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Best Western Hotel Madan

3.0 star property
Suburban hotel with free breakfast and 24-hour business centre

Choose dates to view prices

Best Western Hotel Madan, in the city center, offers continental breakfast and global cuisine. The onsite cafe provides coffee, while coworking areas and high-speed WiFi support business needs. Travelers appreciate dry cleaning and 24/7 front desk assistance.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
TV
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Room With Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed and 1 Twin Bed, Non-Smoking

  • Sleeps 3

1 Double Bed and 2 Single Beds - Non Smoking

  • Sleeps 4

King Room-Non-Smoking

  • Sleeps 2

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About the area

Map
Av. Madero Zona Luz, Centro, Villahermosa, TAB, 86000

What's nearby

  • Torre del Caballero - 3 min walk - 0.3 km
  • Villahermosa Market - 12 min walk - 1.0 km
  • Cathedral of the Lord - 16 min walk - 1.3 km
  • Carlos Pellicer Camara Regional Museum of Anthropology - 18 min walk - 1.6 km
  • Tomas Garrido Canabal Park - 6 min drive - 2.6 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 17 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Ya Pizza - ‬3 min walk
  • ‪Café La Cabaña Centro - ‬2 min walk
  • ‪Viva Tabasco - ‬2 min walk
  • ‪Taquería El Portalito - ‬3 min walk

About this property

Best Western Hotel Madan

Hotel in the city centre
You can look forward to free continental breakfast, a coffee shop/cafe and dry cleaning/laundry services at Best Western Hotel Madan. The on-site international cuisine family restaurant, Madan Restaurant, offers breakfast, lunch and dinner. In addition to a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Airport pick-up service (surcharge), express check-out and a 24-hour front desk
  • Meeting rooms, smoke-free property and tour/ticket information
Room features
All guest rooms at Best Western Hotel Madan have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 20-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping and phones

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 15 metres
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Madan Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • In a state park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (254 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25, per pet, per night, plus a deposit of USD 37 per stay
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 4)
  • Pet deposit: USD 37 per stay
  • Pet fee: USD 25 per pet, per night
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply

Property is also known as

Best Western Hotel Madan
Best Western Hotel Madan Villahermosa
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Frequently asked questions

Is Best Western Hotel Madan pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 37 per stay and a fee of USD 25 per pet, per night.

How much is parking at Best Western Hotel Madan?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Hotel Madan?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Best Western Hotel Madan?

Checkout is at noon. Late check-out is available for a fee.

Does Best Western Hotel Madan provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 19 per vehicle applies.

Where is Best Western Hotel Madan located?

Located in the heart of Villahermosa, this hotel is within a 15-minute walk of Torre del Caballero and Villahermosa Market. Cathedral of the Lord and Carlos Pellicer Camara Regional Museum of Anthropology are also within 1 mile (2 km).

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Reviews

Best Western Hotel Madan Reviews

8.0

Very good

8.6

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 91 out of 200 reviews
Rating 8 - Good. 55 out of 200 reviews
Rating 6 - Okay. 27 out of 200 reviews
Rating 4 - Poor. 14 out of 200 reviews
Rating 2 - Terrible. 13 out of 200 reviews

Reviews

10/10 Excellent

Juana María

Liked: Amenities
Greatest stay
Stayed 3 nights in Aug 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in downtown, easy to walk to many shops and restaurants. Close to the bus station. The staff was friendly specially Jeronimo .
Stayed 1 night in Jul 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this hotel was, for the most part, excellent. The staff were all incredibly friendly and helpful, the room was spotless, and the bed was very comfortable. The location was also perfect for what we had planned. We would have given this a five-star review, but the room was missing a refrigerator, which was a significant inconvenience during our stay. If a mini-fridge had been available, it would have been a perfect experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is downtown centro, easily accessible and there is a parkade easy to get to. Staff are friendly and great hosts.
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were very clean and staff amazing.
Stayed 1 night in Jul 2023

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t up to the standard of a best western
Stayed 1 night in Jun 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The is no parking in the property
Stayed 1 night in May 2025

10/10 Excellent

Jean

Disliked: Property conditions & facilities
You get what you pay for! Location is great. Hotel below, very much below normal Best Western standards! Noisy, dirty and generally a 1-star hotel in the western world!
Stayed 3 nights in Dec 2024

4/10 Poor

MARIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
For a Best Western Hotel, it did not meet my expectations. It is a nice old building, but it needs better maintenance
Stayed 2 nights in Dec 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service
Excellent service, but light fixture in the bathroom was too dim to see by.
Stayed 1 night in Nov 2024

10/10 Excellent

israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 4 nights in Aug 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Decent economic hotel. I appreciated the air conditioning as the city was very hot and humid. I’m traveling with 2 small dogs and the hotel was very accommodating. I didn’t care for the city if Villahermosa, very dirty and not pet friendly. Naturally, I spent all my time in the hotel.
Stayed 2 nights in Jul 2022

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I wished that there was more support for non-English speaking clients but otherwise the property met our expectations for a hotel in Villahormosa downtown. The hotel is across the street from the start of the upgraded walking streets with shops and eateries. We chose to dine at the hotel to be safe. We were thankful for the cafe in the hotel. All of the staff was helpful and kind even though the langauage barrier was challenging.
Stayed 1 night in Feb 2024

8/10 Good

Jose caleb

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 3 nights in Jan 2025

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As we say in the business: Location, Location, Location. This hotel is extremely well situated. Street that are people only abound. Stores and stores. Restaurant even if not great ones. The zocalo is 2 street corners away. You are in the center of the center. This hotel has everything: food, bar, reception. I enjoyed this trip at this hotel.

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service
The prpoerty is nice🙃...very secure. There's a security guard 24/7. The restaurant has a good menu and the service is excellent. Hot water, the elevator, the house keepers and AC worked well all the time. Great downtown location. Plan to do your activities early. At night many bars open and that brings a different scenario, overall, I would stay there again, I do recommendations it.
Stayed 2 nights in Feb 2023

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Nov 2024

4/10 Poor

Yamile

Liked: Cleanliness
Disliked: Amenities
It is an old building so they constantly have problems with the water pipes. The day we checked in at 1pm there was no water, and so we were until 6pm Approx. The attention of front desk people wasn't so kind. Includes breakfast. The restaurant staff is quite friendly.
Stayed 1 night in Jul 2024

4/10 Poor

Cristian

Disliked: Property conditions & facilities
I’m make my booking for two rooms, on my Expedia app apear the two room. At the hotel only apear one room, the room had an unpleasant odor, and hair in the shower

4/10 Poor

philippe

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Their is construction happening they were banging hammers at 7.20 am. Alot of the staff is hunting you down for an tips. I get it but at some point you can hunt every pesos.
Stayed 1 night in Mar 2024

2/10 Terrible

HUGO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I make a hotel reservation thru Expedia I get the worst room the hotel has. And this time it was the same thing. First, the check in it took over an hour to get a room. They need it to get paid first by Expedia. Then I was giving a noise room on the second floor. it seems the hotel air conditioning system was outside the room. I asked for another room and Francisco gave me a room facing the local bars. The loud music didn’t stop until 5am. We got out of the hotel a left at 6am. Horrible place.
Stayed 1 night in Jan 2024

4/10 Poor

Adrian

Disliked: Staff & service, property conditions & facilities, room comfort

Do not recommend it.

Front desk charged us even though we prepaid for the room. I did not remember because it was a multiple stop trip, so I paid.Staff was horrible, Mariana needs A LOT of training. Room smells like cigarettes because people smoked in the room and left the cigarette butts by the window.Mattress was old, towels smelled like smoke too. Nobody seems to know what is going on. The only area in which the hotel was excellent, was the friendly and very helpful waiter at the breakfast. I will hire him any day!!!!
Stayed 1 night in Jul 2022

6/10 Okay

Alba

Liked: Staff & service
Personal es excelente. Restaurant es bueno. Planta física necesita más atención
Stayed 3 nights in Sep 2025

6/10 Okay

Gabriel Rangel

Liked: Staff & service, amenities
El servicio del personal es excelente , los meseros y las personas de recepción MUY AMABLES, los cuartos dejan mucho que desear no tienen buena limpieza, las cortinas de los baños sucias , la TV no funcionaba , la ubicación del hotel nada agradable,
Stayed 2 nights in Aug 2025

2/10 Terrible

Filiberto

Disliked: Cleanliness, staff & service, property conditions & facilities
Sin devolución por pago de día de estancia de mascota no utilizado
Stayed 2 nights in Aug 2025