Vouzela Hotels

"Tudo muito bom"

"Loved the historical charm of the Palace! The room was a little small - couldn’t open the wardrobe all the way because it was too close to the bed. The bathroom was a good size. But the plumbing needs to be updated - the water pressure in the bathroom sink starts strong but then quickly weakens; the water in our sink smelled and tasted like old metal. The water in the shower did not smell/taste as bad, nor in the public water closets in the lobby. The bed was too firm and uncomfortable for our bodies, but we took it in stride. The walls seem thin, so we could hear neighbors walking the hall and bathing. Room television had limited channels and none in English, so a little disappointed that I couldn’t catch up on world news. Only Wi-Fi is in the bar/lounge. Above is not to complain, but rather to inform other guests what to expect. I would visit again because: * The staff were all very friendly and helpful - front desk, bellman (?), bar, and restaurant. We did not interact with housekeeping but they seemed pleasant from what we overheard. * The continental breakfast was fresh and plentiful. * Dinner in the restaurant delicious. * There is so much to see on the forest property and it is so peaceful and beautiful. * The young lady at the Convent reception desk was so sweet and helpful. Again, the first part above is to prepare others for staying. It is definitely worth staying at least a couple nights. We will return someday! Obrigada!"

"We had the most wonderful stay here for 3 days over easter. The hotel is absolutely beautiful, every part of it is carefully thought out. The decor is gorgeous, rooms spacious with lovely high ceilings and it is immaculately clean. The grounds are stunning, service and staff exceptional, i cannot think of one negative thing about our stay. Breakfast was also excellent and dinner in the restaurant the same with very reasonable pricing too for a 5 star hotel. A couple of minutes walk away are a couple of pleasant local restaurants and if you have a car, lots of hikes nearby. We loved every minute of our stay and would return in a heartbeat. "

"Puro Dao is one of my best hotel and spa experiences. To start with the location; It is located in the outskirts of a charming village in the countryside. There is a station 2 minutes away so you don’t need a car to get there. Once you inside you fell relaxed and very welcome by the lovely staff. Everything is perfect from the different climate smart light to the materials and over to the furnitures and interior design. The Spa is amazing and so is the outdoor pool in the garden. The nature surrounding the village is great for hiking and there is different hiking trails. After the hike I recommend a treatment in the spa, I got a hot stone massage which was heaven. Finally, don’t miss the great local wines and food in the restaurant, or the breakfast. "

"Breakfast was pretty average and rooms very nice and clean. Staff was very quiet - could have been a bit more welcoming but we had limited interaction so not a huge deal."

"Good Hotel, in centre of Viseu. I will book again"

"Amenities were poor and the fan in the bathroom didn't work. The breakfast was overpriced. The bed was clean and comfortable."

"Good room"

"Great hotel with excellent amenities. The kids really enjoyed the spa area. It would be even better if the waitstaff during dinner and brunch were a bit more cheerful."