2 bedrooms, minibar, in-room safe, desk
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Reviews of Schloß Schönbrunn Grand Suite

4.5 out of 5
Schloß Schönbrunn Grand Suite
Schönbrunner Schloßstraße 47, Vienna

Reviews

10

Exceptional

Rating 10 - Excellent. 11 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Petar

Travelled with family
Liked: Cleanliness, room comfort
Great stay
The Schloss Suite is Spectacular. Full with history and all comfort needed. 2 bedrooms with 2 bathrooms, living room, kitchen (really full equipped) and dining room. Everything is just perfect. Staff is very helpful. Breakfast is in the Parkhotel and is very good. There is an elevator you can use all the time and just about 15 steps to the suite. The whole stay was nothing to compare with. Strongly recommend this suite.
Stayed 5 nights in Dec 2022
Response from Palace Schönbrunn Grand Suite on 28 Dec 2022
Dear Petarour heart leaps up as we are reading your enthusiastic and excellent feedback! We are truly grateful for your praising words, which we will share with our staff with pleasure! We are very pleased that you and your family have enjoyed a completely perfect stay with us.Every employee at our Palace Schönbrunn Grand Suite is a dedicated host and our guests can feel this passion in every department of our hotel.We are already looking forward to your next visit to be your host again.Best RegardsKindest regardsBarbara Hahn, Guest Relation for the team of Palace Schönbrunn Grand Suite

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you might expect when staying in a palace, everything was perfect. The suite is gorgeous; the experience of staying in the Grand Suite is unforgettable. Ronnie Miller, the host for our stay, was very helpful and made sure our stay was perfect, even suggesting a wonderful place for dinner. Wandering the palace grounds after dinner and seeing the Vienna skyline was amazing. Breakfast in the Parkhotel Schonbrunn, which is about a block away, offered many selections for breakfast, including made-to-order waffles and omelets, in a gorgeous setting. Many others complain about the stairs to the suite, but my family did not find them to be a problem. Also, host Ronnie Miller made sure that we had more than enough help to carry any luggage we wanted to take to the suite.
Stayed 1 night in Mar 2019
Response from Palace Schönbrunn Grand Suite on 26 Mar 2019
Dear guest, we are pleased to welcome you and your family in our Palace Schönbrunn Suite and for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Vienna. We are delighted, that our imperial, spacious and elegant Suite and especially our host Ronny was able to impress you and will forward your praise directly to our colleague Ronny. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Kindest regards Barbara Hahn, Guest Relation & team of Palace Schönbrunn Grand Suite

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn't like that we have to climbe 88 stairs to get to the suit
Stayed 3 nights in Dec 2018
Response from Palace Schönbrunn Grand Suite on 17 Dec 2018
Dear guest, we were pleased to welcome you in our Palace Schönbrunn Grand Suite and for for taking the time to rate your impressions. We are upfront with fair comments, positive as well as negative. Every single feedback is very important for us, because it helps us further to improve our product and services. We are thankful for your comments – we appreciate it! If you are planning your next trip to our exciting city, we would be delighted to be your host again. Your Team of Palace Schönbrunn Grand Suite

10/10 Excellent

LC, Delray Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique is an understatement. The only apartment/rooms to sleep in on the entire property -- the historic/amazing Schonbrunn Palace. Staff was amazing. Breakfast was A+ with excellent service/attention by the maitre de who made us feel like royalty. The only negative (I hate to give one) was the 88-step walk (no lift) -- and the distances involved (12-minute walk to both breakfast and the metro). No problem if you are in shape--we actually loved the walk through the grounds to breakfast.
Stayed 3 nights in Oct 2018
Response from Palace Schönbrunn Grand Suite on 5 Nov 2018
Dear guest, we were pleased to welcome you in our Palace Schönbrunn Grand Suite and for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Vienna. We were delighted, that our imperial, spacious and elegant Suite was able to impress you and will forward your praise directly to our employees. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Your Team of Palace Schönbrunn Grand Suite

10/10 Excellent

ditmar, Miami, Florida, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly dream come true. it exceeded my highest expectations. Anybody who wants to live one day in a palace should go there. This is one of the most famous palaces in the world and we spend the night there. Unbelievable, but true. Best experience ever.
Stayed 1 night in Sep 2018
Response from Palace Schönbrunn Suite on 1 Oct 2018
Dear Ditmar, we were pleased to welcome you in our Palace Schönbrunn Suite and for sharing your valuable feedback with us. It is very important for us, that our guests feel welcome and comfortable to enjoy their stay in Vienna. We were delighted, that our imperial, spacious and elegant Suite was able to impress you and will forward your praise directly to our employees. If you are planning your next trip to our exciting city, we would be delighted to be your host again. Your Team of Palace Schönbrunn Suite

10/10 Excellent

frank, Apollo Beach, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
We stayed in the Palace in the suite apartment. It was nothing short of beautiful. All the staff were beyond nice and we never needed anything. They even put a Christmas tree in the apartment for us. If you can get the Palace apartment I would recommend it.
Stayed 2 nights in Dec 2017
Response from Schloß Schönbrunn Grand Suite Team on 11 Jan 2018
Dear Frank, thanks for staying with us. It was great pleasure to have you as a guest. We work hard to make our guests happy and appreciate your feedback.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ein wunderschönes Erlebnis. Die Suite perfekt. Die für die Suite zuständige Dame war einfach nur toll, sehr aufmerksam. Vielen Dank!
Stayed 1 night in Jun 2021
Response from Schloss Schönbrunn Grand Suite on 21 Jun 2021
Lieber Gast, es ist überaus erfreulich für uns, dass wir Ihre Erwartungen erfüllen konnten und dass Sie Ihren Aufenthalt in unserer Schloss Schönbrunn Grand Suite genossen haben. Über Ihre tolle Bewertung hier freuen wir uns ganz besonders. Zufriedene Gäste sind unser wertvollstes Feedback und größte Motivation - dies erweist sich auch immer wieder als richtig. Es ist uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen. Barbara Hahn, Guest Relation, für das Schloss Schönbrunn Grand Suite Team

10/10 Excellent

Zita

Travelled with family
Liked: Cleanliness, room comfort
Muss man erlebt haben!
Es war ein ausgesprochen außergewöhnlicher, ganz wunderbarer, sehr empfehlenswerter Aufenthalt in historischem Ambiente. Besonders hervorzuheben ist der überaus herzliche Empfang und das Rundumservice durch die diensthabende Dame im Parkhotel Schönbrunn.
Stayed 1 night in Sep 2020
Response from Schloss Schönbrunn Grand Suite on 22 Sept 2020
Liebe Zita unser Herz geht auf! Vielen lieben Dank für Ihr begeistertes und ausgezeichnetes Feedback, dass wir gerne mit unserem gesamten Team teilen. Es freut uns sehr, dass Sie einen rundum perfekten Aufenthalt bei uns genossen haben. Jeder Mitarbeiter im Schloss Schönbrunn Grand Suite ist mit Leib und Seele Gastgeber und diese Leidenschaft spüren unsere Gäste in jedem Bereich unseres Hauses. Wir freuen uns bereits heute auf ein hoffentlich baldiges Wiedersehen. Mit besten Grüßen Barbara Hahn, Guest Relation, für das Schloss Schönbrunn Grand Suite Team

10/10 Excellent

Marcel, Kampen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super ervaring.
Extreem mooi appartement met een zeer fraai uitzicht. Voor schoonheid en netheid een 12. Zeer goed ontbijt in het nabij gelegen Austria Trend Parkhotel Schonbrunn in de VIP ruimte. Wij werden elke dag door een zeer vriendelijke medewerker naar het hotel gereden voor het ontbijt. Super genoten, mooie omgeving en bezienswaardigheden. Zeer vriendelijk en behulpzaam personeel. Wij komen zeker terug nog veel te bekijken.
Stayed 2 nights in Nov 2017

10/10 Excellent

sasara, 日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
特別感を体験できます。
この度、王妃エリザベート所縁の地を巡る旅のクライマックスとしてシェーンブルン宮殿宿泊を選択しました。宿泊は1日1組、部屋はシェーンブルン宮殿本館？と言うのがあっているかどうかは分かりませんが、誰もが知っているハプスブルク家の離宮、その最上階の角部屋に宿泊できます。 当然、宮殿内にエレベーターはありませんので、重いスーツケースを持って上るのはかなりの重労働になります。私たちは、スーツケースは車中に保管し（レンタカーはシェーンブルン宮殿敷地内の駐車場に停められます）、1泊分の荷物を作って行きましたので、案内人とポーターからは大変喜ばれました。 宿泊部屋の扉はいたって普通ですが、室内は期待を裏切らない広さと、豪華でスタイリッシュなインテリア、1部屋ずつ案内されながらテンションが上がること間違いなしです。 豪華さ、品の良さは残しつつ、内装は全てリノベーションされておりますので、バスルームやキッチンも機能的で使いやすいところも気に入りました。 ベッドルームは2部屋ありますが、それぞれに広々としたバスルーム、トイレが付いています。 シャワーに関しては、おそらくお湯をタンクに貯めるタイプなのか、1人目の使用途中で水になってしまうので注意してください。数時間するとまた使用できます。 窓からは庭園とグロリエッテを望め、しっかりとしたシステムキッチンと、グラスや食器も十分にありましたので夕食は持ち込むのも良いと思います。ちなみに、シェーンブルン宮殿周辺はあまりレストランはありませんし、宮殿自体が広大なのでどこへ行くにもそこそこ歩きます。 貴重なシェーンブルン宮殿滞在は、優雅で特別感を味わうことができます。 チェックイン、朝食、チェックアウトは近くのパレスホテルで行いますが、指定の時間通りに送り迎えしてくれますので全く不便ではありません。対応も丁寧で、親切。 とても素敵な滞在になりました。 今回はワインセラーのワインをいただけなかったので、今度泊まる機会がありましたら部屋で優雅にワインをいただきたいと思います。
Stayed 1 night in Sep 2017

10/10 Excellent

Alexandre Gomide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unikt
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