Waterloo Hotel Guide - Family Friendly Hotels in Waterloo, New York

"Awesome stay everyone on site were welcoming and kind.. Pool was amazing and clean.."

"Breakfast was good for morning grab and go. Had plenty of food and coffee. "

"Excellent "

"Room one was fine until I got to the bathroom. The shower drain was broken and there was a huge wad of hair in the drain. The rust covered the tub and screws were missing from the hardware. I asked maintenance to come up and help and they rinsed the hair said the shower was fine and left. I asked to switch rooms. The next room smelled like mildew and the soap dispenser in the bathroom was covered in green slime. The THIRD room was okay except the mini fridge didn’t work. "

"I dont believe there is a gym"

"Staff was very pleasant. Definitely don’t feel like the rooms were clean."

"Issue with management not resolved. Paid for my room twice. No communication. "

"The breakfast was ok--nothing special. Tasteless eggs, dry potatoes, and rubbery sausage. The easy-bake cinnamon rolls were not bad though. The coffee was also kind of not great. The hot tub was barely luke-warm. I chose this particular hotel because it was the only one that I saw with a hot tub. That evening there happened to be a kid birthday party at the pool--25 loud kids and many were in the tub splashing around. I just left. Thats sucked. 9:30 ish PM the fire alarm went off because some idiot guest thought it would be a good idea to smoke a cigarrette in the stairwell. What's so hard about stepping outside to smoke? Third floor hallway smelled of freshly smoked weed too (during firealarm and after as well). I had to go to my car for 20 minutes while the firedepartment checked everything out. I don't care if people smoke, whatever they smoke....it's not even illegal in NY--why didn't they just go outside? "

"Yes I like the buffet bread and choices were good "