Village Aurora Shopping Center

There was only one rude person that I encountered (front desk person who answered when I called down to ask a question about housekeeping) The location was perfect, the amenities were nice, the hotel was very clean-two restaurants and a little shop for snacks and toiletries, pool and fully equipped gym. Our room was very clean and the view was nice.

Service, place and staff was amazing. Everything was spectacular & the people absolutely the best

During our recent stay, my family and I encountered several significant issues. The air conditioning unit was inoperable, leading to an uncomfortably high indoor temperature that surpassed the external temperature. Furthermore, all windows were sealed, preventing any natural ventilation. We also noted the presence of multiple ants and two sizable cockroaches within the room. Upon reviewing previous guest feedback, it appears that similar concerns were raised two months prior, at which time assurances of corrective action were provided. Regrettably, these issues remained unresolved during our visit. Despite these challenges, the property's location is highly advantageous, offering convenient access to the canal and Bourbon Street, both within a 7 to 10-minute walk. Additionally, a hop-on hop-off tour stop is located just a 5-minute walk away. The interior decor and appliances were modern and well-maintained. Should these issues be addressed and resolved, I would certainly consider returning to this establishment.