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Mercure Wien City

4.0 star property
Mercure Wien City in Vienna offers a prime location near Karmeliter Market, perfect for exploring attractions with knowledgeable staff.

Choose dates to view prices

This upscale Vienna retreat offers practical amenities that make exploring easy. Travelers appreciate the on-site car rentals, convenient snack bar, and in-room WiFi. The multilingual staff provides concierge services and tour assistance that previous guests consistently praise.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is €110
includes taxes & fees
8 Feb - 9 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds)

8.4 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Sofa bed - twin
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(26 reviews)

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Located in Leopoldstadt, a neighbourhood in Vienna, Mercure Wien City is in the entertainment district and on the riverwalk. Vienna Crime Museum and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Schwedenplatz and Stephansplatz. Karmeliter Market and St. Ruprecht's Church are two other places to visit that come recommended.
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Map
Hollandstrasse 3, Vienna, Vienna, 1020

What's nearby

  • Schwedenplatz - 5 min walk - 0.4 km
  • Stephansplatz - 9 min walk - 0.8 km
  • St. Stephen's Cathedral - 11 min walk - 1.0 km
  • Hofburg Imperial Palace - 14 min walk - 1.2 km
  • Vienna State Opera - 4 min drive - 3.2 km

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Minze Vietnamese Kitchen - ‬2 min walk
  • ‪Adria - ‬2 min walk
  • ‪Taste! - ‬2 min walk
  • ‪Salzi - ‬1 min walk
  • ‪Feuerdorf am Donaukanal - ‬5 min walk

About this property

Mercure Wien City

Upscale hotel near Schwedenplatz
Located close to Karmeliter Market and Vienna Crime Museum, Mercure Wien City provides car hire on-site and a snack bar/deli. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • A 24-hour front desk, a lift and luggage storage
  • A front desk safe, multilingual staff and concierge services
Room features
All 123 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs.
Other amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • HDTVs with digital channels
  • Heating, daily housekeeping and desks

Similar properties

Bar (on property)
Radisson RED Hotel, Vienna
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
8.6 out of 10, Excellent, 406 reviews
The price is €118
includes taxes & fees
18 Jan - 19 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 for adults and EUR 25 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

Is Mercure Wien City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Wien City?

As of 16 Jan 2026, prices found for a 1-night stay for 2 adults at Mercure Wien City on 8 Feb 2026 start from €110.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Wien City?

Self-parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Mercure Wien City?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Wien City?

Checkout is at noon. Late checkout is available for EUR 59 (subject to availability).

Where is Mercure Wien City located?

Located in Leopoldstadt, this hotel is within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. Schwedenplatz and St. Ruprecht's Church are also within 10 minutes. Salztorbrücke Tram Stop and Marienbrücke Tram Stop are within a 5-minute walk.

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Reviews

Mercure Wien City Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 100 out of 184 reviews
Rating 8 - Good. 63 out of 184 reviews
Rating 6 - Okay. 15 out of 184 reviews
Rating 4 - Poor. 3 out of 184 reviews
Rating 2 - Terrible. 3 out of 184 reviews

Reviews

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for tourists
Stayed 5 nights in Dec 2025

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Nice little hotel in a good location
Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Easy access by foot or tube into town.
Stayed 3 nights in Dec 2025

6/10 Okay

giovanni

Liked: Cleanliness, staff & service
Cleaning team very good,room was very small,only get a clothes rack,had to live out of a suitcase,expensive for what you get,hotel in need of some spending on it.
Stayed 3 nights in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location
Stayed 3 nights in Jul 2025

10/10 Excellent

alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel… really near metro/ tram… really nice places to eat near by
Stayed 1 night in Jun 2025

10/10 Excellent

Dorenda Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a supermarket and cafe nearby
Stayed 4 nights in Sep 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, clean and comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Good breakfast. I will come back to this hotel on my next visit to Wien!
Stayed 1 night in Sep 2025

8/10 Good

Mandy Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely reception and staff Comfortable bed Kettle and fridge in the room Good variety at breakfast Easy access to get anywhere Eateries near by and varied No evening restaurant or bar at the hotel
Stayed 4 nights in Oct 2025

10/10 Excellent

Shahla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it. Close to shops and restaurants.
Stayed 3 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable modern hotel in a great central location with very friendly staff. We really enjoyed our weeklong stay and would highly recommend.
Stayed 7 nights in May 2025

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money, soundproof rooms, great location
Stayed 3 nights in Jun 2025

10/10 Excellent

ianiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Friendly staff. Absolutely great experience
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

I would.stay again

Friendly staff, great location just across the canal, good value
Stayed 3 nights in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was central - near shops and restaurants Would stay there again
Stayed 4 nights in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place and location

Great place, just across the river from the city, 10 mins walk into the centre.
Stayed 2 nights in Dec 2024

10/10 Excellent

jose luis ramirez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , great service and staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

Had a wonderful stay at the hotel. Everything was very nicely appointed. Room was nice, clean and very comfortable.
Stayed 4 nights in Feb 2025

10/10 Excellent

María de los Ángeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great!
Stayed 4 nights in Jul 2024

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience!

What an excellent hotel and service! Great room and very spacious and clean bathroom!! Well located and staff extremely friendly! Recommend and I’d love to return to this hotel again!
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good for visiting the city center, where many attractions located.
Stayed 3 nights in Oct 2024

8/10 Good

Callum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel, with lots of dining options near by, although tourist places are a bit further afield.
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazingly friendly and helpful staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, nice and modern and in a quieter area in Vienna. Very walkable to all the main tourists attractions. There’s a great little coffee shop right on the corner which has great breakfast options, very clean and the gentleman in the coffee shop is super nice and friendly.
Stayed 3 nights in Feb 2025