Front of property

Reviews of HighRoad Washington DC

2 out of 5
HighRoad Washington DC
1804 Belmont Road NW, Washington, DC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 291 out of 393 reviews" "
Rating 8 - Good. 77 out of 393 reviews" "
Rating 6 - Okay. 13 out of 393 reviews" "
Rating 4 - Poor. 4 out of 393 reviews" "
Rating 2 - Terrible. 8 out of 393 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small and simple, but maintained beautifully and clean. The neighborhood was absolutely incredible. We will be returning.
Stayed 2 nights in Apr 2024
Response from The HighRoad Team on 2 May 2024
Dear Liam,Thank you for choosing HighRoad and for sharing your experience with us! We're delighted to hear that you found your room beautifully maintained and clean, despite its simplicity. It's fantastic that you enjoyed our incredible neighborhood, and we're thrilled to know that you plan on returning.We look forward to welcoming you back for another wonderful stay!Best Regards,

8/10 Good

Ana

Liked: Cleanliness, staff & service
This was a great stay for a visit to my offspring. Great restaurants and easy to get to hiking places as well as visit the capital. The cleanliness is adequate. The staff very friendly and helpful. A lot of the guests working remotely and talking loudly was a bit annoying while others are trying to have a more peaceful meal. Overall I would recommend this place.
Stayed 4 nights in Apr 2024
Response from The HighRoad Team on 9 Apr 2024
Hello,Ana!Thank you for choosing HighRoad during your visit to your offspring and for taking the time to share your feedback with us.We're glad to hear that you found our location convenient for exploring the area and that you enjoyed the nearby restaurants and hiking spots. It's also wonderful to know that you found our staff to be very friendly and helpful. Providing excellent service is something we take pride in, and we're pleased that our team made a positive impression on you.We apologize for any inconvenience caused by noise from other guests. While we strive to maintain a peaceful atmosphere for all our guests, we understand that sometimes it can be challenging when others are working remotely and having conversations. We'll certainly take your feedback into consideration as we continue to improve our guest experience.Thank you for your recommendation, and we hope to have the opportunity to welcome you back to HighRoad in the future.Best regards,The HighRoad Team

8/10 Good

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to love this place! If I were in my 20's, I'm sure I would have but now that im in my 40s and have gotten used to staying in "real" hotels...this place just wasnt cutting it :-( The door to the buidling is always locked which is great. You need your key card to get in. Check-in was easy. FYI, everyone in your party that wants a key will need to provide ID. I booked room 305 (3rd floor walk-up). I knew going into it that it was going to be small and that it would require climbing a ladder to get up to 2 of the beds. I just wasn't quite prepared for just how small and just how steep the ladder would be! My 70 year old dad slept on the lower bed. My husband, 9 year old son and I slept on the loft. Its VERY low up there! My poor husband (6ft) literally couldn't stand when he was up there! The ladder is a little scary. It only has a handle on both sides for the upper half and like i said its very steep so you really gotta heave yourself up there haha. It was super annoying if you had to use the bathroom during the night. It was like sleeping on the world's highest bunk bed. The bathroom was like a lot of European bathrooms where the toilet and the shower are all just together in one tiled room, no lip for separation. There is a shower curtain, but it doesn't really do much to keep water out. The sink to wash your hands is outside of the bathroom. If youre in your 20's this place is awesome! If you are used to regular hotels, just bite the bullet & spend the money!
Stayed 2 nights in Apr 2024
Response from The HighRoad Team on 4 Apr 2024
Dear Dana, Thank you for sharing your feedback with us. We appreciate your insights and apologize if your experience did not meet your expectations.We're sorry to hear that you found the room size and loft bed arrangement challenging, especially given your preference for traditional hotel accommodations. We understand that our hotel may not be the ideal fit for everyone, and we strive to provide accurate information about our rooms on online platforms, including details about the loft beds and ladder access.It's important to note that our accommodations are designed to cater to guests of all ages, and we aim to create a comfortable and enjoyable environment for everyone. The bathroom layout and room size are part of our commitment to providing a more affordable stay in DC and being more eco-friendly.Your feedback is invaluable to us, and we will review the information provided on OTA platforms to ensure that it accurately reflects the unique features of our rooms. We appreciate your understanding and hope that you were still able to enjoy some aspects of your visit to our hostel.If you ever decide to give us another chance in the future, please don't hesitate to reach out to us directly. We would love the opportunity to make your stay more enjoyable.Best regards,

4/10 Poor

Adam

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
After laying out the comforter to get in bed I noticed a blood stain on it. Woman at the front responded quick and brought me a new one but Then later on moving the pillows there was one with another blood mark on it.
Stayed 1 night in Apr 2024
Response from The HighRoad Team on 3 Apr 2024
Dear Adam,Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you experienced during your stay.We take cleanliness very seriously, and it's disappointing to hear that the comforter and pillow did not meet our usual standards. Rest assured, we have addressed this issue with our housekeeping team to ensure that proper protocols are followed to prevent such occurrences in the future.We're glad to hear that our team responded promptly to address the situation and provide you with a replacement comforter. However, it's regrettable that another blood-stained pillow was found later on. We understand the importance of a comfortable and hygienic sleep environment, and we're truly sorry for the oversight.If there's anything else we can do to make your experience better, please don't hesitate to let us know. Your feedback is invaluable as we continuously strive to improve our services.We really hope you'll give us a second chance for a better stay experience!Best regards,The HighRoad Team

8/10 Good

Kurt, Canton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed here a few nights for a "tourist" trip. The property is located in the Adams-Morgan section of town and is very walkable to good small restaurants of many cultures. It is on a bus line making it convenient to the many attractions of DC. The hotel is very comfortable, quiet, and clean. The staff is very friendly and helpful. The atmosphere was more like a hostel than a standard US hotel. The room we rented was very small, but a clean and comfortable place to sleep and get ready for another day. If arriving by car, do not park in the street - even for a few minutes to check in. Parking spots are jealously guarded and policed regularly. The hotel-suggested parking garage is only a 100 yards away and reasonably priced. All in all, we are happy that we stayed here and will return when we are in DC
Stayed 3 nights in Mar 2024
Response from The HighRoad Team on 26 Mar 2024
Dear Kurt,Thank you for choosing to stay with us during your recent trip to DC and for sharing your experience. We're thrilled to hear that you enjoyed your time with us and found our property comfortable, quiet, and clean. Our location in the vibrant Adams-Morgan section certainly offers convenient access to various dining options and attractions.We greatly appreciate your kind words about our friendly and helpful staff. As parking in DC can be complex, we strive to provide the best parking directions and advice to our guests. While we do not provide parking ourselves, we're glad our suggested parking garage was convenient for you.Once again, thank you for your valuable feedback. We hope to have the pleasure of welcoming you back to the HighRoad in the future!Best regards,

8/10 Good

Brigitte

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from The HighRoad Team 🌟 on 14 Mar 2024
Dear Brigitte, Thank you for your rating! We appreciate your feedback and are glad to see that you had a positive experience overall.If there are any areas where we can improve and earn that fifth star for your next visit, please feel free to let us know. We're committed to providing the best possible experience for all our guests.We look forward to welcoming you back soon!Best regards,

10/10 Excellent

HATICE

Liked: Cleanliness, staff & service, property conditions & facilities
clean, comfy, and friendly staff
Stayed 5 nights in Mar 2024
Response from The HighRoad Team on 11 Mar 2024
Dear Hatice, Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience with us, finding our property clean, comfy, and our staff friendly.If there's anything more we can do to make your future stays even better or if you have specific preferences, please feel free to let us know. We appreciate your choice to stay with us, and we look forward to hosting you again.Best regards,

10/10 Excellent

Evelyn Miyagui

Stayed 4 nights in Mar 2024
Response from The HighRoad Team on 28 Mar 2024
Thank you for taking the time to rate your experience at HighRoad!We're thrilled to receive a perfect score from you and are delighted to know that you had such a wonderful stay with us.Your satisfaction is our top priority, and we're grateful for your positive feedback. We hope to have the pleasure of hosting you again in the future.Best regards,

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed overnight to visit colleges. The staff could not have been any more accommodating. the venue was perfect and we will definitely be staying there again. We were able to leave our luggage in a locker while we ventured out. Very easy!
Stayed 1 night in Feb 2024
Response from The HighRoad Team on 14 Feb 2024
Thank you for choosing to stay with us during your college visit, and thank you for sharing your positive experience! We're delighted to hear that our staff was accommodating and that you found the venue to be perfect for your needs.It's great to know that the convenience of leaving your luggage in a locker made your stay even more enjoyable. We appreciate your kind words and look forward to hosting you and your daughter again when you return. If there's anything specific you'd like for your future stays, please feel free to let us know.Thank you for your trust in us, and we can't wait to welcome you back!

8/10 Good

Taylor

Liked: Staff & service
Closer to some nightlife stuff.
Stayed 4 nights in Jan 2024
Response from The HighRoad Team on 19 Mar 2024
Thank you for your feedback! We're glad to hear that you found our location convenient for accessing nightlife activities nearby.Adams Morgan, where our hostel is located, is indeed known for its vibrant nightlife scene with various bars, restaurants, and entertainment options. We're delighted that you appreciated the proximity to these attractions.Thank you for choosing to stay at The HighRoad, and we hope to welcome you back again soon!Best regards,

10/10 Excellent

Shemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from The HighRoad Team on 23 Jan 2024
Hello Shemi! Thank you so much for taking your time to provide us with your feedback! We hope you had a great stay! Let us know if you need anything or would like to mention anything specific that we could improve!

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy clean and comfortable. I had a better nights sleep here than in many fancier (and more expensive) hotels in DC. Adams Morgan is a really cool location as well.
Stayed 1 night in Jan 2024
Response from The HighRoad Team on 22 Jan 2024
Dear Natasha, Thank you for your wonderful feedback! We're delighted to hear that you found our hostel very cozy, clean, and comfortable. It's especially rewarding to know that you had a better night's sleep with us than in many fancier and more expensive hotels in DC.We also appreciate your positive comments about Adams Morgan, and we're glad you enjoyed the cool location.If there's anything more we can do to make your future stays equally enjoyable, please don't hesitate to let us know. Thank you for choosing us, and we look forward to hosting you again.Best regards,

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Cute, cozy, and in a good area
Stayed 1 night in Dec 2023
Response from The HighRoad Team on 7 Dec 2023
Dear Alexander,We appreciate your brief but sweet feedback! We're thrilled to hear you found our hostel cute and cozy, and the fact that you enjoyed the good area. If there's anything specific that stood out to you or any suggestions you'd like to share, please feel free to let us know. We hope to welcome you back for another cozy stay soon!Warm regards,

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing gem. Loved it!
Stayed 3 nights in Dec 2023
Response from The HighRoad Team 🌟 on 6 Dec 2023
Hello Amanda! Thank you so much for taking your time to provide us with your feedback! We hope you had a great stay! Let us know if you need anything or would like to mention anything specific that we could improve!

10/10 Excellent

Maegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from The HighRoad Team 🌟 on 22 Nov 2023
Thank you so much for your fantastic rating. We're delighted to know that you had a flawless experience at HighRoad. If there's anything you'd like to highlight about your stay or if there's anything we can improve upon, we'd love to hear it.Looking forward to welcoming you back for another exceptional stay!Best regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from The HighRoad Team 🌟 on 15 Nov 2023
Dear Guest,Thank you for your 5-star review! We're delighted to hear that you were impressed with the uniqueness of our property. We always strive to provide a memorable and exceptional experience for our guests. Your satisfaction is our highest reward, and we appreciate your kindness. If you ever have any questions or need assistance in the future, please don't hesitate to contact us. We'd love to welcome you back for another fantastic stay!Best regards,

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Friendly
Super friendly staff. Wife and I enjoyed the hostel experienced. Hospitality at its best.
Stayed 1 night in Nov 2023
Response from The HighRoad Team 🌟 on 9 Nov 2023
Thank you so much for your kind words! We're delighted to hear that you and your wife enjoyed the hostel experience and felt the warmth of our hospitality. Creating a welcoming and friendly atmosphere is our goal, and we're thrilled that we could contribute to making your stay enjoyable.If you ever find yourselves back in the area, we would be more than happy to host you again. Safe travels, and we hope to welcome you back in the future!Warm regards,

8/10 Good

Rita

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from The HighRoad Team 🌟 on 9 Nov 2023
Thank you for the positive feedback! We're glad to hear that you had a good experience. If you have any specific comments or suggestions for improvement, feel free to share. We're always looking for ways to enhance our guests' stay.If you have any more travels in the future, we'd be delighted to welcome you back. Safe journeys and best wishes!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really cute hotel/hostel in a cute neighborhood. Really friendly staff that are super helpful. It does get a little loud at night, due to the busy neighborhood. The only strange thing was the room felt kind of damp and I wasn’t sure why. Otherwise, it was a great stay!
Stayed 3 nights in Oct 2023
Response from The HighRoad Team on 30 Oct 2023
Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We're delighted to hear that you found our property cute and our staff friendly and helpful. However, we apologize for any inconvenience caused by the noise at night, as our location in a lively neighborhood can sometimes lead to increased activity.We sincerely apologize for the room feeling a little damp during your stay. Our aim is to provide a comfortable and enjoyable experience for our guests, and your comment will help us address this issue. We will certainly look into the matter to ensure that future guests have a more pleasant stay. If you have any other comments, concerns, or if there's anything else we can assist you with, please feel free to let us know.Best regards,

10/10 Excellent

Candace

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very chill property. The cozy rooms are quite small and should be thought of as for one person or very short stays. People were all great and accommodating. We were on a business trip and had three pieces of larger luggage and had a walk up room on third floor. After a long day. Hauling luggage up the narrow stair cases was difficult for this weary traveler. I would use this lodging again, but when traveling for pleasure or alone.
Stayed 1 night in Oct 2023
Response from The HighRoad Team on 26 Oct 2023
Hello Candance, Thank you for your feedback and for choosing to stay with us during your business trip. We're glad to hear that you found our property to have a chill atmosphere and that you met accommodating people during your stay. We appreciate your comments about the room size and the challenges of navigating the narrow staircases with larger luggage.When you decide to stay with us again, please feel free to reach out in advance, and we'll do our best to assist with room selection to ensure a more comfortable stay. Whether for business or leisure, we look forward to welcoming you back in the future. Safe travels!Warm regards,

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very was very impressed with uniqueness of this property. Overall 5 star 🌟
Stayed 1 night in Oct 2023
Response from The HighRoad Team on 19 Oct 2023
Dear Guest,Thank you for your 5-star review! We're delighted to hear that you were impressed with the uniqueness of our property. We always strive to provide a memorable and exceptional experience for our guests.Your satisfaction is our highest reward, and we appreciate your kind words. If you ever have any questions or need assistance in the future, please don't hesitate to contact us. We'd love to welcome you back for another fantastic stay.Best regards,The HighRoad Team

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room, updated throughout. Perfect location in Adams Morgan to walk to everything. Staff friendly and helpful.
Stayed 4 nights in Sep 2023
Response from The HighRoad Team on 8 Oct 2023
Dear Rob, Thank you for sharing your positive feedback. We're delighted to hear that you found your room comfortable and appreciated the updates we've made. It's wonderful that you enjoyed our perfect location in Adams Morgan, allowing you to walk to everything you needed. Our staff takes pride in being friendly and helpful, and your kind words are much appreciated.We hope to have the pleasure of hosting you again in the future. Safe travels!Warm regards,The HighRoad Team

10/10 Excellent

Rosalyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The High Road was in the heart of Adams Morgan, a very fun and diverse area. Lots of restaurants, bars and nightlife. Fun, fun, fun.
Stayed 2 nights in Sep 2023
Response from The HighRoad Team on 8 Oct 2023
Dear Rosalyn,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay at The HighRoad and that you found our location in the heart of Adams Morgan to be fun and lively. The area is indeed known for its diverse dining options, bars, and nightlife, making it an exciting place to explore.We appreciate your feedback, and we hope to welcome you back for another fun stay in the future. Safe travels!Best regards,

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun, clean, good-value hotel- great neighborhood
Excellent value hotel/hostel a couple doors from the main drag in Adams-Morgan. Friendly, helpful staff, and great tips about the neighborhood and DC provided in your check-in materials. Feels very safe. Rooms I stayed in were clean, well-appointed, and recently renovated (small, but that’s not surprising), both with air-conditioning. Comfortable beds. This is not quite a full-service hotel - room was not cleaned daily during my stay (which I’m fine with). There are some food vending machines, free toiletries and laundry machines, a kitchen everyone can use, free safes if you need to store small luggage before or after checkout, and a printer, but few/no other services. Fun neighborhood, tons of restaurants and bars. (It’s not close to a subway station though.) I stayed in two rooms - the one that was further west on Belmont (lower number room on the floor - 203 rather than 208) was somewhat quieter with less street noise.
Stayed 2 nights in Sep 2023
Response from The HighRoad Team on 22 Sept 2023
Thank you for taking the time to share your feedback about your recent stay at the HighRoad Hotel in Adams-Morgan. We truly appreciate your kind words and are delighted to hear that you found our hotel/hostel to be an excellent value and that you had a positive experience with our staff.We're thrilled that you enjoyed the friendly and helpful service provided by our team and that you found the neighborhood tips and information provided during check-in to be valuable. Ensuring our guests feel safe and comfortable during their stay is our top priority, and we're pleased to hear that you had a sense of security.We're also glad to hear that you found your rooms clean, well-appointed, and comfortable. Our recent renovations were aimed at providing a cozy and welcoming environment for our guests.Regarding room cleaning, please note that we offer the option of daily room cleaning for a small fee, which can be requested at the front desk. We understand that some guests prefer less frequent cleaning, so we aim to accommodate individual preferences.We're grateful for your positive comments about our neighborhood, and we agree that Adams-Morgan has a vibrant atmosphere with numerous dining and entertainment options. While we are not close to a subway station, the area's unique charm and accessibility to various attractions make it a great choice for visitors.Once again, thank you for choosing to stay with us, and we look forward to welcoming you back to the HighRoad Hotel in the future. If you have any further questions or need assistance with anything during your next visit, please do not hesitate to reach out to us.Warm regards,

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Road was in a convenient and trendy DC neighborhood. Even with the active area nightlife, our room was quiet and the beds comfortable.
Stayed 3 nights in Sep 2023
Response from The HighRoad Team on 18 Sept 2023
Thank you for your kind words! We're delighted to hear that you found our location convenient and enjoyed the comfort of your room despite the lively neighborhood. It's great to know that you had a peaceful night's sleep. If you have any more feedback or if there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know.Warm regards,

10/10 Excellent

Amanda

Stayed 5 nights in Aug 2023
Response from The HighRoad Team on 23 Sept 2023
Dear Amanda,Thank you so much for your 5-star rating! We're thrilled that you had a wonderful experience at the HighRoad Hotel. If you have any specific comments or feedback you'd like to share, please feel free to let us know. We hope to welcome you back in the future for another fantastic stay!Warm regards,

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was not clean and ready when we arrived. There was a mix up with a guest who had stayed an extra night. We were accommodated by being issued two rooms on the first night, then getting into our originally booked room the second night.
Stayed 2 nights in Jul 2023
Response from The HighRoad Team on 1 Aug 2023
Dear Sandra,We sincerely apologize for the inconvenience you experienced during your stay. We understand that arriving to find your room not clean and ready is frustrating, and we are truly sorry for the mix-up that occurred with another guest's extended stay.Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations upon check-in. We appreciate your understanding as we worked to resolve the situation, and we're glad to hear that we could accommodate you by providing two rooms on the first night and eventually getting you into your originally booked room the following night.Please know that we take your feedback seriously, and we will review our procedures to prevent similar issues from happening in the future. Your comments will help us improve our service and ensure a smoother experience for our guests.We hope that despite this hiccup, you were able to enjoy the rest of your stay with us. If there's anything else we can do to make it up to you or if you have any other concerns, please don't hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to host you again for a more seamless and enjoyable stay.Thank you for choosing our hostel, and we look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from The HighRoad Team on 25 May 2023
Dear Lori,Thank you for choosing the HighRoad Hotel and sharing your feedback with us. We're delighted to hear that you found our hotel to be very convenient. We understand the importance of convenience for our guests and strive to provide a seamless and hassle-free experience.Whether it's our location, amenities, or services, we aim to make your stay as convenient as possible. We appreciate your positive feedback and are glad that we met your expectations in this regard.Thank you once again for your kind words, and we hope to have the pleasure of welcoming you back to the HighRoad Hotel in the future for another convenient and enjoyable stay.Best regards,The HighRoad Team

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a keeper
Loved that they had quiet hours from 10 pm to 6 am! Finally a hostel/hotel where you could get some sleep! Bed super comfie. Met wonderful people in the downstairs common room from all over the world. Located in a great thriving busy safe neighborhood. Lots of unique bars and dining. Rooms, although very tiny, were more than adequate for us. Will stay there again!
Stayed 4 nights in May 2023
Response from The HighRoad Team on 24 May 2023
Dear Linda,Thank you for choosing the HighRoad Hotel and taking the time to share your positive experience with us. We're thrilled to hear that you loved the quiet hours from 10 pm to 6 am, allowing you to have a restful night's sleep. Ensuring a peaceful environment for our guests is a priority for us, and we're glad it made a difference for you.We're delighted to know that you found the bed super comfortable and enjoyed meeting wonderful people from around the world in our common room. It's always a pleasure to provide a space where guests can connect and create meaningful experiences.We're glad you enjoyed our hotel's location in a thriving, busy, and safe neighborhood. It's wonderful to hear that you discovered unique bars and dining options nearby, enhancing your overall experience.While our rooms may be compact, we're glad to know that they were more than adequate for your needs. We aim to provide a comfortable and functional space for our guests, and we appreciate your understanding.Thank you for your kind words, and we're excited to have the opportunity to welcome you back to the HighRoad Hotel in the future. We look forward to providing you with another great stay.Best regards,The HighRoad Team

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, super clean, easy check in.
Stayed 2 nights in May 2023
Response from The HighRoad Team on 29 May 2023
Dear Natalie,Thank you for choosing to stay at the HighRoad Hotel and for sharing your positive feedback with us. We're thrilled to hear that you had a great experience with our staff, found the hotel to be super clean, and had an easy check-in process.Our team takes pride in providing excellent service, and we're delighted that their efforts contributed to your overall satisfaction. Maintaining a clean and comfortable environment is a top priority for us, and we're glad that it was reflected in your stay.We understand the importance of a seamless check-in process, and we're pleased to hear that it was hassle-free for you. We aim to make your arrival as smooth as possible, so you can start enjoying your stay right away.Thank you for your kind words. We look forward to welcoming you back to the HighRoad Hotel for another enjoyable experience in the future. If there's anything more we can do to make your next stay even better, please don't hesitate to let us know.Best regards,

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'd stay again!
Great staff. Rooms are small but efficient. Beds were comfy. Very walkable area.
Stayed 2 nights in May 2023
Response from The HighRoad Team on 21 May 2023
Dear guest,Thank you for choosing to stay at the HighRoad Hotel and for taking the time to share your feedback with us. We're delighted to hear that you had a great experience and enjoyed our efficient rooms.Our staff takes pride in providing excellent service, and we're thrilled that you found them to be great. It's also wonderful to know that you had a comfortable stay with our cozy beds.We're glad you appreciated the walkability of the area surrounding our hotel. Being situated in a walkable neighborhood allows our guests to conveniently explore and discover the attractions and amenities nearby.Thank you once again for your kind review. We hope to have the pleasure of hosting you again in the future. If there's anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best regards,

10/10 Excellent

Rich

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience. Super clean and efficient. Don't be surprised it's a 'hostile'. You'd never know.
Stayed 4 nights in May 2023
Response from The HighRoad Team on 9 May 2023
Dear Rich,Thank you for taking the time to share your positive experience at The HighRoad Hotel in DC. We are delighted to hear that you had an excellent stay with us, and that you found our hotel to be super clean and efficient.As a hostel-style hotel, we aim to provide our guests with a comfortable and affordable experience, without sacrificing cleanliness and efficiency. We are glad to hear that we exceeded your expectations in these aspects.Thank you for choosing The HighRoad Hotel, and we look forward to welcoming you back in the future.Best regards,

6/10 Okay

Galina

Business traveller
Liked: Cleanliness, staff & service
Location is good. Clean and comfortable beds, bathroom
Stayed 1 night in Apr 2023
Response from The HighRoad Team on 8 May 2023
Thank you for staying with us at The HighRoad Hotel in DC and for taking the time to share your experience. We are pleased to hear that you found our location to be good and our beds and bathrooms clean and comfortable.We are committed to providing a comfortable and enjoyable stay for all our guests, and we appreciate your positive feedback. Thank you for choosing The HighRoad Hotel, and we look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient, and walking distance to restaurants.
Stayed 1 night in Apr 2023
Response from The HighRoad Team on 8 May 2023
Thank you for staying at The HighRoad Hotel in DC and for taking the time to share your feedback. We are glad to hear that you found our hotel clean and convenient, and appreciated our location within walking distance to restaurants.We strive to provide our guests with a comfortable and enjoyable stay, and we are pleased to hear that we met your expectations. Thank you for choosing The HighRoad Hotel, and we hope to have the pleasure of welcoming you back soon.Best regards,

10/10 Excellent

Rebecca

Stayed 3 nights in Mar 2023
Response from The HighRoad Team on 19 Apr 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from The HighRoad Team on 24 Mar 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Mary Katherine

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, convenient place to stay in DC. Access to tons of restaurants, shops, and public transportation. The hostel was cozy and staff welcoming.
Stayed 3 nights in Mar 2023
Response from The HighRoad Team on 21 Mar 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from The HighRoad Team on 21 Mar 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is unusual and fun. the neighborhood is great and food is super convenient. andy’s pizza was an easy choice and a good choice. so many food options nearby. the room was small but very comfortable. great bedding and my room had a floor level bed and a loft.
Stayed 1 night in Mar 2023
Response from The HighRoad Team on 16 Mar 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Katya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel in a great location
We had a great time! Thank you!
Stayed 4 nights in Mar 2023
Response from HighRoad Team on 16 Mar 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Best hostel. We ever stayed in. Remodeled and coffee pot always on.
Stayed 5 nights in Mar 2023
Response from The HighRoad Team on 11 Mar 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from The HighRoad Team on 23 Feb 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

6/10 Okay

Hiromi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat was wonky; very tight space- practically no surface areas within the room. Staff was really nice.
Stayed 1 night in Feb 2023
Response from The HighRoad Team on 23 Feb 2023
Thank you for your review, Hiromi! We apologize for the toilet issue, we have addressed your comments to our maintenance department to make sure our rooms are ready to welcome our guests! We are sad to hear our rooms didn't meet your expectations, however, the are designed with a eco friendly design to make you comfortable during your stay! We hope to see you again in the future for a better experience! Let us know if you have any additional concerns. Best!

10/10 Excellent

Chester

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere.
Stayed 1 night in Feb 2023
Response from Management on 16 Feb 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always again!
Super-friendly employees. Although rooms are small, they have a 'feel good' atmosphere. I travel a lot, usually using hotels, but this was literally in the very top regarding how 'nice' it felt. Location is fantastic, with tons of bars literally in front of the door, and a bus stop with good connection to a metro.
Stayed 6 nights in Feb 2023
Response from The HighRoad Team on 15 Feb 2023
Thank you so much for taking some time to leave us review! It was really nice meeting you and we are really glad to hear you enjoyed your stay with us! Hopefully we will see you soon again! Best regards!

10/10 Excellent

Camila

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from The HighRoad Team on 6 Mar 2023
Thanks for choosing to stay with us at the HighRoad! We are very happy to hear you enjoyed the overall atmosphere and we hope you had a great experience here in DC!

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from The HighRoad Team on 31 Jan 2023
Thank you so much for taking some time to leave us review, Clairel! It was really nice meeting you and we are really glad to hear you enjoyed your stay with us! Hopefully we will see you soon again! Best regards!

10/10 Excellent

Andrea

Stayed 2 nights in Jan 2023
Response from The HighRoad Team on 24 Jan 2023
Thank you so much for taking some time to leave us review, Andreal! It was really nice meeting you and we are really glad to hear you enjoyed your stay with us! Hopefully we will see you soon again! Best regards!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice. Friendly atmosphere with relaxed vibe. Nice part of town. Lovely view. Slept well. And it wasn’t very expensive, either!
Response from The HighRoad Team on 19 Jan 2023
Thank you so much for taking some time to leave us review, Michaell! It was really nice meeting you and we are really glad to hear you enjoyed your stay with us! Hopefully we will see you soon again! Best regards!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from HighRoad Team on 27 Dec 2022
Thank you so much for taking some time to leave us reviewl! It was really nice meeting you and we are really glad to hear you enjoyed your stay with us! Hopefully we will see you soon again! Best regards!