Hotel Guide - Vibra Hospital of Western Massachusetts - Central Campus hotels in , United States of America.

"great location, breakafast, staff!"

"Room was fine; shower had very weak water pressure. ;/"

"Overall excellent on all fronts"

"All of the above. Only problem I had is not getting my essentials, money back. The hotel issued it right back to me, but it's not right I still haven't got my money. This is the best hotel I've been to. Ty to Moe and John and McKenzie @ the front desk.you can't find better people and great service they also have the best breakfast ive ever seen in my life a lot too choose from. Ty Melinda remillard "

"Clean room Beautiful hotel "

"The room was very nice. Our room had been recently renovated, and everything was clean and neat when we arrived. Breakfast the following morning, however, was a total train wreck. Whereas most hotels have a self-serve variety of food available, we had to wait in line to place an order with a short order cook. There were three or four other people in front of us. After waiting for more than 30 minutes there was STILL one person in line ahead of us. The problem is that there was only one person taking orders AND cooking all of the food by herself. Poor woman. At this point, we had to leave so we'd be able to make it to our appointment on time - there was no way we'd be able to spend more time waiting just to place an order, then wait MORE time for it to be cooked, and then be able to sit and eat. When we complained at the front desk, we were told that the delay was because they were very busy. Uhm - that's kind of the definition of a hotel on a Saturday morning when breakfast is only available for two hours. Breakfast was a total FAIL. At any other hotel, we would have served ourselves and been gone inside of 10 mins."

"Room was fine, but customer service was atrocious (other than a gentleman named Shay)"

"Place was very clean! "

"I specifically requested a room where no pets are allowed due to my wife's allergic reaction on occasion times. I was told not to worry since pets are only allowed on 2nd and 3rd floors. The ver next day, there was a dog barking in one of the rooms along the hallway. I questioned the receptionist and she told me that pets are allowed on 1st floor only. This was totally the opposite of what i was told the previous night. I was not happy with the situation of confusion with the stuff. How could they not know whick rooms the pets are allowed? "