Front of property – evening/night

Reviews of Baymont by Wyndham Walterboro

2.5 out of 5
Baymont by Wyndham Walterboro
1286 Sniders Hwy, Walterboro, SC

Reviews

6.6
Rating 10 - Excellent. 244 out of 1000 reviews" "
Rating 8 - Good. 282 out of 1000 reviews" "
Rating 6 - Okay. 177 out of 1000 reviews" "
Rating 4 - Poor. 124 out of 1000 reviews" "
Rating 2 - Terrible. 173 out of 1000 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jerrine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 21 May 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 Poor

Val, Ruffin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I've been staying at this property when i come home for a visit. Was economical and clean.
Stayed 2 nights in May 2024
Response from Sophia CSR on 21 May 2024
Dear Guest,Thank you for your continued patronage and for sharing your positive experience with us. We're delighted to hear that you find our property economical and clean. Your satisfaction is important to us, and we look forward to welcoming you back during your future visits home.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room they checked me into wasn't even ready. Second was not well cleaned. King size bed had a huge sag in the middle felt like it was going to collapse at any time. Comforter had cigarette burn marks on it. I had stayed here once before and was pleased overall. Won't be going back there for sure.
Stayed 1 night in May 2024
Response from Sophia CSR on 21 May 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Excellent

Rudolph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 103 did not have a shower curtain, other than that everything was acceptable..
Stayed 1 night in May 2024
Response from Sophia CSR on 21 May 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Poor

Marion E

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on 21 May 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

6/10 Okay

Jane, so burlington

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Outdoor pool was open and water temp was nice. Room was basic and clean. The outdoor “breezeway” was very dirty with trash and strewn debris. It appears that local hired help/ area workers live on the property with their families so it was a little noisy and crowded by the pool.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 21 May 2024
Dear Guest,Thank you for sharing your experience with us. We're pleased to hear that you enjoyed the outdoor pool and found the room to be clean and comfortable. We apologize for the condition of the outdoor breezeway and any inconvenience caused by the noise and crowding near the pool. Your feedback is valuable to us, and we will address these issues to improve our facilities and ensure a more pleasant stay for all our guests. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

SHIYUAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service
Stayed 1 night in Apr 2024
Response from Sophia CSR on 26 Apr 2024
Dear Guest,We're sorry to hear about your experience with our customer service. Providing excellent service is important to us, and we regret that we fell short of your expectations. Your feedback is valuable, and we will address any issues internally to ensure improvements are made. We apologize for any inconvenience or frustration caused, and we hope to have the opportunity to better serve you in the future.

10/10 Excellent

Mykala

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and comfortable stay
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 26 Apr 2024
Dear Guest,We're thrilled to hear that you had a comfortable stay and that our staff made a positive impression on you! Providing excellent service and ensuring guest comfort are top priorities for us, and we're delighted that we met your expectations. Thank you for your kind words, and we hope to welcome you back for another lovely stay in the future!

2/10 Terrible

George

Disliked: Cleanliness, amenities, property conditions & facilities
Mold in bathroom. Toilet leaked
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

XUFENG, Shenzhen

Business traveller
Liked: Staff & service
It is just a place for sleep.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Okay

Donald, Brampton

Travelled with partner
Liked: Cleanliness
We have stayed at this property 4 or 5 times. It is a good vakue compared to other properties in the area. The best part is that it is clean and has a large breakfast area. However, breakfast offerings were a little sparser with no fruit or yogurt. Also, the property was just a little more rundown.
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

anita

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Sophia CSR on 15 Apr 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Poor

Brian P.

Disliked: Cleanliness, amenities, property conditions & facilities
The property was very dirty and had numerous damage to the outside walls, Pool was not open and the room had an odd, musty smell, The quality and selection of the breakfast was meager and un-appealing. We have been to other Wyndham properties and found this one to be way inferior to the others, which were usually delightful..
Stayed 1 night in Apr 2024
Response from Sophia CSR on 15 Apr 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

2/10 Terrible

Thiago

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel I have ever stayed in my life. Dirty, smelly (smelled like smoke (tabacco amd weed)). The place was simply nasty, awful, etc...!!!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 15 Apr 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Terrible

Chase

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid, priced for what you get. People next door loud, walls paper thin. Not clean!
Stayed 1 night in Apr 2024
Response from Sophia CSR on 8 Apr 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and stay … will continue to stay here
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 8 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Apr 2024
Response from Sophia CSR on 6 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Antonyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 6 Apr 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Antonyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome
Stayed 4 nights in Mar 2024
Response from Sophia CSR on 6 Apr 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

6/10 Okay

Lindy

Stayed 1 night in Mar 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excellent

tanesha

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and helpful staff
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

jeff, Pennington Gap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i had a really nice room, this is a TruckerTwotimes ™️ approved motel.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

Tiffany, smoaks

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They discriminate against me so bad for nothing
Stayed 4 nights in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,It is disheartening to hear about your experience. We would be incredibly grateful if you could take a couple of minutes to write your detailed review. So we can investigate your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

4/10 Poor

Amy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outlets didn’t work. Tv remote didn’t work. Staff was ok but very unprofessional! Laundry area was disgusting. No coffee pot in room or shampoo and conditioner. Room needed to be painted and updated. Bed was very comfortable though.
Stayed 7 nights in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Barbara

Stayed 1 night in Mar 2024
Response from Sophia CSR on 15 Apr 2024
Dear Hiest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Antonyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here they are always friendly
Stayed 2 nights in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Eduardo

Stayed 1 night in Mar 2024
Response from Sophia CSR on 8 Apr 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Wade

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 Terrible

Valecia

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you're a local they treat you like crap. No bathroom tissue ( one open small roll) , Water sitting in sink will not go out, and toilet backing up. Never again our money is important as out of towners.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to have a bad experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Excellent

Val

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 Okay

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Good situation, near the highway. Ok for one night, good price.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

gary

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is a mess and needs to be bulldozed. Had I known it was recently a "Quality Inn" I would not have booked it. Definitely not up to "Wymdham" standards
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was filthy. Broken taps in the bathroom and the refrigerator froze my insulin
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

6/10 Okay

Craig

Business traveller
Property was close to i95 which was great since I was traveling. Property was a little outdated.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,Thank you for your feedback! We're pleased to hear that our convenient location near I-95 was beneficial for your travels. We appreciate your comments about the property's condition and will consider them as we continue to improve our facilities. We hope to welcome you back again in the future!

2/10 Terrible

Dawn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy. Old food and wrappers in bed, no lights, holes in curtains and bed spread, floors covered in mud, foul cigarette odor, stains on walls and box spring (didn’t dare lift the sheets to see what was on mattress). I didn’t even look in the bathroom. Left immediately, (the girl at the desk was nice about it) we had to drive another 1.5 hrs to Florence to get a room.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,Thank you for sharing your feedback about your stay with us! We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us and we hope you give us a chance to make it better for you. This issue has been taken up with our management and we are taking committed steps to rectify it and ensure this does not happen again.

2/10 Terrible

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was supposed to be non-smoking but the smell of smoke was very strong. The room was dirty. There were stains on the sheets. There was evidence of mold in various places in the room. The bathroom door was splitting apart. There were holes in the walls and places where it looked like they used tape to try and keep pieces of the walls together. There was no way that we could stay in that place. We left and looked for another hotel.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

8/10 Good

Sheri

Stayed 1 night in Mar 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Krysten

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dirty and cluttered. Parking was very far from the room.
Stayed 1 night in Mar 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

4/10 Poor

Darlene

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unappealing
Stayed 1 night in Feb 2024
Response from Sophia CSR on 11 Mar 2024
Dear Guest,We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us, and we take all comments seriously as we continuously strive to improve our services. If you would like to provide more details about your stay or if there is anything specific we can address, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

8/10 Good

Joelle

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Sophia CSR on 30 Mar 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

scot

Travelled with family
The room smelled terrible. It smelled like sewage, backing up into the room or someone didn’t flush the toilet. We got nauseous when we opened the door, returned her keys in and asked for a refund we have not received our money as of yet.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 8 Apr 2024
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

10/10 Excellent

Roszell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Feb 2024
Response from Sophia CSR on 20 Apr 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Valerie

Travelled with family
Liked: Staff & service, room comfort
The room was very comfortable but it had a terrible smell of smoke. The girl at the front desk did give us some room spray but it didn't even make a dent in the odor. As far as eco-friendliness which was asked on the previous page, Styrofoam plates and cups of breakfast are not eco-friendly at all. I'd love to see it replaced in paper.
Stayed 1 night in Feb 2024

2/10 Terrible

Tom

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled off smoke so we changed rooms, however, not much better. I would drive by this motel if I were you. Too bad, as I have had some nice accomendations at the Baymount before.
Stayed 1 night in Feb 2024

6/10 Okay

Jeffrey

Liked: Staff & service
It is a decent place at a great price
Stayed 1 night in Feb 2024

6/10 Okay

James

Trying not to fall
As a limited handicap person, the stairs leading to the rooms entrances were without railings making them dangerous. Yes, you have ramps but they demand longer walks when walking is limited. Also there are no accessible rooms.
Stayed 1 night in Feb 2024

8/10 Good

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for good price
Stayed 1 night in Feb 2024