We booked this hotel from hotels.com , when we took reservation the staff refused our booking by saying they are not dealing with hotels.com ( expedia ) anymore , after calling hotels.com customer service we are offrered a room after waiting for two hours in the lobby. The crew is very rude and they dont have minium manners. When I asked one of the boy for WIFI password , he said he will ask and come back . however he was enjoying watching tv in the lobby. if you visit vizag, Please dont visit this hotel. one more thing the birayani we ordered is smelly , they replaced after asked the staff. *..... bad place and bad service