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"Very dated hotel, definitely understaffed ... fridge works loudly, cleaning cards are loud ans move early on the hallway, door has a drift ... "

"Excellent staff, great views, quiet & clean. "

"Nice place"

"Very nice hotel. The room was clean . We will stay again when in Richmond. "

"Did not matched the picture description online . Place look outdated "

"All the staff here were friendly and ready to help. Our room was clean, and the view was outstanding as promised. Smooth check in and check out. Would come here again. "

"We had a great stay at this hotel. The location is excellent and very convenient for getting around. The property was super clean, and the staff did a wonderful job maintaining everything spotless, which made the stay even more comfortable. The only small suggestion would be to have more restaurant options nearby, as it would make dining a little easier without needing to travel further. Overall, it was a very pleasant experience and we would definitely consider staying here again."

"Just ok"

"Hotel is located in a great walkable community. The desk staff took about 10 minutes to show up for my check in after another member of staff told them I was waiting. The room was adequate but the topsheets were ripped and the bathroom was not the cleanest. Valet parking through electronic notification still took almost 28 minutes to get my car and not because it was in the system, it was because I complained. when the car was brought around, I was handed my keys and told the car was up the street and i could find it. Open space right in front of the door. Expensive price and the negatives outweighing the positives, I would say there are other better options. Oh yeah they had cookies at the desk but you get charged up the wazoo for everything else. Will not stay again!"