Breakfast, lunch, dinner served; Modern European cuisine, garden views

Reviews of DoubleTree By Hilton Hotel & Conference Centre Warsaw

4.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 340 out of 497 reviews" "
Rating 8 - Good. 115 out of 497 reviews" "
Rating 6 - Okay. 30 out of 497 reviews" "
Rating 4 - Poor. 5 out of 497 reviews" "
Rating 2 - Terrible. 7 out of 497 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mariusz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Illia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
the staff on the reception refused to call the taxi to the airport.
Stayed 1 night in Nov 2023

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel for families with kids
Stayed 1 night in Nov 2023

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Mariusz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, free parking
Stayed 1 night in Oct 2023

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

ROSTISLAV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Jaroslaw, Stamford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice super clean and quiet place
Stayed 2 nights in Aug 2023

10/10 Excellent

Robert

Fantastic Hotel. It was more than I expected
Stayed 3 nights in Aug 2023

10/10 Excellent

Katsiaryna

Stayed 1 night in Aug 2023

10/10 Excellent

Rita Chantelle

Stayed 1 night in Jul 2023

6/10 Okay

Natalia

Travelled with family
Liked: Cleanliness, property conditions & facilities
my parents spent 5 nights at the hotel. at the reception, the man was not very friendly, put the key in, to the question is there breakfast in the hotel? he said that there is, for free. In the morning it turned out that it was necessary to pay. They liked the breakfast. They were also happy with the cleaning of the rooms. Unfortunately, they were able to visit the pool only 2 times out of 5 days, they were offered to pay at the reception and they were not ready for this because I ordered this hotel for them and the pool and sauna were always free. Only when I contacted the hotel by email, they replied to me that the pool was free, they visited it for the remaining 2 days, they liked it, but a big disappointment remained because of the incorrect information provided on the frondesk. I chose the hotel specifically with a swimming pool. I had a case in Hilton, USA, when I was not woken up in the morning at my request, so they gave me a dinner voucher as an apology for this without my request. Here I wrote with a request for compensation, to which the answer was let your parents, if they are dissatisfied with something, approach themselves and make claims. Of course I advised them this, but they were so kind that they decided that they didn't need anything else.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Krzysztof

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

kissy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and big rooms
Stayed 1 night in Jun 2023

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, good breakfast. Not much to do around, as is quite remote
Stayed 3 nights in Jun 2023

10/10 Excellent

Mariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, friendly staff
Stayed 1 night in Jun 2023

8/10 Good

ANDRZEJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we booked two rooms, but on the reception , system confirm just one room !!!! Finally we received two nice rooms
Stayed 1 night in May 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Jaroslaw

Stayed 1 night in Feb 2023

10/10 Excellent

KRM KATARZYNA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

SungMin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice and clean, Facilities are nice. But the room was really cold. I tried to raise the temperature, even called in and they sent a maintenance guy and was promised it would get warmer in the room but never got above 20.3 which is very cold to me.
Stayed 1 night in Jan 2023

8/10 Good

Edward

Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family short trip
I must rate the stay very high! The rooms were comfortable, swimming pool and spa facilities amazing and staff very friendly! If you can commute to the major tourist attractions, this hotel is worth of recommendations.
Stayed 2 nights in Nov 2022

6/10 Okay

Vikas

Disliked: Cleanliness
Bad
The front desk was bit arrogant not humble at all while checking in. We asked for cutlery in the room they refused and said you have to pay for spoon and forks if you want in your room service and amenities was not good alot of dust in the room and washroom wasn’t clean either called three times in morning for dental kit nobody bothered until I actually had to go down to reception to ask for one. Would i ever visit this hotel again? No thanks i would like to get compensiated
Stayed 1 night in Dec 2022

6/10 Okay

Aleksander, Batley

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, good swimming pool and sauna. Staff proffessional, some could be more friendly
Stayed 1 night in Oct 2022

6/10 Okay

Ivan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Definitely place to avoid
Staff were not at all friendly we arrived by motorbike fully loaded and in gear and receptionist immediately told us to come back at 1400 instead of trying to help , so we went to eat something and actually had to get up and get menus ourselves whilst staff who told us to sit anywhere continued to talk between themselves .
Stayed 2 nights in Sep 2022

10/10 Excellent

Agnieszka

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel, and amenities. They have the pool, sauna, we also got the room with skylight on 3rd floor. Amazing, best buffet breakfast of all places we stayed during that trip too. I would recommend this place if you have a car. They were located on a quiet street, easy to enter/exit. Cons: not many places in a walking distance
Stayed 2 nights in Mar 2022

6/10 Okay

AMIT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room for 3 people, I got 2 beds, they wanted me to pay extra
Stayed 4 nights in Aug 2022

10/10 Excellent

Katarzyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the hotel Will come back soon
Stayed 2 nights in Apr 2022

2/10 Terrible

Poe

Stayed 1 night in Mar 2022

8/10 Good

Farhad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except the parking. While it was mentioned at booking that "parking included" they charged me 11 Euros for that. Another thing is that they accept Euro but would not give your change back in Euro. They give you Polish currency.
Stayed 1 night in Nov 2021

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with luxury feel
A lovely hotel with great amenities. It's roughly a 20 minute drive from Warsaw centre - but not complicated to find. The hotel has a luxurious feel to it and boasts a very nice restaurant and spa along with some well presented rooms. I was in a 'sky view' room, which offers a sky view (you don't say!) which is operated by the opening of an electric shutter. The hotel does not offer an airport transfer service even though it is advertised as doing so on the hotels.com site. The restaurant was well priced and the food was of a high standard. Breakfast was expansive with plenty to choose from. I would stay in this hotel again.
Stayed 3 nights in Oct 2021

10/10 Excellent

Valeriy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for families staining with car.
Stayed 2 nights in Oct 2021

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great — highly recommended
It was great only complaint if you are checking in late (I was at 230 am) call first as it was 20 minute wait for computers to finish rebooting. Otherwise hotel was great.
Stayed 2 nights in Sep 2021

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to have a room key to use an elevator
Stayed 1 night in Jun 2021

10/10 Excellent

Riccardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

6/10 Okay

violetta

Travelled with family
Liked: Room comfort
breakfasts were very pleased
first settled in a room overlooking the courtyard and the windows went directly to the utility part. asked to relocate, relocated to another room. on the tables and in the bathroom it was very dirty. it is clear that the hotel is very old. there were a lot of people in the spa, it was impossible to walk in the evenings. super breakfasts
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel team just excellent
Staff was extremly friendly, SPA & Gym in very good shape!
Stayed 3 nights in Dec 2019

10/10 Excellent

yoel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish we could have stayed longer!!
I wish we could have stayed longer! We just needed an overnight stay, as we drove in pretty late and left fairly early, but I truly wish we had more time to explore and enjoy the hotel amenities. The staff was extremely pleasant, the room and bed was comfortable and clean. Overall our best stay in Poland. My wife and I were extremely happy with our stay.
Stayed 1 night in Aug 2019

10/10 Excellent

Nechama

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect. Pool is excelent.
Stayed 2 nights in Aug 2019

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel.
It's very good hotel, perfect breakfast, cool location. I personnally recommend for everybody.
Stayed 2 nights in Aug 2019

10/10 Excellent

Zane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Aug 2019