Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews of Hampton Inn & Suites Watsonville

2.5 out of 5
Hampton Inn & Suites Watsonville
75 Lee Road, Watsonville, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 511 reviews" "
Rating 8 - Good. 97 out of 511 reviews" "
Rating 6 - Okay. 23 out of 511 reviews" "
Rating 4 - Poor. 15 out of 511 reviews" "
Rating 2 - Terrible. 35 out of 511 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cheryl

Liked: Staff & service, property conditions & facilities
My stay at this property was overall fine. The only problem was that they had not cleaned the drain in the shower and there was hair on the drain from previous occupants. Not acceptable!!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service! Thank you!
Stayed 2 nights in Apr 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Thelma

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Travelled with pets
Nice
Stayed 1 night in Apr 2024

2/10 Terrible

Maria

Disliked: Staff & service
I booked this stay and at my arrival the front desk person told me they were overbooked. At the time of my arrival. And they do not have a room for me and my family. This is unacceptable and I should have been notified when it was overbooked. I would like a FULL REFUND.

10/10 Excellent

Cesar

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfect for families or if you are traveling alone. I had my kids and our small dog and the room was big enough for all four persons and the dog, not too cramp. Plus the pool was indoor and a gas station right next door for snacks!
Stayed 2 nights in Apr 2024

2/10 Terrible

Albert

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
People had a pool party and about to fight
Stayed 1 night in Apr 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, very clean , nice and friendly staff and service.
Stayed 1 night in Mar 2024

10/10 Excellent

Lorenzo

Stayed 3 nights in Mar 2024

2/10 Terrible

Areesah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Walking into the lobby, I was instantly greeted by the smell of dogs, very unpleasant. When I got to my room, I did not have a sofa bed and my bed was a queen size bed and not a king. Also, hair on the sink counter and shower walls, and little body wash left in the bottle in the bathroom. Not enough towels and washcloths in the room for my family and I, and the food for breakfast was not very good. Potatoes were dry, egg omelette was cold, no other meat options available other than pork sausage. I was told the rooms were sold out so I could not be given a new room and was offered a roll away bed instead. I also used the laundry facility and noticed a thick ring of dirt around and under the rubber cushion in the washing machine. Disgusting! If I wasn’t in need of washing clothes, I would have decided not to. In all, I feel quality and attention to detail is being sacrificed and causing experiences like mines!
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property
Stayed 4 nights in Mar 2024

10/10 Excellent

Jesse

Stayed 2 nights in Mar 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very efficient and friendly at check in. the room is very large well appointed and very clean
Stayed 1 night in Mar 2024

4/10 Poor

Isel

Stayed 1 night in Mar 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Mar 2024

10/10 Excellent

Polynko

Liked: Staff & service
Good
Stayed 1 night in Mar 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

stephanie

Stayed 2 nights in Mar 2024

10/10 Excellent

Danisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! And will definitely stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfy and the was quiet overall. Weird motion detector lightswitch in the entry lit up the room when we went to the bathroom in the middle of the night and my cell phone reception did not work inside, had to go to the parking lot. Room 219
Stayed 1 night in Feb 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a very good price. Very clean, good amenities including bottled waters complementary.
Stayed 1 night in Feb 2024

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i enjoy my stay because it was very clean and quite
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrea

Stayed 1 night in Feb 2024

6/10 Okay

Antonio

Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 2 nights in Jan 2024

10/10 Excellent

Heather, Simi Valley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
would stay here again for sure! Fairly new and very nice hotel, convenient location with Starbucks in the parking lot - staff was super friendly and helpful. Breakfast was nice. We lost power on Sunday (because of the crazy bomb cyclone that hit all of Calif) and some young girls were stuck in the elevator - hotel staff were quick to call the fire dept and also keep them calm. Hotel maintenance staff walked to each room to check on the guests and make sure they were all okay, and also reminded them to not leave their rooms because their electronic door keys don't work. Access doors to elevators were shut and signs were posted to use stairways...very efficient and knowledgeable staff on duty, bravo!
Stayed 2 nights in Feb 2024

10/10 Excellent

Timothy A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new facility 6 minutes to the beach.
Stayed 2 nights in Feb 2024

6/10 Okay

Hue xiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beddings had lots of hairs and some trash left behind.
Stayed 1 night in Feb 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking was definitely a problem on a Saturday eve
Stayed 2 nights in Feb 2024

8/10 Good

Angel

Stayed 1 night in Jan 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s extremely quiet. Super easy to locate.
Stayed 3 nights in Jan 2024

10/10 Excellent

Brandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Gevork

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property . Bathroom had hair from previous guest but it was doable
Stayed 1 night in Jan 2024

10/10 Excellent

Elvira

Stayed 1 night in Jan 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed this hotel. Price was good and seemed friendly over the phone. When we got there I was happily surprised. It looked like a brand new, up to date hotel. The service was excellent!!! Very friendly staff! The breakfast area is beautiful and our room was very comfortable especially the bed and coverings. I did not have a tub in my room. But, other than that, it was superior.
Stayed 2 nights in Jan 2024

2/10 Terrible

Lizbeth

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jerome

Stayed 1 night in Jan 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
It was a Really nice Hotel. Very Clean still looks like new.
Stayed 1 night in Jan 2024

10/10 Excellent

Marilyn

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jan 2024

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

8/10 Good

kinzen

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and nicely kept, modern, however no complementary water in the room
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen B.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Very nice room: modern and comfortable. Breakfast was just ok. Will stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

salvador

Stayed 4 nights in Dec 2023

6/10 Okay

salvador

Stayed 3 nights in Dec 2023

10/10 Excellent

Louis

Stayed 1 night in Dec 2023

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great!
Stayed 2 nights in Dec 2023

10/10 Excellent

jenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023