Hotel Guide - Watarase River hotels in , Japan.

"Clean room, kind staff"

"I don’t get why there are so many foreign workers. At the check-in and the housekeeping. It’s subtle details but they’re Japanese is not fluent, or they don’t smile immediately when they see you, or immediate greet you. I shouldn’t have to walk up and say hi first for them to look up. And non-customer related conversations should be done quietly behind. I want to be treated as a customer, not someone who is just someone to be attended. Also regardless they are housekeeping, it is Japanese custom to smile, bow, and be greeted. Also why do I have to speak English in a Japanese hotel? They should understand Japanese."

"Small but very clean room, staff was friendly, would recommend if traveling by yourself or one extra person."

"The WiFi didn't work and the excuse the staff gave me was that my computer was an older model. I have never had any trouble with any other hotel before nor since."

"Lovely staff, ample parking and a spacious, clean room. The room layout is a little strange with the sink being in the bedroom with a screen divider and there seems to be more attention to style than practicalities i.e. no hooks, shelves, drawers etc. However, we had a great stay and good nights' sleep. "

"Great staff. This time the room was tiny-typical for Japan, functional. Great location next to the train station and department stores."

"Clean comfortable room. Great staff. Great location "

"-"

"Spa and pools were premium. Staff is laways friendly and helpful. We stayed on the Ninth floor Club9 with an osen in the room. Most excellent!"