Check in instructions were provided promptly and were clear - no issues with accessing the property. Everything was very clean. There were a few dead bugs and some flies that showed up but it is very warm and humid this time of year so no surprise that it is an ongoing battle against insect life. I suspect the property had been treated for bugs prior to our arrival. Neighbourhood has lots of places to eat, Whole Foods is very close and convenient (lots of bags available at the property!), streetcar is nearby and free (but we didn't actually take it anywhere). We did rent bikes and ride to the Capital area - very reasonable price and lots of bike lanes so it felt very safe riding around. It was about a 25 minute bike ride (maybe less if you knew where you were going). A couple of things were missing from the kitchen - no dish towels (wash cloths, dish soap were present), and the place needs to be stocked up with full sets of glassware, mugs. We were fine as we only ate breakfasts there, but for folks wanting to eat meals there, they might not have everything they need. The place was very secure and felt safe; however, the door was tough to lock from the inside (from the outside, there were no problems) so it should be looked at (you have to pull very hard on the door to get the lock to engage). This is in a very cool neighbourhood and was a great base for exploring!