Maurice Hotel Guide - Vivian Alexander Gallery and Museum hotels in Maurice, United States of America.

"The air conditioner was broken. We complained to the front desk and we were given a fan. A little later we were in the lobby and another guest complained and had his room comped. It was very frustrating to see guests treated differently for the same issue. We were two women in a room do a tennis tournament. Although I hate brining gender into this, it did feel like we were treated different because of it"

"If you are looking for a taste of southern living, this is the place. "

"The front desk clerk that checked us in around 3 pm was extraordinarily helpful and kind. She did make sure to advise us that there is no front desk staff after 9 pm and made sure that we understood how to contact someone in case of any issue. That was red flag number 1. We left and returned around 8:30 pm with dinner, and there were multiple vagrants around entrance that did try to engage myself (38/f) and my daughter (7). The front desk was already closed. That night we went to shower and get ready for bed when we realized that the towels in my room looked like they were dirty/stained with grease and old lipstick, though folded/placed nicely. We luckily had towels of our own to use. There are ZERO amenities - no shampoo/body wash. One tiny bar of hand soap only. When we tried to go to sleep, all I can say is those walls are ridiculously thin. We heard EVERYTHING in the hallway (which smelled heavily of marijuana). Additionally, the hotel is very close to an airport, so airport and train noises throughout the night. Not much sleep was had, and the icing on the cake was a domestic violence incident on our floor with police response... which I was alerted by another hotel the next day is a common occurrence here. Overall felt very unsafe. I had two day accommodations and I left after 10 hours. I didn't even bother with a refund... it was not worth it. As the saying goes "you get what you pay for.""

"Room key didnt work."

"Dirty room, tv didn’t work, poor "

"Loved breakfast and the kitchen "

"5stars"

"Yes"

"This was actually my first time staying at a BW property. The property was in a great location. The hotel overall was clean. But Ms. Michelle made my stay extra special. There were a group of kids there and upon arrival the hotel was noisy. But it was still early. She seen my facial expression and assured me that it was going to be ok. Every day she checked on me and even knew me by name, that made me feel good. "