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"We previously stayed here in 2019, and the rooms are updated and modernized since then. Access, check in/out were very convenient and simple."

"The Expedia app said to call for shuttle. No one answered the phone both times I called. They wouldn't comp me for my Lyft expense because I booked with Expedia. The Shuttle goes to terminal 1 every hour on the hour. My room had a malfunctioning toilet so I requested to be moved. The second room was good except there was no hair dryer. There was also some suspicious activity outside the hall of the lower level room i was originally assigned. The desk staff were younger and not very polite. The Shuttle driver I met the next morning was very kind! But his drivers seat was broken and he was using a personal pillow just to make it more comfortable. It just seemed like the typical HUGE business with overworked or undercared for employees running things and having the excuse of things being out of their control. Breakfast was awesome! The room was clean! Overall I would stay again but Expedia should be more clear about the shuttle service directions. "

"The unit was clean and quiet. The beds were comfortable. The condo was in need of refurbishment with chipped appliances and furniture and stained and torn carpeting. Check-in took longer than expected. Staff was friendly. We did not have time to use any amenities. Check out chores were reasonable: put the trash in the dumpster, towels on the floor, and fun the dishwasher. We would stay here again."

"We loved the Inn. We were in Charlottesville for a soccer tournament and the location was very central to everything we needed. The pool was fantastic!! It is huge. So much fun for the kids after the games. We will definitely stay here again!!"

"Breakfast and thermostat was fine. Breakfast can have more choices. Room services should be improved more."

"I love this property so much!!"

"We felt welcome the moment we walked into the lobby. The staff were professional, friendly, and incredibly helpful—providing maps, directions, and great restaurant recommendations. Our room was clean and felt newly updated. The breakfast was the best we’ve had across all the Hyatt properties we’ve stayed at, and each morning the restaurant staff greeted guests warmly, which made for a wonderful start to the day. Overall, the hotel exceeded my expectations. If I had to nitpick one thing, it would be the low water pressure in the shower—but it did not impact our overall experience. We would absolutely return the next time we’re in the area."

"First, we want to compliment your staff—they were great, helpful, and very responsive throughout our visit. We truly appreciated their attentiveness. However, the room we stayed in was quite noisy. It was located right next to the street, with traffic, trash pickup right beneath the room, and last night there were a few trucks working (possibly county work) without any prior notice. Unfortunately, this made it difficult for us to sleep well. Overall, aside from the noise issue, everything else about our stay was great. We hope this feedback is helpful for future improvements. Thank you again for your hospitality."

"Beach view was amazing, parking was convenient felt safe."