Sterling Hotel Guide - Waddell Art Gallery hotels in Sterling, United States of America.

"I am disabled and booked a room with a roll in shower. When I arrived they said they didn’t have any available handicap rooms because they were all booked out, even though I had this reservation for well over a week in advance. Then they claimed they could clean a handicap room and give it to me. So I waited hours. Once in the room, my partner decided to shower first. The roll in shower wasn’t pitched correctly and the entire bathroom filled with water. We went to the front desk to tell them and the man gave us some extra towels and told us there was nothing he could do for us. They didn’t even send down house keeping to help. My partner was in his hands and knees for an hour soaking up water. I couldn’t help because I’M PARALYZED (hence the need for the roll in shower. The front desk admitted this bathroom floods. Why would you give a disabled person a bathroom that floods? It was so dangerous. I was so lucky my partner showered first. So I was unable to even go into the bathroom for almost 5 hours while the water evaporated and I never got a shower. Front desk people didn’t care at all. It was awful and so degrading. "

"Show water wouldn’t get above warm and the breakfast didn’t have many of the options in the photos. "

"Clean room, excellent staff "

"It was clean "

"We had excellent and attentive service. When there was a problem outside of their control, the staff stepped up and found a solution. I am very impressed and would definitely stay here again. "

"This three-level townhouse is the perfect home for a family retreat! With four bedrooms and three and a half baths, family members have the privacy they need. The large dining table provides opportunities for large dinners and competitive card games. The sheets are exceptionally soft, so I had a hard time getting out of bed in the morning! We will return soon!"

"Pet friendly, convenient to all of Loudon County. Bathrooms are quite small, limited kitchen utensils, etc. Bed was quite comfortable although seating in the living room was not that comfortable "

"Host was kind and helpful. Apartment was clean, comfortable and in a great location. It has all the amenities needed for my week stay. There’s free parking available, and grocery stores close by. I enjoyed the delicious figs from the backyard tree.I strongly recommend staying at this place. I will stay here the next time I go back to the area."

"The only good things about this stay were the check in process and the location was closed to where I was working, along with the house being nice.With that out of the way, this experience was WELL BELOW EXPECTATIONS! First off, there were rats in the backyard as a result of neighboring yards not being maintained, rendering the yard completely useless for my dog and I in order to avoid catching Lepto! Also, the backyard was not maintained at all! Next, somebody’s socks were found in the basement and somebody’s nasal medicine was found in the kitchen (I assume the actual owner?) there was also a bunch of damage that I noted to the team. (I didn’t worry about the sock because it wasn’t a big deal to me.)Next my work project site was shut down a week into my stay and I had to return home to Cleveland. On top of that, Andrew refused to refund me the rest of the trip and refused to cancel it! The site remained closed for the rest of the month, opens May 5th, the Monday after I was scheduled to leave the house; however, since I had to not only go back to Cleveland a week in, I no longer felt that the house/area was safe for my dog and I! Andrew also refused to communicate with me directly and just had his assistants talk to me! Talk about unprofessional!Next, there’s no pool! Not sure why that’s even in the list.Next, there was a southern black widow in the basement that crawled in from the water heater room, that could’ve severely harmed us! Stay away from this rental group!!"