Hotel Mercure Wien Westbahnhof

Property class: 4

Choose dates to view prices

Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a bar at Hotel Mercure Wien Westbahnhof. The on-site restaurant, Westside, features international cuisine. Free in-room WiFi and a 24-hour business centre are available to all guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services
The current price is €67
includes taxes & fees
2 Nov - 3 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Single Beds

Room

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a suitcase.

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

A hotel room with two beds, a nightstand with a lamp, a chair, and a bag on the left bed.

Twin Room, 2 Single Beds

7.2 out of 10
Good
(32 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Located in Rudolfsheim-Fünfhaus, a neighbourhood in Vienna, Hotel Mercure Wien Westbahnhof is in a shopping district and near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Schönbrunn Palace and Belvedere. Schönbrunn Palace Park and Schönbrunn Zoo are also worth visiting. Visit our Vienna travel guide
Map
Felberstrasse 4, Vienna, Vienna, 1150

What's nearby

  • A street lined with cafes, a pharmacy, and a sign for Bortolootti.
    Mariahilfer Street
    3 min walk - 0.3 km
  • A modern building with large glass windows and a sign for 'HITCAFE'.
    Wiener Stadthalle
    6 min walk - 0.6 km
  • A public square with blue seating areas, people relaxing, and a historic building in the background.
    MuseumsQuartier
    4 min drive - 3.2 km
  • Lugner City
    8 min walk - 0.7 km
  • Raimund Theater
    9 min walk - 0.8 km

Getting around

  • Vienna (XWW-Vienna West Train Station)
    2 min walk
  • Vienna West U-Bahn
    3 min walk
  • Vienna International Airport (VIE)
    30 min drive

Restaurants

  • Burger King
    5 min walk
  • Café Westend
    5 min walk
  • Schnellimbiss Europaplatz
    3 min walk
  • Starbucks
    1 min walk
  • McDonald's
    3 min walk

About this property

Hotel Mercure Wien Westbahnhof

  • Upscale hotel near Schönbrunn Palace
  • At Hotel Mercure Wien Westbahnhof, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Westside, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, a lift and free newspapers
    • A banquet hall, meeting rooms and a vegetable garden
  • Room features
  • All 252 rooms offer amenities such as free WiFi.
  • More amenities include:
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, free infant beds and heating

Awards and affiliations

  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Frequently asked questions

Is Hotel Mercure Wien Westbahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per day.

How much does it cost to stay at Hotel Mercure Wien Westbahnhof?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Westbahnhof on 2 Nov 2026 start from €67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Mercure Wien Westbahnhof?

Self-parking is available for EUR 25 per day.

What time is check-in at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Mercure Wien Westbahnhof?

Checkout is at noon.

Where is Hotel Mercure Wien Westbahnhof located?

Located in Rudolfsheim-Fünfhaus, this hotel is within 1 mile (2 km) of Mariahilfer Street, MuseumsQuartier and Naschmarkt. Vienna State Opera and Vienna Christmas Market are also within 2 miles (3 km). Vienna West U-Bahn and Gerstnerstraße-Westbahnhof Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mercure Wien Westbahnhof Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 259 out of 988 reviews
Rating 8 - Good. 458 out of 988 reviews
Rating 6 - Okay. 197 out of 988 reviews
Rating 4 - Poor. 50 out of 988 reviews
Rating 2 - Terrible. 24 out of 988 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and helpful. The breakfast was incredible with a choice that kept everyone in mind. The choice was mindblowing!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, easy check in/out. Helpful staff. Room was very clean, 2nd floor was very quiet. overall very nice experience..will stay there again. price/quality was good. nice job
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good and personnel friendly. Rooms were clean. The only minus was that budget rooms didn't have air condition.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Well-located hotel with transport options close by. Unfortunately the hotel's central air conditioning system was totally inadequate to deal with the very hot weather, which was surprising & disappointing.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for our stay in Vienna!
Stayed 5 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location, reasonable price, good hospitality
Stayed 3 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel needs to close down for a few months and have a complete renovation. It’s clean but old, dated and tired. This is a 4* hotel that didn’t have AC, a fridge, safe nor tea and coffee in the toom. Apparently you have to pay extra for these things. I already paid a premium due to Eurovison. Perfect location for the Arena though.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Stayed 4 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Stayed 2 nights in Feb 2024
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I was glad that I was upgraded to a new room. The breakfast was very satisfying and had a wide variety of options. They also looked after my luggage. However, there was a line at the check-in counter and I had to wait quite a while.
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Vienna in September 2023

very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a privilege room and it was lovely! The only complaint I had is that the room had very few outlets, so it was difficult to charge devices.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and only a 20 minute walk to the palace.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
We had to pay €15 each for an upgrade for our room - I don’t think the room was an upgrade but to get the kettle (otherwise not provided ) is more likely the reason. The windows were small so the room appeared dingy. The staff were curt in their replies.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and accommodating. We happily paid for the upgrade for the AC, Safe, and Fridge as it was inexpensive and made our stay much better. Within walking distance to main attractions, food, shopping. Very easy access to transportation, especially train stations. Maxim and staff were very friendly and helpful not only during check in but throughout our whole stay. I’ll stay here again when I come back to Vienna.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the least expensive room, and it is admittedly light on amenities, including a fridge or in-room controlled A/C, but we stayed only one night and it was mild weather. Great location right next to Westbahnhof and definitely did the trick for a cheap night and a short trip. Also very much appreciated the complimentary luggage storage.
Stayed 1 night in Apr 2026