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The Sutton Place Hotel Vancouver

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Elegant escape in city centre Vancouver

Elegant character defines this beautifully designed hotel, perfectly situated amidst the vibrant energy of city centre Vancouver. Delight in the on-site restaurant, pool, and spa, ensuring a luxurious and convenient stay.

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
The current price is €301
includes taxes & fees
7 Jun - 8 Jun

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About this property

The Sutton Place Hotel Vancouver

  • Luxury hotel near Robson Street
  • Located close to Vancouver Waterfront and Canada Place Cruise Ship Terminal, The Sutton Place Hotel Vancouver provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a body wrap, a Swedish massage or a body scrub at the on-site spa. The on-site restaurant, Boulevard Kitchen, offers brunch, lunch, dinner and happy hour. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool, along with sunloungers
    • Limo/town car service, full breakfast (surcharge) and valet parking (surcharge)
    • An electric car charging station, a 24-hour front desk and 1 meeting room
    • A reception hall, smoke-free property and a front desk safe
    • Guest reviews give top marks for the dining options, central location and helpful staff
  • Room features
  • All 397 rooms offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • Other amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • 42-inch HDTVs with cable channels
    • Wardrobes/cupboards, on-request microwaves and free infant beds

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 19

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Renovations and closures

The property will be renovating from 18 March 2026 to 5 June 2026 (completion date subject to change). The following areas are affected:
  • Sauna
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 40 per accommodation, per night (maximum CAD 175 per stay)

Service animals are welcome, and are exempt from fees

2 total (up to 23 kg per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self-parking fee: CAD 60 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does The Sutton Place Hotel Vancouver have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 10:00 PM.

How much does it cost to stay at The Sutton Place Hotel Vancouver?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at The Sutton Place Hotel Vancouver on 7 Jun 2026 start from €301, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sutton Place Hotel Vancouver pet-friendly?

Yes, The Sutton Place Hotel Vancouver allows pets (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 40 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Sutton Place Hotel Vancouver?

Self-parking is available for CAD 60 per night. Valet parking is available for CAD 70 per day.

What time is check-in at The Sutton Place Hotel Vancouver?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Sutton Place Hotel Vancouver?

Checkout is at noon. Late checkout is available for a fee.

Where is The Sutton Place Hotel Vancouver located?

Located in Downtown Vancouver, this luxury hotel is within a 10-minute walk of Robson Street and Granville Street. Vancouver Waterfront and Canada Place Cruise Ship Terminal are also within 15 minutes. Burrard Station is 5 minutes by foot and Vancouver City Center Station is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2502 out of 3307 reviews
Rating 8 - Good. 529 out of 3307 reviews
Rating 6 - Okay. 155 out of 3307 reviews
Rating 4 - Poor. 69 out of 3307 reviews
Rating 2 - Terrible. 52 out of 3307 reviews

Reviews

Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms, delicious breakfast.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Melony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Great restaurants nearby.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent staff and you can't beat the location and facilities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and restaurant. The location is perfect for exploring all of West End Vancouver.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great location and beautifully done interior.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dr. Carrie

Clean, friendly, great location!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lehe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy, comfortable and convenient hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff and location. Will stop there whenever in Vancouver
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Charisse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in the king suite with my family, we loved it! The hotel staff were professional, courteous, and very accommodating! Highly recommend, amazing location and great views of the city.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sutton was beautiful. Staff were very friendly and accommodating. We also went swimming and the amenities were great. Room was gorgeous and we got upgraded which was so lovely. Highly recommend.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Shelley

Front Desk Staff and on site staff very friendly!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

denis

Liked: Cleanliness, staff & service, amenities
Very clean and classy hotel! Staff is very friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent.. The room was very comfortable and clean, the hotel has a great ambiance and fantastic bar restaurant. Would definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff and great location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

HEATHER

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice amenities and the location was great.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great location...great staff...great room!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Staff are so friendly and helpful, and the rooms are clean and fresh. Always stay here
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed, great staff!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Brian

Liked: Cleanliness
An easy spot to park yourself for a few days in Vancouver. Centrally located, clean and safe.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The Sutton is always a consistent, clean stay. And in the best location for downtown events.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Arthur

Liked: Cleanliness
Breakfast was good and fresh.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay in downtown Vancouver. Friendly/helpful staff located in a good location.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sherry Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great cleanliness
Stayed 4 nights in Feb 2026