Hotel Mercure Wien Zentrum

Property class: 4

Choose dates to view prices

A short walk from St. Stephen's Cathedral and Stephansplatz, Hotel Mercure Wien Zentrum provides dry cleaning/laundry services, a fireplace in reception and car hire on-site. The on-site restaurant, GO!Wien, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
The current price is €130
includes taxes & fees
1 Nov - 2 Nov

Room options

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a bedside table, a desk, a chair, a dresser, a mirror, and a wall with framed pictures.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

A hotel room with a bed, two lamps, a purple chair, and a large wall painting.

Standard Room, 1 Single Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Queen Bed

A hotel room with a large bed, a bedside table, a desk with a chair, a mirror, and a wardrobe.

Privilege, Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(26 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Innere Stadt, a neighbourhood in Vienna, Hotel Mercure Wien Zentrum is near a metro station. Vienna State Opera and Hofburg Imperial Palace are notable landmarks, and travellers looking to shop may want to visit Vienna Christmas Market and Naschmarkt. Looking to enjoy an event or a game while in town? See what's happening at Ernst Happel Stadium or Wiener Stadthalle. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like segway rentals/tours. Visit our Vienna travel guide
Map
Fleischmarkt 1a, Vienna, Vienna, 1010

What's nearby

  • A city street with historic buildings, a cathedral spire, and storefronts including a pharmacy.
    Stephansplatz
    3 min walk - 0.3 km
  • A panoramic view of a city at dusk with illuminated buildings and a prominent dome structure.
    St. Stephen's Cathedral
    5 min walk - 0.4 km
  • A historic building with ornate architecture and a horse-drawn carriage in front.
    Hofburg Imperial Palace
    10 min walk - 0.8 km
  • A grand hall with high ceilings, ornate columns, and a central stage.
    Spanish Riding School
    10 min walk - 0.8 km
  • Schwedenplatz
    2 min walk - 0.2 km

Getting around

  • Marienbrücke Tram Stop
    4 min walk
  • Vienna Mitte Station
    13 min walk
  • Vienna International Airport (VIE)
    29 min drive

Restaurants

  • McDonald's
    2 min walk
  • Hard Rock Cafe Vienna
    1 min walk
  • Le Burger
    2 min walk
  • Starbucks
    2 min walk
  • Rot12
    1 min walk

About this property

Hotel Mercure Wien Zentrum

  • Upscale hotel near St. Stephen's Cathedral
  • Vienna State Opera and Vienna Christmas Market are located near Hotel Mercure Wien Zentrum, which provides dry cleaning/laundry services, a fireplace in reception and car hire on-site. The on-site restaurant, GO!Wien, offers breakfast, lunch and dinner. In addition to a bar, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
    • An electric car charging station, express check-out and a reception hall
    • A computer station, multilingual staff and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 105 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with baths or showers and hairdryers
    • 55-inch flat-screen TVs with satellite channels
    • Recycling, coffee/tea makers and heating

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 32 per day); discounts available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (80 centimetre wide door)

More

  • 9 floors
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board on request
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Mercure Wien Zentrum pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Mercure Wien Zentrum?

As of 22 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Mercure Wien Zentrum on 1 Nov 2026 start from €130, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Mercure Wien Zentrum?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Mercure Wien Zentrum?

Checkout is at noon. Late checkout is available for EUR 69.

Does Hotel Mercure Wien Zentrum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 42 per vehicle applies.

Where is Hotel Mercure Wien Zentrum located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Schwedenplatz, St. Stephen's Cathedral and Stephansplatz. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Marienbrücke Tram Stop and Stephansplatz U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mercure Wien Zentrum Reviews

8.8

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 455 out of 1001 reviews
Rating 6 - Okay. 80 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 5 out of 1001 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y muy buen y variados desayuno!!!
Stayed 2 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumpre o que promete. Tudo aconteceu conforme o anúncio. O staff era discreto e deixa todos muito a vontade. O recepcionista libanês era muito simpático e educado.
Stayed 9 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
The location was fantastic but definitely a dated hotel. We were on the first floor and there was a constant musty smell in the hallway. We kept the ‘Do Not Disturb’ sign on our door as well as the ‘No Cleaning Required’ sign. The staff still entered the room everyday to leave water bottles on our counter. Not a big deal for us, but good to know if you are leaving the room and have items that you prefer to be out of sight or locked up.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフがどなたも笑顔で丁寧な接客をしてくださり、とても助かった。 大通りから一本離れた路地だったので、暗い時間は少し注意が必要かもしれない
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and in a great location
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. People were friendly and helpful. Rooms were comfortable and very clean.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great. Location awesome
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meget centralt Venligt personale Rent og pænt Kan anbefales
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short trip
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Regular housekeeping.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfekt läge gångavstånd till allt. Heltäckande mattor inte så hygeniskt. Utmärkt luftkonditionering. Blygsam dyr frukost
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Personeel en met name Maria is geweldig. Zeer vriendelijk en behulpzaam. Kamers zouden iets groter kunnen en wellicht het tapijt vervangen
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in the centre of Vienna.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauber,Ruhig Gutes Frühstück
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiyat performans oteli.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room and excellent breakfast
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merkezi, temiz, güzel bir otel, çalışanları da her gittiğimizde çok yardımcılar.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very helpful; cleaning staff not up to the standards of a 4star hotel. A/C is very European - great within 5 feet of blower but never really cools the room.
Stayed 5 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have started our holiday nicely. The staff was nice but the management was not. It was 7:45 at the morning, the hotel was under the construction. The construction noise was unbearable and made it impossible for us to rest or stay. I couldn’t image the families with babies what they’ve done. That’s why we checked out earlier than we planned. I strongly suggest to ask if it will continue, think twice to stay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kanonbra läge men lite dyrt
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast was good they makey fresh juice for you
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le service du personnel sur place impeccable,les autrichiens savent recevoir,ils font tout pour vous satisfaire que vous soyez content et confortable.tres propre. On a tout aimé,le petit déjeuner surtout,La chambre assez grande pour Europe,la position près du métro et du centre-ville.des excellents restaurants pas loin. On recommande vraiment.
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night but would definitely return. Convenient location, helpful and friendly staff, and a comfortable room.
Stayed 1 night in May 2026