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Reviews of Chanthapanya Hotel

3.5 out of 5
Chanthapanya Hotel
132 Rue Norkeokoummane, Vientiane, Vientiane Prefecture

Reviews

8.6

Excellent

Rating 10 - Excellent. 44 out of 95 reviews" "
Rating 8 - Good. 36 out of 95 reviews" "
Rating 6 - Okay. 13 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 0 out of 95 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Johannes

Liked: Cleanliness, staff & service, room comfort
Great location, friendly staff, good breakfast, good wifi, good A/C. Pool area a little dated and rooms on the small side. Overall, a great choice and would recommend as a good inexpensive option in central Vientiane.
Stayed 2 nights in Jan 2024

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family holiday
Great hotel in the heart of Vientiane. Short distance walk to night markets, restaurants, supermarket, and Mekong river front. Family room was spacious and loved the balcony during the mornings. Nice added touch with the breakfast in the morning with a variety of Asian dishes as well as western breakfast. Staff were friendly and helpful with a smile. The only downfall was the hot water pressure in the shower where it either gets too hot or too cold and some minor renovation required in the rooms. But very comfortable and great location. Would highly recommend this hotel for families.
Stayed 4 nights in Dec 2023

6/10 Okay

Daniel

Disliked: Cleanliness, staff & service
Rooms are dated with need of maintenance - pool dirty (I asked twice for pool to be skimmed of significant volume of insects but no action)

10/10 Excellent

Harry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old, but clean and convenient. The staff was very helpful.
Stayed 4 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay , friendly helpful staff. And an excellent central position within Vientiane
Stayed 3 nights in Nov 2023

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is excellent. However the hot water system doesn’t work great. The temp of water is unstable. That is the only unpleasant experience with our stay.
Stayed 5 nights in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest property that I’ve stayed in the region.
Stayed 4 nights in Oct 2023

6/10 Okay

Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel, disappointing service
A lovely clean, comfortable hotel but let down by disappointing service: - I reported 4 easily-remedied faults with the room (safe, wash basin plug, bath plug, toilet flush) but none were addressed during my stay - There was no room service even though the literature in the room advises to simply ask at reception - There were no scales available to weigh luggage before departure to the airport. - Transfers to and from the airport and railway stations were extortionate.
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
Will be back on my next visit
Wonderful staff all very helpful to me. And a great breakfast worth the stay just fir that alone
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Liked: Staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Donald, Lochgilphead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Nice breakfast and swimming pool. Good location.
Stayed 20 nights in Sep 2023

8/10 Good

SIEW ENG SHARON

Travelled with family
Liked: Cleanliness, staff & service
Quiet area. Room is big n comfortable. Front desk helpful with booking of train ticket, taxi.
Stayed 2 nights in Sep 2023

10/10 Excellent

BRADLEY R

Stayed 1 night in Jul 2023

10/10 Excellent

marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the wooden architecture and the art deco. Rooms are larger than usual including the bathroom. Staff are friendly and accomodating.
Stayed 2 nights in May 2023

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean, I love it
Stayed 12 nights in Mar 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For its central location its remarkably quiet in the area, the only noise is occassional corridor echo and doors. Rooms are comfortable and excellent rainforest shower. Good breakfast to mostly asian but bacon and egg if that what you want. Pool area very pleasant in afternoon once shade comes. No diatace to anything.
Stayed 3 nights in Feb 2023

10/10 Excellent

Brenda K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel centrally located
The hotel was beautiful and so convenient to the sights and the night food market. The breakfast was great.
Stayed 3 nights in Feb 2023

10/10 Excellent

jo anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful woodworking detail on the balcony doors, large dining room for breakfast nice selection, great security at the door, amazingly modern bathroom. Close to river walk and markets
Stayed 2 nights in Feb 2023

8/10 Good

Phillip

Business traveller
Liked: Cleanliness, property conditions & facilities
Great and attentive staff. Surprisingly nice given its price point. Decent breakfast and great pool area (which I didn’t use but enjoyed working at during the midday.)
Stayed 5 nights in Jan 2023

10/10 Excellent

Saly

Stayed 1 night in Jan 2023

8/10 Good

Herve

Stayed 1 night in Jan 2023

6/10 Okay

Margaret

Travelled with partner
The hotel is in an historic area of the city - an easy walk to most interesting sights. The hotel itself is dark and full of carved wood. The rooms are large but dreary.
Stayed 2 nights in Jan 2023

8/10 Good

Jean François

8/10 Good

Archy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, night market just right the downstairs. very covenient to the main sights.

6/10 Okay

Arturo, Kuala Lumpur

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
It's a beautiful building in the best area to walk the riverside. It has a working lift and the rooms are clean and spacious. The bathroom was a disappointment though, very uncomfortable and small compared to the room. The service was mixed, breakfast and its staff were awesome, but the desk team didn't even book train tickets for us as the hotel in Luang Prabang did. We spent two hours queuing to get the tickets and had to pay through some guy at the ticket booth because you can only pay using a local QR code app. I don't think I would stay again here.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
Very nice spacious room. Shower was deluxe with strong water pressure.
Stayed 1 night in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large comfy rooms
It’s a good lovation with a nightly street market right outside the front door. I booked a large room, 500 sq feet, and it was great; full frig, sitting area, terrace. Modern bathroom with large tub and seperate large shower with excellent water pressure. A/C was also excellent. My booking came with breakfast which was a disappointment; no signs or labels for food, served buffet style but chaffing dishes left food cold. It’s not worth getting out of bed for. But the hotel can be recommended.
Stayed 7 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in central location
Very good hotel for the price, pool was nice but doesn’t get much direct sunlight after midday. Breakfast buffet was good and tasty but they struggled to keep things stocked during busy times. Staff were helpful with booking buses/taxis needed. Overall a pleasant stay in Vientiane.
Stayed 1 night in Dec 2022

10/10 Excellent

Keith

Liked: Staff & service, amenities, property conditions & facilities
My wife and I have been to Vientiane several times, but this was the best. Our junior suite was excellent. Great service.

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the Lao decor everywhere especially in the rooms is beautiful. bathrooms are amazing. service with authentic Lao smiles. fantastic breakfast spreads. this place will really enhance any visit to Vientiane!!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Friendly welcome. Wonderful staff spotlessly clean. Great breakfast choice. Nice room and good facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff and clean room
Stayed 1 night in Sep 2022
Response from Phonekeo on 28 Sept 2022
Sabaidee Kimberly, Greeting from chanthapanya hotel Thank you so much for nice review, we are looking forwards to meet and welcome to our hotel again. Khopchai Lai Lai Phonekeo General Manager

8/10 Good

Clive F

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2022
Response from keo on 28 Jul 2022
Sabaidee Clive F, Greeting from chanthapanya hotel Thank you so much for nice review We are looking forwards to meet and welcome to our hotel again. Khopchai Lai Lai Phonekeo General Manager

8/10 Good

D, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly and helpful staff, nice breakfast.
Stayed 3 nights in Feb 2020
Response from keo on 8 Mar 2020
Sabaidee , Greeting from chanthapanya hotel Thank you so much for your positive comments. We are pleased to have you as a guest and are looking forward to welcoming you again with Lao spirit. khopchai Lai Lai Phonekeo S, GM

8/10 Good

Stacy, Portland

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a balcony and screen doors leading out which was a nice touch. The shower was amazing. It had a rain shower, a hand held shower head, body jets. Best hotel shower. Hot water, great pressure. We had friends staying in a different section id the hotel, and they didn't have a fancy shower or balcony, so maybe you have to upgrade to get them. The street was quiet at night. Good restaurants all around and easy to find a tuk tuk. I would stay here again. My only complaint is that the floor squeaks with every step. Makes it hard to get up and not wake your partner if you walk to the bathroom.
Stayed 2 nights in Jan 2020
Response from keo on 26 Feb 2020
Sabaidee Sir or Madam, Greeting from chanthapanya hotel Thank you for your valuable comment. We appreciate your suggestions. We are working on a solution for inconvenient problems . Looking forward to welcoming you again at our hotel Khop chai lai lai Phonekeo S. General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient location. Many restaurants close by. Staff is so nice and helpful, friendly.
Stayed 3 nights in Nov 2019
Response from keo on 24 Nov 2019
Sabaidee Anonymous, Greeting from chanthapanya hotel Thank you so much for nice review, we are looking forwards to meet and welcome to our hotel again. Khopchai Lai Lai Phonekeo General Manager

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Check your room for hot water in shower/bath
The hotel is small, carved wood appointed and charming. Service is excellent. How we, before you accept your room check that you can control the temperature in your shower and/or bath because they are quite capable of offering you a room (2 in our case) that do not give you hot water control. (Sink’s are different)
Stayed 5 nights in Aug 2019
Response from keo on 8 Sept 2019
Sabaidee Anonymous, Thank you for your valuable comment. We appreciate your suggestions and already have changed the New Shower alls rooms and temperature controlling, it is easy to using now. We are working on a solution for the other problems. Looking forward to welcoming you again at our hotel Khop chai Lai Lai Phonekeo S. GM

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were amazing and very helpful. The room was amazing and great amenities. It’s also close to many attractions and great places to eat. Tuk tuk are always nearby so getting around is very easy.
Stayed 5 nights in Jun 2019
Response from keo on 22 Jul 2019
Sabaidee , Sir or madam, Thank you so much for your positive comments.We are pleased to have you as a guest and are looking forward to welcoming you again with Lao spirit. Chopchai Phonekeo S, Manager

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Sabadee
Good hotel good location staff are very helpful and would stay here again.
Stayed 5 nights in Apr 2019
Response from keo on 30 Apr 2019
Sabaidee Terry, Greeting from chanthapanya hotel Thank you so much for your positive comments.We are pleased to have you as a guest and are looking forward to welcoming you again with Lao spirit. Khopchai Lai Lai Phonekeo S, General Manager

10/10 Excellent

TATSUYA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2023

8/10 Good

YUICHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Q J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a central location.
Nice hotel in the centre of Vientiane. Spacious room with a very nice bathroom and a little balcony to sit outside and watch all the street life. Staff was professional.
Stayed 2 nights in Nov 2023

8/10 Good

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Leif Arne

Stayed 2 nights in Sep 2023

6/10 Okay

sungho

Stayed 5 nights in Aug 2023

10/10 Excellent

jose miguel alos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me volveria a quedar sin dudarlo.
Stayed 3 nights in Jul 2023

10/10 Excellent

KyoungHo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

6/10 Okay

JINHWAN

Travelled with group
숙박후기
시설도 그렇고 수영장은 목욕탕 수준임 위치는 여행자 거리에 가까워 주변 관광시 이동비용이 안들어 장점 피곤해서 바로 취침해서 소음관계는 모르겠음
Stayed 1 night in May 2023

10/10 Excellent

Leif Arne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra service
Godt hotel med særpregen design. Store rom (junior suite), bra aircondition system. Enkel frokost. Sentralt beliggende.
Stayed 2 nights in May 2023

10/10 Excellent

Kyoungsik

Stayed 2 nights in May 2023