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Reviews of Capitol Hill Fully Furnished Apartments, Sleeps 5-6 Guests

4 out of 5
Capitol Hill Fully Furnished Apartments, Sleeps 5-6 Guests
M St SW & Delaware Ave SW, Washington, DC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 59 reviews" "
Rating 8 - Good. 16 out of 59 reviews" "
Rating 6 - Okay. 2 out of 59 reviews" "
Rating 4 - Poor. 3 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really beautiful facility. Many common areas ( rooftop was amazing!!!! Including a perfect view of National’s stadium!) Staff were very helpful and accommodating. Many dining choices close by.
Stayed 3 nights in Mar 2024
Response from Hotel Management on 2 Apr 2024
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

6/10 Okay

Kelly, Temecula

Business traveller, Travelled with group
The condo is spacious and in a good location. Walking distance to a Safeway store. However, there is no supplies at the unit when we arrived. We were sent to another unit to get supplies by ourselves. Later on, they got renters to the other unit. We were not able to get more supplies. We ended up living without papers. Also, one of our members dropped her necklace to the crack of the headboard drawer. We asked multiple times but didn't get any help.
Stayed 3 nights in Dec 2023
Response from Jo on 12 Dec 2023
Hi Kelly, We appreciate your time in writing this review. This gives us room for improvement. You forgot to mention that you bring EXTRA guests than specified in the booking. Further, the situation about the necklace was impossible, You wanted us to disassemble the entire bed set up.

8/10 Good

sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cystral was great. She spent an hour fixing our TV. The only issue we really had. Apartment is very roomy.
Stayed 5 nights in Oct 2023
Response from Jo on 18 Oct 2023
Hi Sharon, We appreciate your time in writing the review. We are working hard to meet our guests' expectations.

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. It was neat and clean, well stocked with supplies, had a beautiful view of the capitol dome. The big attraction for us was how close it was to Waterfront Metro with an adjacent Safeway grocery store. Also, it fit our need to have 2 bedrooms. The Pelican Residences staff was always available by phone, and they provided timely instructions for entering the building, checkout procedures, etc. They were very genuine in wanting to ensure you had everything you needed for your stay.
Stayed 4 nights in Jun 2023
Response from Corporate Housing on 28 Jun 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, room comfort
Apartment was immaculate, nice location, lovely views, secure. Very easy to get to tourist attractions. Plenty of places to eat nearby or eat in - as the kitchen was terrific. Thanks we will return.
Stayed 4 nights in May 2023
Response from Jeff on 9 May 2023
Hi Richard,Thank you for staying with us and we appreciate your feedback.

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was very spacious. It was decorated very sparsely. I would have preferred someplace a bit warmer in decor. I am chemically sensitive and had to hide the dish and laundry detergent in the back of laundry room. Should maybe use non scented and clear and free products. Loved the building and the apt was walkable although a mile or so from main attractions. The kitchen had all that we needed.
Stayed 4 nights in Apr 2023
Response from Gwen on 29 Apr 2023
Lisa, appreciate the feedback provided. These are opportunities that need to be addressed by our staff. Rest assured this will be dealt with accordingly. Looking forward to hosting you again.

10/10 Excellent

Dale

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2023
Response from Chris Rivers on 28 Apr 2023
Hi Dale,Thank you for this review, we hope to host you again in the future. Best,Chris Rivers

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022
Response from Corporate Housing on 17 Nov 2023
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Danny

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2022
Response from Jo on 30 Aug 2022
Thank you! We are glad you enjoyed your stay with us. We hope to host you on your next trip.

10/10 Excellent

Jakob

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay here with our family of 6. Our high rise apt. offered beautiful, open views to the East and South. If you squint a little you could even catch a Nationals game on the jumbotron. Apartment was clean. Kitchen was well stocked with cookware and utensils. We used the kitchen for cooking several times including the dishwasher. Bedding and linens all in good shape with extra available. The pictures shown are of various different apartments and each is unique in it's furnishings. Our apt. had one King bedroom, one queen bedroom, and two futons in the living area. Our dining table had 4 chairs. Amenities - My wife and daughter used the fitness center each morning - all great. We never did use the pool just for sale of being too busy. Area - There is a Safeway within a short walking distance that has everything we needed. We're avid walkers so we walked to the International Spy Museum and National Mall and back. The wharf is a short walk for dining. There were a few sketchy characters in the surrounding area but we never felt unsafe. The building has security. And people in and around the building were friendly. Parking - We parked our rental vehicle in the onsite underground parking for a reasonable additional daily fee. This gave some peace of mind as parking in DC is a challenge. We kept the car empty and had no security problems. We had a wonderful stay. Far better than a hotel room. Would definitely stay again.
Stayed 3 nights in Jul 2022
Response from Corporate Office on 14 Jul 2022
It is very rewarding to know how much our guests enjoy themselves as we always aim to deliver a great experience. Thank you so much for taking the time out to share your experience with us. We hope to be able to welcome you back very soon.

10/10 Excellent

Stephanie

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved this property! The front staff were super nice. It had a swimming pool and outdoor seating/grilling areas. This place is an absolute must for people staying in DC!
Stayed 4 nights in Jun 2022
Response from Corporate Housing on 19 Jul 2022
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, room comfort
Family trip to D.C.
The stay was great for the price. We had plenty of room to feel at home rather than cramped in a hotel room. Will stay again.
Stayed 3 nights in Feb 2022
Response from Gwen on 20 Feb 2022
Hi Andrea! Thank you so much for the positive feedback. We appreciate it. We're looking forward to hosting you again.

10/10 Excellent

HEN

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything looks new and clean, safe and spacious underground parking. Very close to DC wharf, with shopping on the boardwalk and delicious seafood restaurants at the water. Love it!
Stayed 4 nights in Oct 2021
Response from Corporate Office on 11 Oct 2021
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, room comfort
Great stay
Close to a grocery store, Metro stop and Nationals Park. Clean and comfortable with lots of extra amenities on the property.
Stayed 4 nights in Jul 2021
Response from Hotel Management on 3 Aug 2021
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bilding was excellent but the apartment was not clean enaugh.
Stayed 6 nights in Jul 2021
Response from Gwen on 17 Jul 2021
We appreciate the feedback provided. Rest assured that our ground staff will be briefed again to ensure that our cleaning guidelines are met and adhered to properly.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Hotel Management on 19 Feb 2020
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 Good

Verified traveller

Stayed 5 nights in Nov 2019
Response from Corporate Office on 20 Nov 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
LEED standard matches our environmental goals, electronically wired throughout but some aspects not intuitive requiring multiple contacts with the on site staff person Despite postings that the apartment was “home “ for the owner, obviously NOT home by cookie cutter Utilitarian furnishings & Inexpensive night stands, lighting was adequate but not well placed, glaring fluorescent kitchen lights seemed to be the main source of light but fewer light sources in bedrooms
Stayed 3 nights in Oct 2019
Response from Julian on 23 Oct 2019
Hi, Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! Would love to have you back for your next holiday.

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, comfortable stay
I was pleasantly surprised how clean, bright and accommodating the apartment really was. The staff at the building were friendly and the location was convenient to the Metro and grocery store.
Stayed 3 nights in Oct 2019
Response from Hotel Management on 15 Oct 2019
Hi Jorge, thank you for giving us a wonderful review. We are delighted that you had a great time staying with us and we hope to see you soon again.

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Good location , clean, safe , fully equipped
Stayed 4 nights in Sep 2019
Response from Chris Rivers on 25 Sept 2019
Hi Cheryl, Thank you for this review, we hope to host you again in the future. You scored us 8 - is there anything that we need to improve or to attend.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern and safe. Has appliances for meals in the room. Beds are very comfortable
Stayed 4 nights in Sep 2019
Response from Corporate Office on 12 Sept 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
The building was quite new and had great amenities such as a pool and billiards table. The unit was well set up and had everything we needed aside from the sofa bed that was a bit small for 2 adults. The management did however provide an air mattress to remedy the situation. Good location fairly close to the Capitol. We would stay here again.
Stayed 4 nights in Aug 2019
Response from Chris Rivers on 12 Aug 2019
Hi Guest, thank you for taking the time to provide us with your valuable feedback relating to your stay with us. Looking forward to hosting you again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many people suggest they have "furnished apartments" but they usually lack something important. This one was truly wonderfully furnished in every regard; wonderfully situated; and great in all respects!
Stayed 3 nights in Jul 2019
Response from Chris Rivers on 2 Aug 2019
Hi Guest, Thank you for this feedback - we hope to host you again in the future. Best, Chris Rivers

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was nice, fulfilled our needs and the location was perfect for us. Couch wasn't particularly comfortable, but it was exactly as pictured, so wasn't a complete surprise. The initial instructions on checking in were ok, however there was no room to park right in front of the building so we parked next to the building (in the adjacent apartment building's lot) just during check in until we could get the key fobs for the parking garage- got reprimanded for that by someone in that complex. Also, the instructions for entering the parking garage were incorrect as you do not enter from M street- the entry is from the side street (Delaware, I think). Once we had time to read ALL the instructions for entering and exiting the building the use of the key fobs/key cards made more sense. Checking out was a little confusing because one set of instructions said to leave the keys in the apartment and one set of instructions said to leave them at the front desk.
Stayed 3 nights in Jul 2019
Response from Chris Reeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee on 29 Jul 2019
Hi Guest, Thank you for this review, we appreciate the feedback as well, this will help us improve our services in the future. Thanks, Chris Rivers

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great walk to metro, Nationals park, even walking distance to the National Mall. Apartment had high end appliances and fixtures, huge king bed, the living room bed is more like a futon. The pool area is very nice and spacious for the area. The view is of a lower income apartment building & the person before us had logged out of Netflix and this is the only T.V. they have, was taken care of with a phone call. The email said keys would be in apartment, no keys at front desk, also leave keys at desk. Overall it's a good place to stay for D.C. the price, location and you get to park in the garage, you'll be hard pressed to find a better value
Stayed 5 nights in Jul 2019
Response from Jo on 28 Jul 2019
Thank you for taking the time writing a review of your stay. We appreciate the feedback. We hope to host you on your next travel.

10/10 Excellent

Verified traveller

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was a very clean, friendly apartment. All the neighbors seem to have dogs, a lot of great amenities are close by and in walking distance.It was perfect for a quick get away with my dog. Also, if you own an EV, there are some chargers in the parking garage!
Stayed 4 nights in Jul 2019
Response from Corporate Office on 22 Jul 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

4/10 Poor

Clody

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Beware
I booked this because it had a living room with a couch. I really needed a comfortable living area for my husband who suffers extreme back pain. The couch turned out to be a very hard, very uncomfortable very cheap futon. I do not suffer back problems, however I could not sit on it without using all the pillows from the bedroom. Second problem was construction noise which could be heard through the air vents which made daytime resting impossible for my poor husband. Third problem was the air conditioning system which must have been on some sort of timer. The temperature would become uncomfortable in the middle of the night. Unfortunately there were no instructions left to remedy this issue This was an extraordinarily expensive rental and I was told they would get in touch to possibly reduce my costs. That has never happened. We paid full price for an extremely uncomfortable rental. Never again!
Stayed 3 nights in Mar 2019
Response from Corporate Office on 27 May 2019
Thank you for staying with us. Wish you had said something during your stay so we could have taken some action. As for the couch, is the standard and we are sorry if it didn't pass to your liking. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Stayed 5 nights in May 2019
Response from Tony on 24 May 2019
Thank you for staying with us. We use a professional cleaning company and these complaints were not found to be true. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Salmah, Easton PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in D.C
You can see the Capital from apartment window! Very close to restaurants n BigBus tour pickup spot (more restaurants here too, by wharf), Safeway supermkt, metro. Crystal was very nice n understanding!!
Stayed 3 nights in May 2019
Response from Corporate Office on 21 May 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was better than I expected. I was skeptic when I booked it but after arriving I was very pleased.
Stayed 3 nights in May 2019
Response from Corporate Office on 21 May 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, professional, safe area, BEAUTIFUL VIEW! It was perfect for our business stay.
Stayed 3 nights in May 2019
Response from Corporate Office on 21 May 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good location, good security, friendly attendants, attractive lobby The apartment was not well cleaned after the prior guest (food left in the refrigerator, for example), only Netflix on the television, unable to pull out the sofa bed
Stayed 4 nights in May 2019
Response from Corporate Office on 15 May 2019
Thank you for staying with us. We use a professional cleaning company and these complaints were not found to be true. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The space itself was clean and comfortable and met our needs. However, it is deceiving when booking because the properties shown on the site is not necessarily where you end up. You can be placed in any of their buildings and you don't know exactly which one until you book. Also, the cleaning fee is rather high considering that much time wasn't spent in the apt and it was left rather clean. Finally, the location was okay due to projects being across the street, but there was a precinct within a block. That made it safe. No loud activity at night. Building was very quiet and it didn't seem like there were many people staying there at the time. Very close to downtown DC, National Harbor, and Georgetown. I would stay again, but probably during the summer when pool is open and maybe more people are staying as well.
Stayed 3 nights in Apr 2019
Response from Corporate Office on 1 May 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect especially the wonderful woman at the front desk.
Stayed 2 nights in Mar 2019
Response from Corporate Office on 17 Apr 2019
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in DC
The apartment is well located...walkable to Capital and lots of areas. The apartment itself is terrific. Lots of amenities: rooftop pool, rooftop lounging and sitting area, rooftop grilling (several grills available), washer/dryer, full kitchen wth every pot, pan and utensil available. Two good sized bedrooms and two bathrooms!!! TV in master bedroom and living room. Only bad thing was that one couch was broken. And it is NOT a hotel... no service at all, no daily room clean or change of towels. You have to wash your own. Also, the price quoted by hotels.com was not the price we were charged...they added a cleaning fee and an administrative fee which added to the bill. But even with that the price was good for what you get.
Stayed 3 nights in Jun 2018
Response from Corporate Office on 19 Jun 2018
Thank you for staying with us. All fees charged was clearly indicated on the website on fine print section. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

8/10 Good

Kris

Great location, but too hip for tables or chairs
The location was amazing- right across from Union Station- you walk through the kaiser permanente building to the Metro/Train station, or simply go straight down 2nd to the Capitol building/National Mall. There are bicycle rentals right outside if you want to ride for an afternoon. The address isn't listed so it was hard to tell a scooter rental place where to drop off a wheelchair- took a while to get the answer, but it is the Station House building at 701 2nd St NW. The receptionist on duty when we checked in didn't have a clue- sent us, with all of our luggage and our 89 year old father to the OTHER side of the building to the elevator when there was an elevator right behind her that stopped right down the hall from our room. It about wiped him out! the bedding was old- didn't really feel clean, but I think it was just that it was washed too many times to still look good. The rooms were ok, but note that there are NO tables or anything to put your suitcases on in the rooms- NOTHING! which means that our 89 year old father needed to bend down to the ground so we moved two kitchen chairs into the room and made a makeshift table. We couldn't do that for our room or there wouldn't be any chairs left in the kitchen. There are no hooks and only one small towel bar in the bathrooms- so good luck with your towels. there is a washer and dryer so you can wash them. There is also a grocery store nearby and other stores like trader joes within walking.
Response from Corporate Office on 14 May 2018
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay.

10/10 Excellent

Redman, Ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly! The location was perfect! Convenient to everything! The Manager is Beautiful! Best trip i have taken!
Stayed 3 nights in May 2018
Response from Corporate Office on 16 May 2018
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay.

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful apartment
We loved this apartment, but more than that, the amenities of the building itself (gym, games, television, work space, etc. in the various communal spaces) was amazing! Wish we lived here.
Response from Dan Castle on 17 Apr 2018
Hi Cameron, Thank you for giving us a wonderful review. We are delighted that you had a great time staying with us hope to see you soon again.

4/10 Poor

Julius

Liked: Cleanliness
Disliked: Room comfort
The sofa sleeper is not very functional as a sleeper. It is lumpy. It is also very uncomfortable as a sofa. It would be nice to have a tv in the master bedroom. It would also be nice to have a Keurig.
Response from Corporate Office on 10 Apr 2018
Thank you for staying with us. The sofa bed is new brand new and very comfortable. And please note that your booking is for a 1BR Apartment which is only have 1 TV in the living area and is clearly stated on your email confirmation. A coffee maker is also provided. Wish you had said something during your stay so we could have taken some action. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Ozzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location superb facilities
This is a great location near the mall, with the community available red bikes right outside and groceries and coffee shop really close by. We chose for the location and facilities..gym was great, communal areas really nice. Only slightly disappointing aspects were the room was not easy to ventilate so a little stale after occupying for a while...spotless when we moved in though. And the rather vehement instructions not to bother the concierge were a little off putting. But would definitely stay there again. Be aware that our apartment did directly overlook H street at street level but it was no problem, apartments are well sound proofed.
Stayed 13 nights in Feb 2018
Response from Corporate Office on 12 Mar 2018
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Rob, Scottsdale AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, nice building and very clean space.
Apartment is spacious and very clean. Comfortable accommodates 5. Very nice building. Add in cloth and dish soap so don’t have to wash pans in sink!
Stayed 3 nights in Nov 2017
Response from Corporate Office on 23 Nov 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location and apartment for our stay of three adults. Unit was clean and comfortable.
Stayed 3 nights in Nov 2017
Response from Samantha on 11 Nov 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

6/10 Okay

Linda, Seattle

Liked: Staff & service, property conditions & facilities
Beware the extra fees
There is a 15% "Admin Fee" that is not included in the quoted Expedia price, which is significant, in my opinion. This is a furnished apartment unit in a building of corporate apartments, and the building is not affiliated with the hotel at all - we asked the front desk person if there was a place to store our bags until check-in and they basically blew us off. So beware there are some amenities that come with a normal hotel that this place doesn't have, like concierge services. The building is very nice and close to Union Station and the National Mall. Our room was ok but the floors were dirty, I walked around the room barefoot and the bottoms of my feet were covered in dirt, dust & hair - gross. Wish they had mopped before we arrived. The staff for the hotel were friendly on the phone. Overall I probably wouldn't stay here again.
Stayed 6 nights in Oct 2017
Response from Corporate Office on 11 Nov 2017
The apartment complaints does not match with what you have written. The apartments are in great condition and our staff had make sure that everything is in place and clean before your check-in. The fees are clearly indicated the website, if you have full read the fine print you would have seen the fees. Please take note that this is a self service apartment and not a hotel. We work hard to make our guests happy.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would definitely stay again!
Stayed 3 nights in Nov 2017
Response from Samantha on 11 Nov 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Tony & Lisa, Saint Joseph, Il.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay!
I would only have 1 complaint/suggestion. I would have loved to have an additional chair to sit in the living area, That's it. Everything else about it was perfection. I would look to stay here every time I travel to DC. This place is so close to Union Station and the Capital. Easy to get around just blocks from all the Museum attractions. Parking garage is adjoined to apartment and very affordable for our stay. Once parked we never used our vehicle all week, we ubered everywhere.
Stayed 3 nights in Oct 2017
Response from Corporate Office on 19 Oct 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Arlene, Connecticut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near train station
We enjoyed our stay at the fully furnished apartment. It was close to the train station and restaurants and grocery stores. The pool was great after a long day walking around D.C. The staff at the front desk were very kind and helpful. Would definitely stay here again if traveling to Washington D. C.
Stayed 4 nights in Aug 2017
Response from Corporate Office on 4 Sept 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Celestino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2017
Response from Samantha on 16 Jun 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Robb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DC Cap Hill/Noma Apartment
Great location and unit. The process for renting the unit was effortless. The stay was good. There wasn't a washer/dryer. If there was, I didn't find it.
Response from Samantha on 31 May 2017
Thank you for staying with us. There was a washer and dryer in the apartment, wish you had contacted us so we could have provide you the information. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent accommodations. Clean, comfortable and convenient. Located across the street from Union Station.
Response from Samantha on 18 May 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.

10/10 Excellent

Cindy, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and convenient accommodations!
This hotel is actually more like an upscale apartment building. It's conveniently located within walking distance of union station as well as a great supermarket. The unit itself was lovely with everything we needed to cook our 5 year old son's favorite meals. My only complaint was in regards to parking. My confirmation stated it would be $25 per STAY whereas we were actually charged $15 per 24 hours. It wasn't a big deal but it wasn't something we could resolve with Expedia so travelers should just be aware of that/ Also, if you take your car out of the parking garage, your 24 hour clock restarts. Otherwise it was a great find and we'd definitely stay here again.
Response from Corporate Office on 18 May 2017
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback! We are glad that you had enjoyed your stay. Would love to have you back for your next holiday.