Vila Flor Hotels

"Casa de Arco is an amazing location with delightful staff and delicious breakfast. Highly recommend the tour with Marco from Douro Exclusive"

"Absolutely lovely property and the the female member on reception was so nocecand helpful. However a major road was closed nearbtge hotel and we were not warned about his in any way and when we encountered it we were directed to a different route by the police which was the scariest route I have taken in my life of 45 mins of pure hell and my husband is a very confident driver. We then found out from the restaurant were visiting that our hotel had a private safe route which no one bothered to tell us about. When challenged by this later the reception staff of 2 men doged every way to apologise or to take any responsibility which was disgraceful "

"Super friendly staff spacious room , excellent chef restaurant on site "

"My only regret is not staying longer. Everything about our stay was perfect. The owners are wonderful! We drove in from across Spain, and we were ready to unwind after a long journey; they made us feel at home - we loved it. This stay, albeit short, was one of the highlights of our trip. Dinner was great! Definitely planning on returning. "

"Hotel is located on hill area, view is very good from terrace area. Room is clean. Room has no iron box. Basic amenities with simple hot pot. Dog barking outside, we could hear the noise from bathroom window. Breakfast is ok, there are not many other choices outside the hotel near by or near station area. "

"One of the best places I've ever stayed. Room was spotlessly clean, breakfast amazing, and location spectacular. Every person working there was wonderful. Easy walk to town, and lots of hiking trails to discover. I hope we can return someday! "

"The property has stunning views and spacious rooms but lack little things like tissue or a waste basket. Our room wasn’t as clean as I expected with random hair in the bathroom. The bathroom had glass walls which is ok but a door for toilet privacy would be appreciated. The shower floor wasn’t tile but linoleum that gave way as you stepped on in. There is a restaurant and bar. Food was tasty. Did not use the pool or spa. "

"Staff was amazing and the food was incredible. Would highly recommend and would definitely stay here again!"

"Incredible hotel in a jaw-dropping setting. The staff are so helpful and friendly. The restaurant on site is out of this world good. Loved our stay there and will definitely be back"