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Reviews of Aaron Vientiane Hotel

3.5 out of 5
Aaron Vientiane Hotel
Rue Francois Ngin, Ban Mixay - Chanthabouly District, Vientiane, Vientiane

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 39 reviews" "
Rating 8 - Good. 9 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 6 out of 39 reviews" "
Rating 2 - Terrible. 4 out of 39 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Rasamy

Travelled with family
The property are steps to the night market. Like most hostel here, the room has bare minimal. The room is a good size and the bed is comfortable. I experienced a black out for about 10 seconds. It’s a decent stay for the price.
Stayed 1 night in Apr 2024

8/10 Good

CHAKAWARN

Travelled with family
Door was broken. Told customer service and they did NOT remedy until it fell off.
Stayed 1 night in Oct 2023

4/10 Poor

Louise

Disliked: Cleanliness
Opened the room door, walked in and 3 cockroaches ran across the floor. I appreciate its a warm country but i don't expect to be greeted by them.
Stayed 2 nights in Feb 2023

6/10 Okay

Seng

Travelled with family
Disliked: Property conditions & facilities
5min walk to very popular Night Market. Hotel beginning to deteriorate from lack of care and service. We learned the hotel don’t pay livable wages, pay regularly, or pay staffs their full working salary. Staffs are often compensated only partially for their work and some months WITHOUT pay. That explains why the hotel is not kept clean. Most disappointing thing was seeing supervisor walk in and took the tips left for the worker, a single worker working alone in the cafeteria and pocket it for himself.

4/10 Poor

Chan Sang

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance is very bad.
Stayed 3 nights in Oct 2022

2/10 Terrible

Vong

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of business
Stayed 1 night in Oct 2022

10/10 Excellent

Kia

Stayed 2 nights in Sep 2022

10/10 Excellent

SATSADY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none
Stayed 5 nights in Jul 2022

6/10 Okay

Phonekeo Phonsavathdy and

Hotel is in city centre Convenient Easy to get around
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was no hot water in the shower. My room didn’t have enough towels for two. Worst part, there were bed bugs.
Stayed 1 night in Mar 2020

6/10 Okay

Robert

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Location is excellent close to bars restaurants night market Riverside. The hotel it's self is over priced room not cleaned sheets not clean dust under the bed no towels in room had to keep asking for them breakfast was the same each morning. One morning there was know jam asked if I could get my from the kitchen staff the reply was no pool could swim in it was far to cool and to much chloride in it sorry guys just beening honest on a better note the reception staff were excellent and the little guy who I guess with te portable app for potor man was a great little guy.
Stayed 19 nights in Jan 2020

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Best deal in Vientiane! + location + room + bathroom + many cabinets + Mekong River view + roof top pool + gym + friendly staff + price
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A reasonable choice in Vientiane
Great location & clean, comfortable room. The rooftop pool area is a bonus with a lovely view of the Mekong however, it could be much more of a feature. Breakfast was adequate.
Stayed 3 nights in Nov 2019

8/10 Good

Moua, san diego, california

Liked: Cleanliness, amenities, property conditions & facilities
staffs were not as helpful as I would like them to be. They tried but was less skillful or trained in customer service. I wish they were a little more accommodating. Otherwise location of this hotel is excellent, waking distance to everything I needed (food and shopoibg)..
Stayed 3 nights in Nov 2019

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great new hotel. Nice staff. Good breakfast and good location
Stayed 2 nights in Oct 2019

8/10 Good

Csoban

Stayed 10 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location and room
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Hotel couldn't find a record of my booking so initially was given an upgrade to the VIP suite but then later coming back in the evening was told I had to move to another room as the VIP suite had been booked. All rather disorganised really... Then going for breakfast in the morning not too late a time, there was nothing left and so the staff just went and fried me two omelettes... was expecting more for what I had paid. Overall, very disappointed with this hotel and not likely to choose to stay here again.
Stayed 1 night in Sep 2019

4/10 Poor

Leonard

Disliked: Staff & service, property conditions & facilities
Disappointing
Waited thirty minutes at checkin because they could not find my booking Room smelled of concrete as if new but hotel appeared to maybe refurbished Bath Robes dirty around neckline as though never washed No acknowledgement when transiting lobby I believe I booked high floor with view of river, this was not registered on my copy of booking so ordinary room. Cleaners were regular but not well trained so floor/ bathrooms not cleaned throughly. In short I was an inconvenience to the running of the Hotel.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated, close night market People and food perfect Great service
Stayed 4 nights in Jul 2019

8/10 Good

Phonekeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel
Good location Clean New hotel Convenient Everything is a walking distance The only thing that I don’t understand is house keeping make up your room without your permission during your stay
Stayed 2 nights in Jul 2019

10/10 Excellent

World

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a place with a great view, food, location, price, and knowledgeable staff this is the place for you. This was my first time ever traveling abroad and I was very impressed with my experience here. Restaurants are up and down the streets, the night market is less than 3 minutes walk and the locals are all extremely friendly. This place makes me want to come back and stay longer. Believe me when I come back this is where I’ll be staying.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Hans

Liked: Staff & service, property conditions & facilities, room comfort
Meget godt sted, men lufthavnstransport virkede ikke og måske lidt snavset.
Stayed 3 nights in Jan 2024

6/10 Okay

TUYOSI

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
清掃頑張って下さい。
コロナ前に泊まった事があり、良かったので今回も泊まりましたが清掃状態が良くなかった。 予約した部屋ではなく空いてる部屋に入れる感じです。 部屋の机には蟻がおり、トイレにはクモの巣、ゴキブリ がっかりでした。
Stayed 5 nights in Oct 2023

4/10 Poor

Eiichiro

Disliked: Cleanliness, amenities, property conditions & facilities
バスの蛇口が壊れかけてて非常に使いにくい。部屋の椅子も汚く髪の毛が散見された。部屋ではくつろげなかった。場所は飲食街に近く便利。スタッフの対応問題ないが、2度と使わないでしょう
Stayed 3 nights in Aug 2023

2/10 Terrible

jean paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

GA

Stayed 5 nights in Jan 2023

8/10 Good

Hans

Liked: Staff & service
Stayed 9 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gutes Hotel in zentraler Lage, nahe am Nachtmarkt. Großes Frühstücksbüffet, zuvorkommendes und englisch sprechendes Personal.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
位於法國街與湄公河之間，下樓就有吃得很方便，許多景點也在附近，可惜原本看到簡介上有提供健身房卻已移除而泳池也欠缺管理讓人只能看看不敢下水，房間部分還算整潔乾淨，看在價格便宜的份上姑且還算可以
Stayed 9 nights in Oct 2019

8/10 Good

Roger

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo!
O hotel conta com ótima localização, próximo a restaurantes e locais de compras. O apartamento é amplo e com boa limpeza. O único ponto que precisa melhorar é o café da manhã, pois privilegia a alimentação local, esquecendo-se dos hóspedes de outras partes. Além disso, a demora na reposição dos alimentos é muito grande.
Stayed 2 nights in Oct 2019

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Mickael

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2019

2/10 Terrible

Lars

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away - they give your room away
Had pre-paid the room but when I arrived they still had no rooms available at all - why a hotel would take payment upfront and give the room to someone else is beyond comprehension. They moved me to a different hotel down the street which appeared to be of lesser quality than their own - at least that is my clear impression when comparing the new hotel and my room to the pictures of what I had pre-paid for. can somewhat understand it if you have not prepaid and they don't know if they will get their money, but with prepayment this is simply totally unacceptable.
Stayed 1 night in Oct 2019

10/10 Excellent

Anneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanon hotell
Bara fyra månader gammalt, kanonfint hotell. Allting mycket fräsch, sängen helt underbar. Trevlig personal. Men förbättringsområden är, den unga personalen ska inte sitta och äta sin frukost i samma resturang som kunderna. Det ger ett oproffsigt intryck!! Och definitivt inte gå och småäta, när kunderna ser det! Om personalen växer till sig lite mer, och städar noggrant. Som att torka av lister, speglar, och allting runtomkring. Så kommer det gå strålande och utvecklas till femstjärnig hotell.0
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
みなさんがいつも笑顔で会いました。 でも、朝ご飯、6時からいけませんか？ 今回、ほんとにありがとうございました。
Stayed 4 nights in Apr 2019