jul 2023
Many thanks for your review, we appreciate your stay and we would be glad to have you in this beautiful hotel again.

10/10 Excellent

Leopoldo R.

Stayed 3 nights in Jul 2023
Response from Rubén on 5 Aug 2023
Muchas gracias por su opinion acerca de nuestro hermoso hotel. Esperamos que haya disfrutado ampliamente de su estadia y esperamos verle de nuevo pronto!

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay at the Hotel Posada San Juan. It is in a beautiful old building that has been lovingly kept in excellent condition. The rooms were large and comfortable and the public spaces were very pleasant. Breakfast was also great and the staff were truly excellent. My only regret is not having a longer stay; I will make it a point to return to this hotel in the future.
Stayed 2 nights in Jun 2023
Response from Rubén on 25 Jun 2023
Good evening, we are most glad that you enjoyed our installations and loved your stay in the beautiful city of Valladolid. Thanks for your time and your stay, we hope that when we see you next time, you will stay longer.Best regards and we wish you the best!

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
The property was amazing. I would stay again next time I'm in Vallodolid.
Stayed 1 night in May 2023
Response from Rubén on 22 May 2023
Good evening, we are delighted to hear that, we will gladly have you back with us so you can enjoy all the beauty of this hotel, the town and the thousands of things in the area. Kind regards and see you in teh future!

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel with kind and helpful staff. It felt like we were staying at someone’s beautiful estate, rather than a stuffy hotel. The hotel is filled with locally-made art and is beautifully furnished. Breakfast is made to order and great quality. The pool is small but great for a dip to cool off and the grounds are covered in amazing flowers.
Stayed 4 nights in Apr 2023
Response from Rubén on 21 Apr 2023
It was our pleasure to have you stay with us, we are glad that you enyojed your stay with us and that you enjoyed our home made breakfast every day of your stay. It's also great to read that you appreciate all the art made by local artisans and all the details we put with so much care. Thanks for staying with us and we hope to see you again in the near future!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful boutique hotel with beautiful details, incredible staff and gorgeous rooms. LOVE this hotel.
Stayed 1 night in Apr 2023
Response from Rubén on 9 Apr 2023
Many thanks for staying with us and for taking your time to write such kind words about our hotel. It would be a pleasure to see you again here so you may be able to discover more of our culture and our traditions!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was amazing. It is so beautiful. There are so many details that added to it like a refrigerator full of beer, soda and other drinks near the pool, a 24 hour coffee stand with little French press to make your own coffee, water from a water cooler. The beds were comfortable. Open air showers on the second floor. The place was decorated so nicely. Hammocks in the rooms and veranda. Beautiful plants all around. It wasn’t too far to walk anywhere in Valladolid. Stay here!
Stayed 2 nights in Mar 2023
Response from Gabriel Poot on 28 Mar 2023
Thank you for your great reviews, was a big pleasure having you as our guest, we really hope to see you again at Posada San Juan Valladolid.

10/10 Excellent

Landon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean hotel with friendly and helpful staff. Breakfast and coffee every morning was consistently available every morning.
Stayed 2 nights in Mar 2023
Response from Rubén on 25 Mar 2023
Hi, we are glad that you enjoyed your stay in our hotel and the services and ammenities that we provide. It will be a pleasure to see you return to enjoy our culture and of course the service of our hotel.Kind regards.

10/10 Excellent

Satya

Stayed 3 nights in Mar 2023
Response from Gabriel Poot on 23 Mar 2023
Thank you for having visited us, we hope to see you again.

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were spacious and very clean. Staff members were friendly and helpful, guiding us to some very nice and uncrowded sites, including a wonderful cenote out of town. The pool and courtyard area is lovely. Breakfast was delicious. We regretted leaving.
Response from Rubén on 21 Mar 2023
Hello and many thanks for taking your time to grant us such kind words, it is our pleasure to have you in our beautiful hotel and that you were able to enjoy our facilities and the services that we provide to our guests with so much care. We hope to see you soon on the future and safe travels!

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hammock in the room! Very spacious, and very cool--open garden in the bathroom. Good breakfast and very helpful front desk.
Stayed 4 nights in Jan 2023
Response from Rubén. on 3 Feb 2023
Hello Elizabeth, we are very happy to hear that the hammock in the room was good for you as well as our common areas and our beautiful bathrooms, we hope to see you once again for us to give you the same hospitality and relaxing experience.

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved this hotel and would definitely stay here again. I loved all of the folk art and this little touches in every corner that made it feel special. The staff is very friendly and professional. Beds were comfortable.
Stayed 2 nights in Jan 2023
Response from Rubén on 10 Jan 2023
Hello Kristin, it is good to read that all the attention to detail is being appreciated by our guests, be sure to stop by some other time to enjoy once again our beautiful hotel and our city!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel a few blocks from main plaza
Posada San Juan is situated in 2 separate buildings located across a quiet plaza from each other. The grounds at each building are very well mainatined and provide a quiet respite from the hustle and bustle just a few blcoks away. Our superior room was spacious with a king-size bed and a very large bathroom with nice amenities. Breakfast is included and is very good (and can be made to order upon request). The hotel is about 5 blocks from the main plaza in Valladolid. In retrospect, we would have liked to have been a little closer to the action, but the location is ideal for those looking for a bit more peace and quiet while staying in Valladolid. We had a very nice 1-night stay.
Stayed 1 night in Dec 2022
Response from Rubén. on 5 Jan 2023
Hello! We hope you enjoyed your stay in our little quiet town, and that you enjoyed the spaces and activities our city offers as well as our hotel. We hope to see you again in one of our Superior rooms!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Rubén. on 1 Jan 2023
Thanks for your kind review, we are glad you enjoyed your stay with us! Best regards.

10/10 Excellent

Cong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The greatest hotel I've ever stayed. Friendly owner and staff, clean and beautiful room and patio. Can't wait to come back
Stayed 3 nights in Dec 2022
Response from Rubén on 14 Dec 2022
We deeply thank you for your comments and we are glad that you enjoyed your stay with us during your visit to our beautiful town. We hope to see you again soon!

10/10 Excellent

Silvia, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights & loved it. The staff is great! The first night the hotel lost power & they offered to move us to their other location just a right down the street. The loss of power was not their fault at all. They were super accommodating. The location was also very convenient. We would stay here again for sure!
Stayed 2 nights in Oct 2022
Response from Rubén. on 1 Nov 2022
Thank you very much for your comments Ms. Silvia, we are very glad you have enjoyed staying with us. We are staying in contact with the municipal goverment so we never lose power again. We hope to see you soon!

10/10 Excellent

Priscila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was spectacular! The staff was very warm and welcoming. The rooms are very clean the hotel itself is so beautiful. Definitely recommend!
Stayed 1 night in Oct 2022
Response from Rubén on 22 Oct 2022
Thank you very much for your review and your stay!We are very glad that you have enjoyed your stay at the hotel, we hope that you ay come back one day!Best regards!

10/10 Excellent

Gurhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Both locations nicely decorated well thought out rooms. Beautiful pools.
Stayed 1 night in Jul 2022
Response from Gabriel Poot on 15 Jul 2022
Hello, thank you very much to your comments, we really appreciate it, We are very happy to know you enjoy all your stay with us. We waiting for your return soon.

10/10 Excellent

Mathieu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inner courtyard with great dipping pool. Spacious rooms. Great staff
Stayed 3 nights in Jun 2022
Response from Gabriel on 30 Jun 2022
Hello Mr Mathieu, thank you very much to your comments, we really appreciate it. We hoep you having an amazing day and we waiting to your return soon.

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gabriel Poot will take care of anything you might need for your stay. This is the second time this year we have stayed at the hotel and it was a special place to stay in a Magical town in Mexico.
Stayed 2 nights in Jun 2022
Response from Gabriel Poot on 27 Jun 2022
Mr. McDaniel, we highly appreciate your great reviews, our goal is to make all our guest a pleasant stay at Posada San Juan, we very are very proud to hear your great comments, be sure that we will be sharing with all our staff. Thank you again and of course we will be waiting with open doors for your next trip to Valladolid.

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel actually has 2 buildings. We checked in at the original colonial house and they told us to cross the street to where our room was in a mock colonial building, which was nicely done but not what we were expecting. The hotel is 4 blocks away from the very pleasant plaza where there are a couple of really nice restaurants and other, more conveniently located hotels.
Stayed 1 night in May 2022
Response from Gabriel on 9 May 2022
Hello Mr. Paul, Thank you very much for the comment, we really appreciate it. We hope you having a amazing day and we hope you can return soon to enjoy all the city and the hotel can offer. We work to improve in all our service to give you the bes experience.

10/10 Excellent

Jeffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional stay and staff. Highly recommend.
Stayed 2 nights in Apr 2022
Response from Gabriel on 27 Apr 2022
Hello Jefrey, thank you very much for the comment, we really appreciate it. We hope you have a good day and return soon to enjoy all the city and the can offer. Besides, the cenotes are waiting for you

8/10 Good

Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

4/10 Poor

Ricardo

Stayed 2 nights in Apr 2022
Response from Gabriel on 1 May 2022
Thank you very much

10/10 Excellent

Georg Soeren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel in Valladolid
We stayed at the Posada San Juan for two nights, using Valladolid for two days of exploring cenotes and Mayan ruins (Chichen Itza and Ek Balam). The location is great (just a short walk to the main plaza), the hotel itself a beautiful place with fantastic service.
Stayed 2 nights in Apr 2022
Response from Gabriel on 10 Apr 2022
Hello Georg, We are very happy with the comment, we really appreciate it. We hope you have a amazing day and return soon to enjoy all the city and the hotel can offer.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Estupendo
Fabulous small boutique hotel. Spacious and comfortable rooms in a beautiful setting. Excellent food. Safe parking.
Garden
Stayed 1 night in Mar 2022
Response from Gabriel on 19 Mar 2022
Thank you very much for the comment. We really appreciate it. We hope you come back soon and enjoy all the Valladolid and the cenotes too.

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Lived staying at the Posada.
Stayed 1 night in Mar 2022
Response from Gabriel on 22 Mar 2022
Than you very much for the comment. We really appreciate it. We hope you have a wonderful day and come back soon again.

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Gabriel on 20 Feb 2022
Thank You

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gorgeous and is just a couple of blocks away from the central square. The buildings are quite beautiful and are very clean. The rooms are quite large and are well appointed. Wi-Fi was good when we needed it but we really didn't use it much. The parking was great for our rental car and was less than 30 feet from our room. The staff was excellent and I would like to call out three members of the staff for the expertise and care for the two nights and three days of our stay in Valladolid. Gabrial manned the front desk and spoke with us every time we saw him. He told us the must-visit sites and shopping and mapped it out for us so walking was super easy. He is a great man. Next up was one of my favorite people we met between staying in both Playa del Carmen and Valladolid. His name is Basllio and he is an extraordinary waiter. Always ready for a great conversation and very knowledgeable about dinner choices and also made sure we had a great bottle of wine in our room. Lastly I;d like to mention Ruben our bartender, also a great person to converse with and was very good at making great drinks. These three made our vacation in Valladolid quite special.
Stayed 1 night in Feb 2022
Response from Gabriel on 18 Feb 2022
Thank you for your time and for sharing your great reviews, we are very pleased to know that you enjoyed our facilities and services, please feel free to contact us should the ocasion arise.

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go back for sure and have told people at home to go
Stayed 1 night in Feb 2022
Response from Gabriel on 18 Feb 2022
Thank you, was a pleasure being your host.

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice spacious place well thought out. We stayed in the other building by the square which I think I was a tad nicer than the main hotel not much in it, just my personal opinion. Rooms were huge nice areas to chill and read so all I’m all would highly recommend.
Stayed 2 nights in Jan 2022
Response from Gabriel on 18 Feb 2022
Thank you for sharing your great reviews, it was a pleasure for us being your host.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great small hotel away from the town center, VERY CLEAN and FRIENDLY SAFF.
Stayed 2 nights in Dec 2021
Response from Gabriel on 14 Jan 2022
We really apreciate your feedback.

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel. Staff exceptional, very helpful and friendly. Quiet oasis from busy town centre. Gabriel the manager was fantastic! The perfect host. Loved this hotel! I will spread this to all my friends and family who travel to Valladolid!
Stayed 4 nights in Dec 2021
Response from Gabriel on 14 Jan 2022
Thank you for sharing your great reviews.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Valladolid
We loved everything about our stay in Valladolid, and Posada San Juan was a big part of that. Beautiful properties (we stayed in building #2) shady, cool, lovely courtyard, friendly and helpful staff. We will certainly stay with you again when we can come back to your beautiful region.
Stayed 2 nights in Dec 2021
Response from Gabriel on 14 Jan 2022
Thank you for staying with us and for sharing your great reviews.

10/10 Excellent

Yiwei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in local
Stayed 1 night in Dec 2021
Response from Gabriel on 14 Jan 2022
We really apreciate your great reviews