Vipingo Hotels

"The AC in my room and TV in my guest's room didn’t work."

"Have a great time at this resort. Lots of activities. I will definitely visit again. This was my second time at this resort. "

"Staff are very helpful But the management are useless I had issues with the AC in the room on 2 occasions but they took there time in sorting it out and said the would compensate but nothing happened and tried to blame me "

"Great location, pictures don’t show the beauty of the hotel, very kind and professional staff, very good for family vacation play ground, few pools, access to the beach but not entertainment at the beach. "

"The staff are friendly and helpful, the spaces are clean and spotless, and there is a free and comprehensive breakfast menu composed of local delicacies and foreign options (I highly recommend chechebsa)."

"Cocoa Boutique Hotel has a lot going for it, especially its exceptional staff. A special thank you to Josephine, the receptionist/supervisor, who truly stood out. She is gentle, pleasant, and an excellent problem solver who immediately puts guests at ease. Josephine demonstrates true leadership skills (and the outlook of a professional). The made to order breakfast was also well-received. Yummy! Our initial room had a few minor issues that would have affected our overall enjoyment. However, the situation was handled quickly and fairly—Josephine and the General Manager offered us an upgraded room that exceeded our expectations. Much appreciation as well to Joshua, who handled our luggage with great care. The new room was absolutely exquisite. That said, the hotel itself is showing its age and could benefit from some repairs. Many pieces of furniture are quite worn. Still, the property has tremendous potential. I especially loved all the breezy, comfortable areas to sit and relax. The ocean-view balconies are a highlight—one evening, I even spotted a camel walking along the beach from our balcony, which was a fun and memorable surprise. The beach itself has a lot of seaweeds but there were still good swimming spots. Overall, this hotel is a hidden gem. With a little TLC, it could easily be restored to its former glory."

"The AC worked well Breakfast was favourite part of the stay"

"We stayed for a week as a family of 3, the staff are all wonderful, food delicious. The hotel is in a beautiful setting and we would not hesitate to recommend it. Special shout out to Alice, Jason, Maurice and Kennedy who all went over and above to make our stay extra special. Thank you "

"Rooms were clean the staff very welcoming and caring they were no nearby shops and air conditioning was so perfect "