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Reviews of initial by balladins Lyon / Villefranche-sur-Saône

2 out of 5
initial by balladins Lyon / Villefranche-sur-Saône
365, Avenue Theodore Braun, Villefranche-sur-Saone, Rhone

Reviews

7.6

Good

Rating 10 - Excellent. 120 out of 519 reviews" "
Rating 8 - Good. 240 out of 519 reviews" "
Rating 6 - Okay. 107 out of 519 reviews" "
Rating 4 - Poor. 36 out of 519 reviews" "
Rating 2 - Terrible. 16 out of 519 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
On arrival our booking couldn’t be found, there seemed to be a problem. We had to change rooms because every time the toilet flushed there was water on the floor. The carpet was wet from another time. We were put into another room without any problems. It was great to be able to have a meal at the hotel. Lovely staff especially our waitress
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for a night on a return ski trip. Economical.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. I would get a specific location before travelling as my taxi driver couldn’t find it. At reception they were wonderful.
Stayed 1 night in Jul 2019
Response from Aurélie, Executive Assistant on 10 Jul 2019
We thank you for your kind comment and hope to welcome you back to our hotel Aurélie Executive Assistant

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
We had two rooms: one was fine, the other one had a strong smell of mould -- really not nice. We asked to change room but we were told the hotel was full. The staff apologised, but it felt a gesture would have been appropriate. Empty shower gel dispenser too. Otherwise the hotel is by no means luxurious, but we kew that and that is fine.
Stayed 1 night in Feb 2019

6/10 Okay

Linda, England

Liked: Cleanliness, staff & service
Good value for stop over
It was an easy Hotel to reach on the way to the Alps. A good cheap stop over. Staff friendly and room small, but clean. We decided to walk into the town as we didn't want the buffet dinner. This took us about 40 minutes to walk, but was good after a day sitting in the car.
Stayed 1 night in Dec 2017

8/10 Good

Daffodil, cardiff

Liked: Cleanliness, staff & service, room comfort
Good hotel for short stay
The staff are very friendly and helpful. The room was adequate, clean but a little tired. The breakfast was plentiful and with a good variety. The buffet dinner food was also very good with a reasonable variety. The hotel location is on the main route through Villfranche and easy to find but is in the industrial area so don't expect pretty grounds to walk in. However it is 30 mins walk to the banks of the river Soane.
Stayed 2 nights in Aug 2017

6/10 Okay

karen, east sussex

Liked: Room comfort
Stopover hotel
Uncertain at first as on industrial estate but friendly informal hotel with comfy bed. Evening meal not brilliant!
Stayed 1 night in Jun 2017

8/10 Good

Alan , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic room, had everything you need except a kettl
A nice relaxing stay, we did what we had to do in villfranche, the hotel staff were very helpful ie. Taxis and directions 😊

8/10 Good

Margo, Berkshire Eng.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great just off motorway
Staff very nice as was the evening meal very busy they worked hard. Thankyou.

8/10 Good

Janet, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard for overnight stay.

8/10 Good

Alison, Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Good 2* overnight stop
We enjoyed our stay at a convenient location, not far from the centre and river. The breakfast, buffet style was a generous continental style. The bonus was an excellent buffet style dinner (not on Sunday night). Good Asian restaurant just over the road (Sunday). The staff were all friendly, very helpful and with good English.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Overnight stop
Overnight stop on route to skiing. Just needed comfortable room and meal at good price. This fitted the bill

8/10 Good

Robert

Liked: Staff & service
Overnight on route to Alps
We stayed overnight on route to the Alps. The motel did what it did on the tin. Room was ok. Food was buffet self service but good hot meal selection with cold options.

6/10 Okay

Cathy, Brussels

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Only stay here if you've no alternative.
Very basic hotel, felt like a pod rather than a hotel room! Pre-formed, plastic bathroom/wet room. Tiny room with minimum facilities. Breakfast was stale & basic. Terrible coffee! Only stay here if you've no other option.

6/10 Okay

Wayne, London

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast, buffet, bed.
Easy to find straight from the autoroute junction. Nice staff on reception and very helpful for none French speaking Brit. No food on site in the evening but an outstanding Asian buffet restaurant a few hundred metres away. If you have booked to stay here don't eat before you arrive. Worth booking in even if you are heading south. Breakfast was excellent and good value. I will be back.

8/10 Good

Matthew, Churubusco Indiana USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My sejour
I am an English teacher in villefranche and I stayed here for a little while while looking for an apartment and absolutely loved it! The staff was nice and the food was excellent!

6/10 Okay

John, Leeds

Liked: Staff & service
Cheap, cheerful but too far out
Ok for the price. Clean but showing it's age. Major problem too, too far out from city centre.

8/10 Good

Abbie, The Hague, Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for one night
We stayed here for one night and it was a perfect inexpensive option on our route down to the south of France. Although the bathroom was extremely small (could barely fit in the shower) everything was clean and bed was okay.

6/10 Okay

Amelie, London

Liked: Cleanliness, staff & service
OK for 1 night
Very nice staff, the hotel is not very new and the room was a bit smelly (but clean anyway). For 1 night and for that price it's OK.

6/10 Okay

renan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hôtel moyen. La chambre et son coin douche sont très basiques. Quartier pas terrible. Le personnel est sympathique. Parking inclus
Stayed 1 night in Apr 2024

8/10 Good

Marion

Liked: Cleanliness, staff & service
Sauber, nahe an der Autobahn, Hotel und Parkgelände durch Tor gesichert. Für Französische Verhältnisse üppiges Frühstück für moderate 8,50 Euro. Zimmer etwas abgerockt, aber gute Matratzen und alles sauber. Für die Durchreise ideal!
Stayed 1 night in Apr 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
tres bien on reviendra
Stayed 1 night in Mar 2024

8/10 Good

DANIELE

Liked: Cleanliness, staff & service, property conditions & facilities
Essenziale ma molto efficiente. Personale affabile senza essere ingombrante. Rapporto qualità prezzo molto interessante.
Stayed 1 night in Feb 2024

10/10 Excellent

Jocelyne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Moise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

cyril

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities
Hotel
Les personnes de l'accueil top. J'avais des petites bêtes rouges dans mon lit. Sinon la chambre était propre. Il manque une poubelle sous le bureau.
Stayed 3 nights in Jan 2024

6/10 Okay

amiez

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
On se gèle les miches
Isolation vraiment nul , 13C en soirée et chauffage bruillant au possible. Je recommande pour le prix c’est tout
Stayed 5 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Voor op doorreis 1 nacht prima
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

HERVEE

Stayed 1 night in Jan 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tussenstop hotel
Voor een tussenstop is dit hotel prima. Goed en veilig parkeren. Het hotel is zo hier en daar aan een upgrade toe. De ligging ten opzuvan de snelweg is prima.
Stayed 1 night in Jan 2024

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Joffrey

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Lala Ismahane

Stayed 3 nights in Nov 2023

4/10 Poor

champault

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Arjan

Stayed 1 night in Oct 2023

8/10 Good

Jacobus, Best

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nette kleine kamers, goede bedden. Het enige dat we misten was een waterkoker voor een bakje koffie of thee. Verder alles na wens verlopen
Stayed 1 night in Oct 2023

10/10 Excellent

Beatrice

Stayed 1 night in Sep 2023

6/10 Okay

Wilfried

Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Romain Pignard on 14 Sept 2023
Chère Madame, Merci d'avoir pris le temps de partager votre avis sur notre établissement suite à votre séjour parmi nous ! Cette note maximale récompense le travail de toute notre équipe, et nous partagerons volontiers votre avis avec nos collaborateurs. Nous nous réjouissons de vous accueillir une nouvelle fois lors d'un prochain passage à Villefranche sur Saone Bien cordialement, Romain Pignard Directeur

8/10 Good

annie

Stayed 1 night in Aug 2023
Response from Romain Pignard on 14 Sept 2023
Chère Madame, Merci d'avoir pris le temps de partager votre avis sur notre établissement suite à votre séjour parmi nous ! Cette très bonne note récompense le travail de toute notre équipe, et nous partagerons volontiers votre avis avec nos collaborateurs. Nous nous réjouissons de vous accueillir une nouvelle fois lors d'un prochain passage à Villefranche sur Saone Bien cordialement, Romain Pignard Directeur

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Romain Pignard on 14 Sept 2023
Bonjour Monsieur, Merci d'avoir pris le temps de partager votre avis sur notre établissement suite à votre séjour parmi nous ! Cette note maximale récompense le travail de toute notre équipe, et nous partagerons volontiers votre avis avec nos collaborateurs. Nous nous réjouissons de vous accueillir une nouvelle fois lors d'un prochain passage à Villefranche sur Saone Bien cordialement, Romain Pignard Directeur

10/10 Excellent

Jérôme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une nuit passée a l hôtel...personnel très sympathique...la chambre propre...le repas au restaurant super...super petit déjeuné sucré salé petit bémol douche un peu juste...
Stayed 1 night in Aug 2023
Response from Romain Pignard on 14 Sept 2023
Bonjour Monsieur,, Merci d'avoir pris le temps de partager votre avis sur notre établissement suite à votre séjour parmi nous ! Cette note maximale récompense le travail de toute notre équipe, et nous partagerons volontiers votre avis avec nos collaborateurs. Nous nous réjouissons de vous accueillir une nouvelle fois lors d'un prochain passage à Villefranche sur Saone Bien cordialement, Romain Pignard Directeur

8/10 Good

Yves

Stayed 1 night in Jul 2023

6/10 Okay

Sandrine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Partis 5h30 du matin.nuit agitee petit dej non rem
Stayed 1 night in Jun 2023

8/10 Good

chantal

Stayed 1 night in Jun 2023

6/10 Okay

Patrick

Liked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023