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Emporio Veracruz Hotel

3.5 star property
Family-friendly hotel with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Emporio Veracruz Hotel

Front of property – evening/night
View from room
Exterior
Terrace/patio
Interior
The Emporio Veracruz Hotel stands as a vibrant getaway in Malecon. Guests shop on-site and dine at three distinctive restaurants. The rooftop provides a perfect vantage point to take in the scenery, while the spa offers rejuvenating massages and body treatments.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Parking available
  • Hot tub
The current price is €90
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Room Standard with Ocean View

  • 62 sq m
  • Ocean view
  • Sleeps 6

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 19 sq m
  • Sleeps 4

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • 25 sq m
  • Sleeps 2

View all photos for Room Superior with Sea View

Premium bedding, minibar, in-room safe, desk

Room Superior with Sea View

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sea view
  • Sleeps 2

View all photos for Room Executive

Premium bedding, minibar, in-room safe, desk

Room Executive

  • 28 sq m
  • Sleeps 4

View all photos for Super Saver

Super Saver

Super Saver

8.8 out of 10
Excellent
(17 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Executive with Street View

Premium bedding, minibar, in-room safe, desk

Suite Executive with Street View

  • 28 sq m
  • Sleeps 2

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(25 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

Privilege Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Standard

Premium bedding, minibar, in-room safe, desk

Double Room Standard

  • 30 sq m
  • Sleeps 4

View all photos for Double Room Standard with Ocean View

Premium bedding, minibar, in-room safe, desk

Double Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Ocean view
  • Sleeps 4

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(66 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View

9.2 out of 10
Wonderful
(43 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 27 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Privilege Double

Privilege Double

Privilege Double

7.2 out of 10
Good
(15 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Executive Lounge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700

What's nearby

  • Malecón de Veracruz - 2 min walk - 0.2 km
  • Veracruz Harbour - 5 min walk - 0.5 km
  • Zócalo - 5 min walk - 0.5 km
  • Veracruz Cathedral - 7 min walk - 0.6 km
  • Veracruz Aquarium - 8 min drive - 2.3 km

Getting around

  • Veracruz Central Station - 11 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 30 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬2 min walk
  • ‪Mariscos Tano - ‬4 min walk
  • ‪Restaurant "El condimento" del Hotel Emporio - ‬1 min walk
  • ‪Jochos De La Naval - ‬5 min walk
  • ‪La Cevichería - ‬2 min walk

About this property

Emporio Veracruz Hotel

Family-friendly hotel near Veracruz Harbour
A swim-up bar, a poolside bar and a rooftop terrace are just a few of the amenities provided at Emporio Veracruz Hotel. Treat yourself to a sports massage, a body scrub or aromatherapy at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with shopping on-site and a playground.
You'll also find perks such as:
  • 2 outdoor pools and an indoor pool, along with a swim-up bar
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • Multilingual staff, a banquet hall and a porter/bellboy
  • A TV in reception, luggage storage and tour/ticket information
  • Guest reviews speak highly of the helpful staff and location
Room features
All 223 rooms include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch HDTVs with cable channels and DVD players
  • Wardrobes/cupboards, balconies and separate sitting areas

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  • Hot tub
  • Spa
  • Parking included
8.6 out of 10, Excellent, 1,147 reviews
The price is €30
includes taxes & fees
12 Nov - 13 Nov
Gran Hotel Diligencias

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transport

  • Parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 10 for children
  • Fee for in-room wireless Internet: USD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 15 per night (rates may vary)
  • Self-parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Frequently asked questions

Does Emporio Veracruz Hotel have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Emporio Veracruz Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Emporio Veracruz Hotel on 2 Nov 2025 start from €89.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Emporio Veracruz Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Veracruz Hotel?

Self-parking is available for USD 2 per night.

What time is check-in at Emporio Veracruz Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Emporio Veracruz Hotel?

Checkout is at noon.

Where is Emporio Veracruz Hotel located?

This family-friendly Veracruz hotel is located near the airport, within a 5-minute walk of Malecón de Veracruz and Veracruz Harbour. Veracruz Aquarium is 1.2 mi (2 km) away. Veracruz Central Station is 11 minutes by foot.

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Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1046 out of 1563 reviews
Rating 8 - Good. 316 out of 1563 reviews
Rating 6 - Okay. 110 out of 1563 reviews
Rating 4 - Poor. 42 out of 1563 reviews
Rating 2 - Terrible. 49 out of 1563 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good choice in Veracruz.
Stayed 5 nights in Oct 2025

10/10 Excellent

Ludin

Liked: Cleanliness, staff & service, property conditions & facilities
It’s always a pleasure to stay there.
Stayed 1 night in Aug 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the boat district, a couple blocks away from the main city plaza and undergoing light renovations that will bring it back to its glory days as the reference hotel in Veracruz
Stayed 6 nights in Sep 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel experience, next at the harbor
Stayed 1 night in Jul 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Aug 2025

10/10 Excellent

Lorenza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, room comfort
Great historical hotel in the heart of the action. Beds were comfy. A little outdated
Stayed 1 night in Jul 2025

6/10 Okay

Xavier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
❗
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room with a view of the plaza. There was music and entertainment every night so it wasn’t quiet but I didn’t mind that. It’s conveniently located near the zocalo and the food at the restaurants was good!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Josmar de jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Jun 2025

2/10 Terrible

Esteban

Disliked: Cleanliness, amenities, property conditions & facilities
Property used to be in great shape we are very disappointed we really loved staying at the Emporio for the convenience of the area restaurants, Zocalo etc. We don’t think we will be staying here again. I Hope they out there act together…
Stayed 7 nights in Aug 2025

10/10 Excellent

Dafne Denisse

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 4 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

8/10 Good

Carmen

Liked: Cleanliness
The location is excellent. The hotel is aesthetically pleasing; however, the rooms contain a damaged mirror, malfunctioning water taps, an impaired bathroom door, among other issues. The condition of the facilities is gradually deteriorating.
Stayed 1 night in Jun 2025

8/10 Good

Jesús Fernando

Liked: Cleanliness, amenities, property conditions & facilities
A
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
We have been staying at Hotel Emporio for many years, as it used to be a place we enjoyed returning to. Unfortunately, our experience has been getting worse each year, and this year was by far the most disappointing. First, the room we were given did not lock properly. We called reception five times to ask for maintenance, but no one came. As a result, we had to carry our luggage with us when leaving for a tour — something unacceptable in a hotel of this category. The dining experience was also very poor. I ordered an arrachera steak that had nothing to do with arrachera and was completely inedible. Coffee served both in the club lounge and in the restaurant tasted like a brown soup with no aroma or flavor of coffee. The wine list looks extensive, but in reality, from the many listed wines, only two were available. In addition, one of the rooms had a broken air conditioning system. Maintenance filled it with gas, which made it work for one day, only for it to fail again. All these issues together — poor service, lack of maintenance, bad food and beverage quality — made our stay extremely disappointing. It is sad to see how the hotel’s standards have declined year after year. We truly hope management takes these issues seriously, because as long-time loyal guests, we would like to see Hotel Emporio return to the level of quality it once had.
Stayed 7 nights in Aug 2025

10/10 Excellent

María Patricia

Liked: Cleanliness, amenities, property conditions & facilities
10
Stayed 3 nights in Oct 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and cleaned every day, staff was professional and nice….
Stayed 4 nights in Oct 2025

10/10 Excellent

Samuel Charles

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The food was fantastic and it is in a great location for walking around!
Stayed 1 night in Oct 2025

10/10 Excellent

Luis Armando

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Oct 2025

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si aire acondicionado bien
Stayed 1 night in Oct 2025