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Reviews of Hotel Westbahn

3 out of 5
Hotel Westbahn
Pelzgasse 1, Vienna, Vienna

Reviews

8.2

Very good

Rating 10 - Excellent. 141 out of 403 reviews" "
Rating 8 - Good. 170 out of 403 reviews" "
Rating 6 - Okay. 63 out of 403 reviews" "
Rating 4 - Poor. 23 out of 403 reviews" "
Rating 2 - Terrible. 6 out of 403 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Eric

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little fat from the city center in the winter. During summer it's 30-40min so not bad. Close to train station and comfortable rooms
Stayed 3 nights in Jan 2024

10/10 Excellent

Evangjelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, lovely stay!!
Has been a great stay! Staff is so friendly and professional, let me Check in early as the room was ready. Assisted with some special enquiries lovely stay!
Stayed 4 nights in Dec 2023

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Close to the train station and public transit
Stayed 4 nights in Dec 2023

8/10 Good

Liliana-Emilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to the bus and metro, you can easily reach any direction you want. It isn’t very modern, but it’s clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 1 night in Oct 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, my room was small but had everything I needed and clean, Staff was helpful, centrally located.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shneur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Westbahn Hotel exceeded our expectations! For an extra 20€ they allowed us to check in at 9am and for a little extra we enjoyed their wonderful breakfast! We checked out before breakfast several days later and they packed us a small breakfast to go. There was also a 24/ hour espresso/ latte machine in the lobby. Highly recommend u stay here. Train station is right across the street
Stayed 2 nights in Jul 2023

4/10 Poor

RAJDEEP

Disliked: Cleanliness, property conditions & facilities, room comfort
Elevator not working entire 3 days i was there. Had to walk up 3 floors , not worth it
Stayed 2 nights in Jun 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Always love to be back to this quaint and lovely hotel. Super friendly service. Easy access from the Westbahnhof and wonderful breakfast.
Stayed 1 night in Jun 2023

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jessica

Stayed 1 night in Mar 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, room comfort
Great hotel in good location
Our stay was for 4 nights. The hotel is in a good location 3 minutes walk to West Bahnhof railway station which has good transportation connections to city and other places of interest. although the hotel on the main road there is no noise from road traffic. The staff are very friendly and keen to assist you, the breakfast is a cold or hot buffet fresh and plenty of selection of food. The bedroom was satisfactory cleaned regularly there is a small lounge in the lobby which is pleasant to sit in, free coffee all day too Free WiFi in bedrooms there is a airport bus that runs from the airport to Westbahnhof station too 40 minutes any hour
Stayed 4 nights in Feb 2023

6/10 Okay

Matthew

Travelled with family
Location is easy access to train station and Vienna. Breakfast is great. Rooms are disappointing - hallway is downright scary.
Stayed 2 nights in Feb 2023

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
I stayed for 2 nights with my 14 year old son. We were comfortable, the whole place was clean, breakfast was tasty and there was a nixe variety of options, the staff was lovely. The room was a bit overly warm at times, but we were able to open the windows for air. I requested separate beds and they accomodated us without fuss. All in all a great stay.
Stayed 2 nights in Feb 2023

8/10 Good

Sadaan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A clean and simple budget hotel located right across from Westbahn station.

8/10 Good

ventura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and recommendable stay
Hotel is on perfect location. Breakfast very good. Room and overall building conditions are ideal for the price paid.
Stayed 5 nights in Dec 2022

10/10 Excellent

Danja

Stayed 7 nights in Nov 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is tiny but fine condition. Some equipment in the room seems a bit outdated but still good environment with no noise and warm heater. It's very close to Westbahnhof with great connection to the city center by U3 subway. Breakfast is fine especially you don't need to go out during the winter stay. The staff is nice and helpful
Stayed 2 nights in Nov 2022

6/10 Okay

Tomas

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location location location Very good breakfast but overall is the hotel staff that makes the difference, they’re all nice Thank you staff
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022

8/10 Good

Branislav

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice
Nice for short visit,good breakfeast,polite stuff.
Stayed 1 night in Sep 2022

8/10 Good

Talitha, Boxtel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: Great breakfast, friendly staff, large room, good bed. Less: warm rooms, no airconditioning, a lot of noise from the street.
Stayed 2 nights in Jul 2022

8/10 Good

Carlos, MEDELLIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien pero falta el aire acondicionado
Stayed 1 night in Jul 2022

8/10 Good

Eva Mária

Stayed 2 nights in Jul 2022

10/10 Excellent

Hannahgrace, Kodiak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right next to Westbahnhof and is in the city center. The place is quiet. They offer free coffee and tea and the receptionist is very friendly and ready to answer your questions.
Stayed 3 nights in Oct 2021

8/10 Good

Hassan

Stayed 1 night in Apr 2022

6/10 Okay

Kim

Stayed 2 nights in Mar 2022

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 25 nights in Feb 2022

4/10 Poor

Hassan

Disliked: Staff & service, room comfort
Stayed 4 nights in Jan 2022
Response from Hotel Westbahn on 7 Feb 2022
Dear Hassan, thank you for your review! We hope you enjoyed Vienna! Kind regards, Your Hotel Westbahn Team

10/10 Excellent

DUMITRU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, room comfort
Great hotel near Westbahnhof with good breakfast
Great hotel near Westbahnhof. Breakfast was excellent. There is also free tea/coffee in reception area. Room was decent size. The only things that I would improve: lighting in the room (it was pretty dark even with lights switched on), the bathroom door in my room was damaged, toilet flush was getting stuck. However, overall it's an excellent hotel and I would stay there again.
Stayed 2 nights in Oct 2021

10/10 Excellent

Marcos

Liked: Cleanliness, property conditions & facilities, room comfort
I loved it.
Stayed 2 nights in Oct 2021

6/10 Okay

May

Travelled with family
It was good
Stayed 1 night in Sep 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Vienna trip
Great place and location 18 tram main railway station straight to hotel u3 straight to centre of city ,hotel is great value would stay again and is next to west bahnhof so loads of food outlet’s and a Lidl over the road
Stayed 3 nights in Oct 2021

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, clean and spacious room, modern ans nicely decorated. Not in the center but very well connected by meteo and tram to everywhere
Stayed 2 nights in Sep 2021
Response from Team Westbahn on 14 Sept 2021
Dear Mrs. Maria, we are pleased to hear that you enjoyed your stay, especially the spacious room and the great location next to Westbahnhof. Kindly, Your Team Westbahn

10/10 Excellent

Aljosa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

8/10 Good

Bei

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Martin Chigozie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Hotel Westbahn on 25 May 2021
Sehr geehrter Herr Chigozie, vielen Dank für Ihre Bewertung. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Ihr Hotel Westbahn

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Staff was very helpful. Would definitely stay again.
Stayed 4 nights in Oct 2020

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Md Minhazul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Robert, Southampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and lovely. Perfect and quiet area close to the city centre.
Stayed 2 nights in Mar 2020
Response from Hotel Westbahn on 7 Mar 2020
Dear Robert, thank you very much for your wonderful 5-star rating, which of course makes us very happy. It is nice that you could enjoy your stay like this! Hope to see you soon again! Kind regards! Your Westbahn Team

8/10 Good

Verified traveller

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property location is very good, there is easy access to Metro, eating joints etc...Hotel is clean.However, no room service is available.
Stayed 1 night in Jan 2020
Response from Hotel Westbahn on 7 Feb 2020
Dear guest, thank you for the positive rating! Best wishes from Vienna! Your Hotel Westbahn-Team

6/10 Okay

Verified traveller

Stayed 5 nights in Jan 2020