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Reviews of Hotel Mercure Villefranche en Beaujolais Ici & La

4 out of 5
Hotel Mercure Villefranche en Beaujolais Ici & La
384 Boulevard Louis Blanc, Villefranche-sur-Saone, Rhone

Reviews

8.4

Very good

Rating 10 - Excellent. 99 out of 282 reviews" "
Rating 8 - Good. 137 out of 282 reviews" "
Rating 6 - Okay. 33 out of 282 reviews" "
Rating 4 - Poor. 10 out of 282 reviews" "
Rating 2 - Terrible. 3 out of 282 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Laval

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2024

6/10 Okay

Guillaume

Disliked: Staff & service, property conditions & facilities
We liked the area of the property, quite central. We did not like the service during breakfast, incredibly poor.
Stayed 1 night in Sep 2023

10/10 Excellent

Charles H

Stayed 1 night in May 2023

8/10 Good

Kateryna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent just one night, no problems discovered :) very easy check-in
Stayed 1 night in Aug 2022

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay here. It met our expectations. Great location, friendly staff, parking on site.
Stayed 3 nights in May 2022

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were wonderful and so helpful, but the room had so many problems. The extractor fan in the toilet would not work, the air conditioning/heating would not turn on, the WiFi kept on dropping out and finally the electrical socket was hanging out of the wall. Unfortunately nothing seemed to be able to be done to rectify situation. Hopefully the hotel can correct this situation shortly, along with the breakfast cooked menu being left to go cold and not replaced when asked for fresh.
Stayed 1 night in May 2022

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place to stop on a trip or visit
Nice hotel,chosen because of the restaurant. It was our second stay. Excellent diner. Very nice staff
Stayed 1 night in Nov 2021

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Comfortable hotel with good restaurant For dinner and breakfast. Would happily stay there again.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As you can see from the ratings, we were pleased with our stay. Housekeeping needs to be more attentive as there was a bedside light broken and being Sunday impossible to replace!! The restaurant and dinner was good but we felt rushed.....do not serve the enrtee when the diners are stiil enjoying their Apperos. We we there for a nice relaxed evening...not the staff's fault but their their training. Thank you.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Ok stay for a night
Normal hotel with a handy location. Breakfast was ok.
Stayed 1 night in Aug 2021

10/10 Excellent

Lacqueem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Visit
My first trip to France and whilst i do not speak the language i was taken care of remarkably well and handled with patience when translations were needed.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and good value
Very clean and comfortable. A great night's sleep. Staff were exceptionally helpful going above and beyond
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great, awesome, nice, cool, big, small, large, thin
Stayed 2 nights in Jun 2019

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprisingly good hotel and restaurant.
We were surprised by the quality of this hotel and its value for money. On arrival we drove straight into its secure underground car park with direct access to the reception area above. Checkin was very efficient and friendly, offered in French and fluent English. Service throughout was very good, our room spacious, quiet, comfortable and well-designed with an excellent walk-in shower. The restaurant was equally good with a clear menu (in French only, surprisingly, but help on hand) very attentive waiting staff, reasonable range of choices including an inexpensive, fixed-price daily menu and nice choice of wines. Breakfast was the best we have experienced for some time in a mid-price hotel: hot and cold options well made and well presented. Overall, highly recommended, especially as it is just a few minutes from the motorway. The quality of this hotel more than compensates for its rather disappointing surroundings but for a stopover it is hard to beat.
Stayed 1 night in Feb 2019

4/10 Poor

Michael

Disliked: Property conditions & facilities, room comfort
One to be avoided.
At Mercure we expect a certain level equivalent to a 4* hotel. This one fell well below that - small room, uncomfortable basic furniture, no fridge, no tea/ coffee making equipment, no luggage holder etc. Very much Formule Un standard with shower room. Disappointing stay.
Stayed 1 night in Dec 2018

10/10 Excellent

Nabil, St Louis, MO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay in this hotel in the heart of the Beaujolais region. Also as a bonus it has a superb restaurant.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2018

8/10 Good

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Nicolas, Westport CT - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, looks new with tasteful amenities and excellent service. The food, from breakfast to lunch ‘snacks’ is worth stopping by even if you don’t stay at the hotel. What a nice crew and unbeatable food quality for the price. This hotel made me rethink the image I had of the Mercure brand. Superb experience
Stayed 2 nights in Aug 2018

10/10 Excellent

Michelle, Fontainebleau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly helpful and pleasant.
Stayed 1 night in May 2018

10/10 Excellent

Patrick, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great welcoming hotel
Very nice hotel, comfy bed, there’s an amazing restaurant in the hotel, great location...
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. I object to being told how much I should write.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where do I unload the car?
Great hotel, great service, all fantastic but difficult to stop the car and unload the luggage as there is no parking bay for the hotel. Now that I know, understand that there is a parking lot next to it so would stop there and call reception to see if they would open the gates for me....apart from that, all great.
Stayed 1 night in Sep 2017

4/10 Poor

david

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms not up to usual standard of a Mercure
Hotel room was small and dismal. Windows very dirty and looked out on to a side road and was dark.
Stayed 1 night in Aug 2017

8/10 Good

DEAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greg at reception went above and beyond... fantastic...
Stayed 1 night in Jun 2017

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Convenient location
Good value, no frills room in a business style hotel. Separate shower and toilet rooms on opposite sides of the room were slightly inconvenient. Conveniently located close to station and the main shopping street. Extras, including the bar, parking and breakfast are on the pricey side but the quality of the restaurant was good.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CleN and modern hotel
Overnight, nicely situated with secure underground parking, albeit 10€. Friendly and welcoming

10/10 Excellent

Nicolas, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great breakfast - great pool
the hotel was great and the heated rooftop pool was great also. the kids loved having a dip and play with the fountain. We were surprised that for our 4 people reservation on hotel.com only 2 breakfasts were included. the food was excelent though and they even have a selection of sweets for the kids. Parking is not free and you will need to pay 10 euro /night for it on top of the 2 euro city tax. note that the garage entrance is 1.95m high so not good for roofboxes. (we scrached ours on it...)/.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Pleasant stay. Comfortable room. Friendly and helpful staff Not too impressed by the restaurant food though.

8/10 Good

John, London

Liked: Cleanliness, property conditions & facilities, room comfort
Clean no frills hotel, very comfy bed!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Patrick, London, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, modern and very central hotel...
I highly recommend it as long as you don't mind the noise of traffic but it's a fantastic hotel...

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Great Price
Fantastic value for money. Clean, modern rooms. Good location very close to station. Friendly check-in.

8/10 Good

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Nial, Sheffield,UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stop over
A small town as a stop over on a road trip down to Nice, the hotel was very welcoming on arrival, the room was very clean and very comfortable, however the layout was rather strange, the toilet was next to the room door and to get to the sink and shower had to walk round the beds to wash your hands!?bizare....but on the whole, very nice. Staff were friendly, and food in the bistro was very nice. Would definitely stay again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly Acceptable Hotel
Had 5 nights here, good location a few mins walk from the town centre & the train station. Overall very happy with the trip. Breakfast is massively overpriced at 15 Euro per person per day.

8/10 Good

Kemp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Siemerink

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
a
A bit expensive for the quality of the hotel. No tea or coffee facilities. Overcharged for the parking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Comfortable, clean, stylish with a top class restaurant.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasant stay
We enjoyed our stay at Ici et La. The hotel was well located, and the staff were very friendly. The rooms were very nice and comfortable, though we would have preferred if the toilet was in the main bathroom, or if the sink was with the toilet. The Breakfast buffet was also very good. We would definitely stay here again, and would have no problem recommending here.

10/10 Excellent

Shawn Pollino, Salt Lake City Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Staff are kind, parking is great, hotel is modern and food is great!