Wald am Arlberg Hotels

"The hotel/facility was as described, nothing special but fine, check-in was easy and simple, however I made a mistake when booking (e.g., selecting 1 adult per room rather than 2) which resulted in additional charges during check out. However, the additional charges removed the booking fees from Hotels.com which resulted in a higher open amount. I reached out to Alpine Lodge which they promptly responded but then stopped communicating and did not fix the error after 3 weeks. This resulted in me having to file for a credit dispute with my cardholder rather than getting a refund thorough Alpine Lodge directly. Please beware of any invoice from Alpine Lodge if booking through a third party, as they may also tried to have you pay the booking fees and not support you with a refund if you catch their behavior. "

"Super clean room. Beautiful Mountain views. Right across from ski bus pickup. Outstanding breakfast. Wonderful sauna on-site. "

"The front desk staff was stellar. Friendly, so helpful with booking reservations, and just so pleasant to my whole family. We enjoyed walking in and seeing them daily with their welcoming spirit."

"Great stay"

"Lovely sis great location staff and bar great"

"Great stay and very convenient as the bus stop to the lifts and town is steps away. Will definately consider coming back and stay here!"

"Best hotel in town period. "

"The rooms was very clean. Stuff very friendly and food was brilliant "

"Some of our ski equipment was missing after the staff unpacked our car. We spent hours of our morning searching the ski room, our car, the room trying to search for the missing items. The hotel staff was of NO assistance at all. In the end, we had to find a remedy for THEIR mistake and were offered NO compensation for all the problems and valuable time we lost on the slopes. It was an extremely disappointing experience, especially for a hotel of this price category."