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Reviews of Motel 6 Waxahachie, TX

2 out of 5
Motel 6 Waxahachie, TX
200 North I-35E, Waxahachie, TX

Reviews

7.0

Good

Rating 10 - Excellent. 255 out of 877 reviews" "
Rating 8 - Good. 239 out of 877 reviews" "
Rating 6 - Okay. 135 out of 877 reviews" "
Rating 4 - Poor. 116 out of 877 reviews" "
Rating 2 - Terrible. 132 out of 877 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are really nice
Stayed 2 nights in Apr 2024

10/10 Excellent

Kennyne

Liked: Property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Sophia CSR on 22 Apr 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Sphia CSR on 22 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple and efficient
Stayed 1 night in Apr 2024
Response from Sophia CSR on 13 Apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excellent

Ann Marie G

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager of this property went OVER AND ABOVE with helping everyone of the 'ECLIPSE" watchers enjoy the show...she provided glasses and comfortable chairs, and even scissors and tape to help us protect our camera lens by cutting up some of the extra glasses (which again, they provided)! The shower had a STRONG flow and great hot water...much better flow than the Hyatt! Beds are very comfortable and the housekeeping crew was very helpful with providing extra towels and wash cloths when needed. Friendly, great staff all around..thanks for making our eclipse experience in Texas something we will never forget!
Stayed 3 nights in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 Excellent

cecilia, long beach

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk (Neil) was very helpful and polite. The place clean and quiet. I had two pets with me (senior labrador and chihuahua). When i explained that between my senior dog and luggages i really need a first floor room, he did his best to accomodate me last minute. Great experience. Will pick this place again if I’m in the area
Stayed 1 night in Apr 2024
Response from Sophia CSR on 11 Apr 2024
Dear Guest,Thank you for staying with us. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Tania

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

6/10 Okay

Mary-Lou

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was SUPER KIND & HELPFUL! Sadly, their properties tired and not completely clean. Sink missing drain cover, door stopper rusty and broken, dirty walls in bathroom
Stayed 1 night in Apr 2024
Response from Sophia CSR on 9 Apr 2024
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.

6/10 Okay

Steve

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The bed covers need updating. There were cigarettes burn holes in ours and we had a non smoking room. Hair in the bathroom floor i had to clean everything.
Stayed 1 night in Feb 2024
Response from Sophia CSR on 9 Apr 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

2/10 Terrible

Thomas

No
Stayed 1 night in Apr 2024
Response from Sophia CSR on 10 Apr 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service
Much better than the last Motel 6
Stayed 1 night in Mar 2024
Response from Sophia CSR on 26 Mar 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Okay

Jay

Business traveller
..
Stayed 2 nights in Feb 2024
Response from Sophia CSR on 5 Mar 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

4/10 Poor

Krissy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No blackout curtains terrible for day sleepers here working on nightshift
Stayed 14 nights in Jan 2024
Response from Sophia CSR on 12 Feb 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel 6 in waxahachie is better than the one in Ennis. They have microwaves and the room service is consistent. We did find their tv inconvenient due to us not being able to use HDMI but besides that it’s really good 😌
Stayed 7 nights in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

leigh

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was very nice. Very clean! And the staff was excellent!
Stayed 1 night in Feb 2024
Response from Sophia CSR on 12 Feb 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

Alica

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids found a crack pipe and crack under the mattress they were sleeping on. They didn’t do anything about it
Stayed 8 nights in Jan 2024
Response from Sophia CSR on 8 Feb 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 Excellent

Paul

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to work
Stayed 6 nights in Jan 2024
Response from Sophia CSR on 1 Feb 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Joseph, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and helpful.
Stayed 3 nights in Jan 2024
Response from Sophia CSR on 1 Feb 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Good

Madison

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and cheap and not dirty like you’d expect with most motels.
Response from Sophia CSR on 24 Jan 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024
Response from Sophia CSR on 22 Jan 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Comfortable
We always stay at this motel when we take our annual trip from Missouri to South Padre Island TX. It is convenient, comfortable, and accommodating for our small dog. Thank you.
Stayed 1 night in Jan 2024
Response from Sophia CSR on 22 Jan 2024
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Sophia CSR on 16 Jan 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Amari

Stayed 1 night in Jan 2024
Response from Sophia CSR on 12 Jan 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Good

Jody

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Fix the sink
I have been blessed to be in that room several times. And out of all the times that I have been there the sink is clogged up I believe you're making enough money to where you can buy liquid plumber or get a plumber to fix that I was going to buy some but it's not my responsibility to be doing you as work
Stayed 4 nights in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on 9 Jan 2024
Dear Guest,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2023
Response from Sophia CSR on 9 Jan 2024
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

4/10 Poor

Devan

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sophia CSR on 26 Dec 2023
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

8/10 Good

Jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Sophia CSR on 23 Dec 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excellent

Jesus

Stayed 7 nights in Dec 2023
Response from Sophia CSR on 22 Dec 2023
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.

6/10 Okay

Lucas

Liked: Staff & service
Response from Sophia CSR on 18 Dec 2023
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 Excellent

Maria

Stayed 1 night in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,Greetings! Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 10-star rating and we hope to welcome you back again before long.

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Sophia CSR on 18 Dec 2023
Dear Guest,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sophia CSR on 11 Dec 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 Terrible

Gerardo

Business traveller
Disliked: Cleanliness, property conditions & facilities
Fleas were reported by our workers.
Stayed 3 nights in Dec 2023
Response from Sophia CSR on 6 Dec 2023
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Excellent

James

Stayed 1 night in Dec 2023
Response from Sophia CSR on 6 Dec 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excellent

Ruth, Waxahachie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 14 nights in Nov 2023
Response from Sophia CSR on 6 Dec 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

4/10 Poor

Tonya

Disliked: Cleanliness, amenities, property conditions & facilities
Bathtub had mold in it. Asked for a pillow never got it. Asked them to come fix my toilet they never did. They said i could do it. Pillow smelled like cat pee. I wont be staying here again!
Stayed 2 nights in Nov 2023
Response from Sophia CSR on 30 Nov 2023
Dear Guest,On behalf of our entire team, I would like to apologize for not exceeding your expectations. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

6/10 Okay

Russell

Liked: Staff & service, amenities
The property in the rooms look old and outdated needs a serious upgrade
Stayed 3 nights in Nov 2023
Response from Sophia CSR on 28 Nov 2023
Dear Guest,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sophia CSR on 21 Nov 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sophia CSR on 19 Nov 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Poor

David

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The mattress in the unit felt like it was a box spring that was collapsed on one side the person upstairs had a guy standing outside the door and person inside the unit sounded like a aerobics class was going on. Should have known better than to stay in a motel 6 it lives up to its reputation.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 15 Nov 2023
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 Excellent

LUIS

Stayed 1 night in Nov 2023
Response from Sophia CSR on 15 Nov 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 Good

Lisa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Good night’s sleep
Very updated room. Overall, our stay was great, but there were a couple of towels that had stains on them and the baseboards in the bathroom looked like they hadn’t been cleaned. Just needs a good deep cleaning but overall happy with the stay.
Stayed 1 night in Nov 2023
Response from Sophia CSR on 15 Nov 2023
Dear Guest,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time for sharing this experience and for your valuable business.

6/10 Okay

Michael

Disliked: Cleanliness, property conditions & facilities
Expectations Not Met by Previous Reviews.
Very basic setup with no additional amenities hairdryer, iron nope coffee in lobby horrendous. 3 night stay bathroom was not swept at all. Towels thread bare stained and small. Housekeeping 101 not put into play at all. Bed sheet torn but were clean. Overall will not stay again.
Stayed 3 nights in Nov 2023
Response from Sophia CSR on 13 Nov 2023
Dear Guest,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

8/10 Good

Richard

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Sophia CSR on 13 Nov 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

6/10 Okay

Titus

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Sophia CSR on 13 Nov 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excellent

Jody

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm happy here
I am happy. I am here to work. I just mainly sleep here. God come back needs are name it's clean. Can't complain. It's peaceful. That's good for me. Thank you
Stayed 5 nights in Oct 2023
Response from Sophia CSR on 9 Nov 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

4/10 Poor

Patricia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Floors were very dirty. My feet were black had to wear shoes. Told the cleaning people not to go inside our room but still did.
Stayed 3 nights in Oct 2023
Response from Sophia CSR on 2 Nov 2023
Dear Guest,It is disheartening to hear about your experience. Our apologies for any issues in cleanliness that you encountered. Rest assured, your concerns will be noted and inspected by our housekeeping team. We would value another chance to impress you and we wish you safe travels.