Vemco Park

Unfortunately, the true quality of this hotel and location are poorly displayed. The shopping center in the basement is vacant and boarded up. The parking garage is more expensive than listed and is seperatly operated so you cannot sort out the increase or problems easily. For traveling solo females the parking garage, vacant shopping center and stairwells are a bit unnerving. The elevator to the hotel and parking garage are slower than slow. The hotel and it's historic features are cool but this is by no means a luxury hotel experience. There are plaster and water issues, stains, dirty carpets, bad smells, slow plumbing and turn on the hot water 30 minutes before you intend to shower. The staff was pleasant and as helpful as they could be given the circumstances, I'm sure they recieve alot of complaints, issues and disappointment.

Very disappointing experience. When I arrived, the staff seemed confused and had difficulty communicating with each other about my reservation. Already paid in advance did not issue refund either, Even though I had a confirmed reservation, they did not honor it or provide a reasonable solution. I was left without a room and had to find and pay for another hotel somewhere else. The entire situation was stressful, inconvenient, and handled very poorly. I would not recommend staying here unless their reservation process and staff communication improve.