Deluxe Double Room | Balcony
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Reviews of Moonlight Champa

2.5 out of 5
Moonlight Champa
13 Pang Kham Street, Ban Sisaket, Chantaboury District, Vientiane, Vientiane

Reviews

8.6

Excellent

Rating 10 - Excellent. 17 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 5 out of 33 reviews" "
Rating 4 - Poor. 0 out of 33 reviews" "
Rating 2 - Terrible. 1 out of 33 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

SIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice place, i had a welcome message on a chalkboard and they offer free bicycles to get around the area. Close to a lot of sights and a short walk to the river and night markets. A good place to stay.
Stayed 1 night in Jan 2020
Response from Moonlight Champa Team on 31 Jan 2020
Dear Simon, Thanks for your wonderful review. We look forward to serving you again in the future. Happy travels

6/10 Okay

Leonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service, but basic comfort.
We thought that the service at the hotel was great, really nice people (and a friendly cat!), very welcoming, and the area is perfect for exploring Vientiane. However, the rooms are very small and the bathrooms smaller, beds not very comfortable, air conditioning did not work well. So, recommend with some reservations.
Stayed 3 nights in Dec 2019

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff member working here was very kind, helpful and relaxed. The room wasn't very big and the bathroom smelled a bit moldy (I do know this is a common problem in a tropical climate like Laos). The bed was comfortable, however.
Stayed 2 nights in Oct 2019

8/10 Good

Ralph

Liked: Cleanliness, staff & service
Clean room and good location
Staff was very helpful. Website said breakfast for 2 was included but no breakfast was provided. Need to update website. Walkway to room on second floor dark to burned out lights? Wifi very weak only one bar. Location is good.
Stayed 4 nights in Oct 2019
Response from Brad on 12 Nov 2019
Dear Ralph, thanks very much for the feedback. We stopped with the breakfast some months ago, unfortunately it seems the change did not come through to Expedia website . We are so sorry and will address this immediately. Happy travels, Moonlight Champa Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Choice
I loved my little nook at Rm 403! Put and Kuyi were great hosts explaining everything. Also, I appreciate the water dispenser rather than plastic bottles. Keep it up!
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Vientiane!
Very welcoming, friendly and helpful staff:) Comfy bed and central location. They have bikes available to borrow and free water.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SCAM. We booked a superior room but upon arrival were told this wouldn't be available for an hour as the plumbing was broken and being fixed. The second we checked in, they suddenly said "oh actually the plumbing is going to be broken for at least a day so you'll have to stay in another (inferior) room. This room was not adequate so we decided to leave immediately (without unpacking or anything) and go elsewhere. Staff told us we would receive a full refund but upon calling Expedia we were told staff said this was not the case. Shameless disrespect towards paying customers which is all the worse when compared to all other hotels we stayed in in Laos which were incredibly friendly and couldn't do enough to help you.
Stayed 2 nights in Jul 2019

10/10 Excellent

Loke, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to airport shuttle bus stop A10. Look for a dark blue building. Staff were great. Breakfast was good too. Overall, no complaints for the price.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you Moonlight Champa.
We enjoyed our stay at Moonlight Champa. Mr Ley was a very helpful host. he made sure we had everything we needed. Great location and The Airport Bus stops right near the hotel.
Stayed 3 nights in Dec 2018

10/10 Excellent

Saravanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget accommodation with friendly staff
The hotel is located in a great area - near major attractions and the river. The staff were very helpful and had a lot of nice little touches to make your stay pleasant. Pro tip: if you are staying in this hotel, you can go to/from the airport in a bus and no need to take a cab. The hotel also provides free bicycle service to roam around. FCFS of course. The room itself is quite compact and sufficient for budget accommodation. My only quibble is the internet. It is quite slow.
Stayed 4 nights in Dec 2018

8/10 Good

Allan, Carmel Valley, CA, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small property on quiet street, near main tourist areas of city. Friendly, helpful staff.
Stayed 1 night in Nov 2018

10/10 Excellent

Chelsea&Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a lovely hotel with a helpful & kind staff! We arrived exhausted (well before check in) and they quickly got us into our room so we could sleep. Nice breakfast, good map provided of the area, and lots of advice on getting around town / to the Buddha park. Lots of restaurants & coffee shops nearby. A tiny bit out of the center so it’s nice and quiet at night. Highly recommend!
Stayed 3 nights in Oct 2018

10/10 Excellent

Paul, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff happy to help and advise. Room was fine, comfortable and clean. Breakfast was tasty.
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Staff & service

8/10 Good

Jung-Pao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good
Overall , this guesthouse is good, but there were a crew of locals , played ball game until late-night just next door lol.....guesthouse location is nearby black tower . 10mins walk distance to backer area,10mins walk distance to central bus station
Response from Yeng on 11 May 2018
Dear Jung-Pao, Thank you so much on supporting Moonlight Champa, we are from Moonlight Champa team to express your kindness, we will never forget your kindness and support. once rememberable thing that we will keep it in our mind forever is your nice smiling, you are always keeping nice smile, and talk sweetly to us, we so appreciate on what you did especially is your nice smiling. now deeply from our heart would say 'thank you so much and we hope to see you and your smile again' Sincerely, Shor, the staff of Moonlight Champa

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
NO hot water shower
basically hot weather country, but night and morning was quite chilling BUT NO HOT water at all for shower.
Stayed 2 nights in Jan 2020
Response from Moonlight Champa Team on 31 Jan 2020
Thanks very much for your feedback. Our staff have checked and all the showers have hot water working. Note there is a safety switch for the hot water by the bathroom door. Please don't hesitate to bring any facility issues to our staff's attention, they are very happy to serve you.

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Bangbig

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
가격대비 최고, 주변 밤 늦은시간 식사할곳 있음, 직원이 매우 친절함, 침대도 편하고 깨끗함
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが親切でフレンドリー。 比較的静かな場所にあり、でもどこに行くにもアクセスしやすい。
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
とても暑い日だったが、エアコンの効きが悪く、部屋が暑かった。部屋も少し狭い。写真ほど綺麗ではない。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles ist hübsch gestaltet und strahlt eine gemütliche Atmoshäre aus, in welcher man sich pudelwohl fühlt. Am besten wie wir ein Zimmer mit Privatbalkon buchen. Dieser ist groß, begrünt und bietet eine schöne Aussicht. Der kostenlose Fahrradverleih stellt einen ganz besonders zu lobenden Service dar.
Stayed 1 night in Jan 2019

10/10 Excellent

AnnKristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moonligth Champa is a charming small hotel with walkingdistance to most attractions otherwise just take a Tuktuk.Small rooms but they have all you need.No elevator.Good wifi. Helpful staff with mr.Ley in the front.He helped is with booking our transfer to Vang Vieng. I recommend this hotel would definitilly stay here If I'm coming back to Vientiane.
Stayed 4 nights in Jan 2019

6/10 Okay

Steeve, Montréal

Liked: Cleanliness, staff & service
Séjour de 8 jours à Vientiane en janvier 2019.
Très bon accueil, personnel souriant et toujours prêt à vous aider. Hôtel très propre. Déjeuner simple et correct. Lit confortable quoiqu'un haut mais la literie doit être changer. Jamais vus des serviettes de bain aussi mince. Attention si vous souffrez d'allergie aux poils de chat. Il y en a deux qui se promènent dans l'hôtel librement. Les salles de bain auraient besoin de rénovation. Nous avions des senteurs d'égout assez régulièrement qui venait de cette dernière. Aucun rangement dans la chambre. Bon hôtel, mais un peu cher. Alain et Steeve - Canada
Stayed 8 nights in Dec 2018

8/10 Good

Frédérique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2019

8/10 Good

INHOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
나이스 스테프
이래도되나 싶을 만큼 친절합니다 위치도 이 보다 좋을 순 없고요 방이 조금 좁지만 가격 대비 만족합니다
Stayed 2 nights in Dec 2018

10/10 Excellent

FabioMarco, Parma

Liked: Cleanliness, property conditions & facilities, room comfort
Guesthouse situata in prossimità del centro di Vientiane. Gestita in maniera ottima,svolge anche attività di agenzia turistica. Biciclette a noleggio gratuito. Perfetta...
Stayed 1 night in Nov 2018

10/10 Excellent

YOUNGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방은 약간 좁지만 서비스는 최고
이렇게 친절하게 해줘도 될까 싶을 정도로 엄청 친절하게 해줍니다. 자전거도 빌려줘서 근방을 돌아다닐 수 있더라구요. 비엔티안 돌아와서 비행기 타는 날에도 짐 놔두고 다녀와서 비행기타러가도 된다고 하고.. Mr. Lay thanks a lot!
Stayed 1 night in Aug 2018
Response from Mr.LAY on 19 Sept 2018
Hi, Youngho good to hear that, from you Thank you for choosing and Happy to stay Moonlight Champa. i hope to see again Best regards, Mr.LAY

10/10 Excellent

YOUNGWOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고
최고최고최고 저녁늦게 도착했는데 파란색건물이라 찾기 쉬웠어요. 직원분들도 너무 반겨주셔서 고마웠습니다. 숙소는 방이 조금 작은감이 있긴했는데 정말 깨끗했습니다. 조식이 정말 맛있다는데 아침 일찍 나가느라 먹어보진 못했네요. 다음에 가게되면 또 이용해서 조식 먹어볼께요. 직원분들의 친절한 서비스에 감사했습니다.
Stayed 1 night in Jul 2018
Response from Mr.LAY from moonlight champa on 27 Aug 2018
Hello, Thank you for choosing Moonlight Champa good to hear from you i hope to see you Again Please keep us in mind the next time you're heading this way. Best regards, Mr.LAY

8/10 Good

Antonio, Cervia

Liked: Cleanliness, staff & service, property conditions & facilities
Ottimo ma spartano
E un albergo in centro a Vientiane Poche pretese va bene per pochi giorni La stanza non troppo spaziosa senza armadi ne in frigo bar ne un bollitore. un bagno piccolo senza box doccia questa è all interno dello stesso bagno non è presente asciugacapelli Il personale e squisitamente gentile e disponibile c è la possibilità di utilizzare delle bici La colazione e a menu e sufficiente
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed 2nights. All the staff was very helpful and free rental bicycle was good to go around Vientiane. Wifi connection was perfect.
Response from Yeng on 11 May 2018
Dear Anonymous, Thank you so much for supporting Moonlight Champa, we are from Moonlight Champa team to express your honesty and greatness. since you have leaved in our facility, the Moonlight Champa team miss you and think a bout when we will see you again. However, we so appreciate on your kindliness and we will keep your honesty in mind when we meet and talk to you again. Thanks Sincerely, Shor, the staff of Moonlight Champa

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
- staffs are very friendly and kind - close to NAMPU fountain - a liitle far from night market - weak wifi in the room, but you can use it at the lobby